The staff at Rushton are always excellent and professional especially Wei, she is exceptional, unfortunately though, the same cannot be said for the current quality of the food! The venue is without doubt a fantastic place to visit and we have always looked forward to eating here, but on this visit, we were extremely disappointed with the quality. On the 1st night we ate in the brasserie and the mains were poor, my wife chose fish and double cooked chips but the chips were probably at best some type of frozen ones and definitely not double cooked, in fact some of them were quite cold. I chose the house burger and the bacon that came with it was also not properly cooked. It was very fatty and bland and the brioche bun was not fresh either. The next morning at breakfast we were very upset to see that it was self service and not as we have always been used to, freshly cooked, that said though, the food was good quality (apart from the undercooked bacon...again!). On our 2nd night we were eating in the Tresham restaurant and that in itself was quite bizarre as we were the only people dining in the room. The food was a sampling menu and at least 3 of the dishes were cold and we were not told that the cost was £105 each and not the £70 we saw advertised on the website. We did get a room upgrade on arrival and a discount on night 1's food, but after that, it went downhill. Sorry Rushton but you need to look at the kitchen and fix it before it becomes completely broken.