We absolutely enjoyed our stay here! The room amenities were great (Dyson blow dryer, mini fridge/freezer, deep soaking tub) and the rooms were plenty spacious for a family of 3. We loved the shared amenities: 24 hour laundry facilities, massage chairs, complimentary beverage bar (coffee, milk tea and sodas everyday!) and pool table which we used almost every day during our stay. The staff was extremely helpful and kind. They offered suggestions on where to eat, checked on us if we needed assistance with anything and helped us out when our flight was cancelled and we needed to extend our stay. They even drove us to the bus station and helped us get our tickets for the airport bus. The location of the hotel is very convenient as well. It's right next to the busy areas of Dotonburi, Shinsaibashi and Namba, so everything is within walking distance, but it's still in a nice, quiet area so you can definitely get some rest after a long day. The only minor issue we had was that the pillows were not as comfortable as we were used to, but my family and I would definitely stay here again and again! Loved it!