Sport Hotel

La decoración y estado de las zonas comunes son excelentes. La decoración, comodidad y estado de la habitación y el baño son bastante justas para un hotel de 4 estrellas. El personal de limpieza, bar y restaurante ofrecen un agradable trato. No se puede decir lo mismo del personal de recepción. Su seriedad ralla la antipatía y falta de educación y no se muestran dispuestos a ayudar en nada al cliente.

Great hotel and location right opposite the Gondola. Plenty of communal areas with comfortable sofas which makes it perfect for family or friend ski trips to catchup in the afternoon or evening. Great breakfast. If coming around Christmas it has that perfect Christmas feel

Overall the hotel was great and in a wonderful location for skiing. The room was clean and comfortable. The facilities were very good. The breakfast was excellent and the bar was nice. I arrived a little before standard check-in time and my initial greeting by the receptionist was, unfortunately, rude so it left a bit of a bad taste for the rest of the stay. The pool that is advertised as a part of the hotel is actually a part of the spa across the street and was pretty expensive (over 40 euros for entry for 3 hours). Also, my girlfriend got an expensive manicure and felt that the service was quite rough and left her with bleeding fingers for a couple of weeks. Finally, there is no parking included at the hotel. Even if I needed to pay for it, it would have been good to be able to just leave the car and pay at the end of the stay. Instead, we had to park on the street and feed the meter every morning by 9AM for 3 euros a day.

Hotel is very close to the main lift in Soldeu rooms are spacious and cosy, breakfast is very nice also with many varieties of food available. Staff are very welcoming and are always ready to help

Great staff, spotessly clean, a real gem

Fab position, very close to the telecabina. Ski lockers located in the telecabina building, so very easy and convenient. Staff all very well trained and professional in their approach. Breakfast was very nice; lovely range on offer and very good quality. We didn't realise that the swimming pool is not available during the winter months, and were disappointed to learn that there would be a charge 34 euro, per person, per day, to use the pool in the spa area, for a maximum of a 3 hour period. This wasn't clear on the booking website or the booking information. As our party consisted of 3 non-skiers, this was a big let down. Our transfer back to the airport was booked for 7.35am and the restaurant opens for breakfast at 7.30. Therefore, I requested a breakfast pack up for our party of 12, but somehow this request was forgotten or did not reach the relevant department. However, the restaurant staff stepped in at the last minute, literally as we were leaving, and rustled up some food and drink for us to take on our way. This is a very nice hotel, centrally placed, with lots of restaurants and bars nearby. Soldeu is a very nice resort, and reasonably priced. We have stayed in many hotels around Europe for ski trips, and this is our favourite hotel so far. We will look to return next year, and will factor in the cost for using the pool in the spa area.

Lobby & reception area stunning. Super convenient for gondola. Great breakfast. Convenient for restaurants. Rooms could do with a makeover though spacious & comfortable bed

Excellent location for ski