Seranin Gordon

Convenient location and nice new room! Gordon has everything you need!

They advertise queen beds but all rooms have double beds but they did give us a room with a balcony after I complained as i had payed for a queen bed so that’s ok

Rooms are very small housekeeping very hit and miss

Property was clean, staff were friendly and kind. We misplaced our room key but were met at the door by a lovely man who recoded a key for us Fabulous customer service

The lamp didn't work nor was there a rail in the wardrobe. Staff were great and room immaculate

Traffic noise was relentless. What, no soap? Good location

The Wotif ad was wrong. The bed size was falsely advertised. The room was not not by any means “superior”. I was first given an unmade room. My second room had a broken cupboard and a lamp that didn’t work

I arrived at the property to my key being left at reception at 7.30pm. The room allocated to me was occupied and there was food in the kitchen, toiletries in the bathroom and clothes in the room - clearly someone was staying there. I call the number - no answer. When I did get an answer I was instructed to go to reception and sort through other room keys to get a room key for a 'free upgrade room'. That room had no toilet paper, towels etc and again had food in the fridge that looked old as if it had been left by the last guest. I called and was instructed to go to reception. I was later met by a man in tracksuit and thongs who told me he would 'check' the room. I waited downstairs and eventually he returned and gave me the key to the third room which was not an upgrade at all. I was exhausted and this was appalling. I was also concerned for my safety wondering if my room key was given to another guest. I would like a refund for my stay as this is terrible and I would never stay there again.

It was too small and cramped. The bed was too small. The bed lamps did not work

One of the doors on wardrobe was missing.It was on the side of wardrobe placed against side.