Unwind in style at Fairmont Chengdu, where luxury and family-friendliness blend seamlessly. Treat yourself to a spa day with hydrotherapy and a body treatment, or indulge in Chinese cuisine at one of the 3 on-site restaurants. The indoor pool beckons for relaxation while the rooftop terrace offers stunning views.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Pool
Free parking
Free WiFi
Restaurant
Connecting rooms available
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant
Indoor pool and 2 hot tubs
Breakfast available
Health club
Sauna
Steam room
24-hour room service
Coffee shop/cafe
Conference center
11 meeting rooms
Train station pick-up service
For families (6)
Children stay free
Free cribs/infant beds
Connecting/adjoining rooms available
Private bathroom
Separate bathtub and shower
Television
The current price is $117
$117
$136 total
includes taxes & fees
May 23 - May 24
Why we love this property
Dining for every taste
Culinary adventures await at 3 restaurants featuring Chinese cuisine and garden-view dining. The cafe and buffet breakfast add delightful options.
Luxury pool haven
This luxury hotel offers an indoor pool and 2 hot tubs for aquatic relaxation. Pool loungers provide the perfect spot to unwind after a refreshing swim.
Dreamy sleep essentials
This luxury hotel pampers with pillow menus, hypo-allergenic bedding, and premium down comforters. Blackout drapes ensure undisturbed slumber.
Century City International Exhibition Center - 12 min walk - 1.1 km
Museum of Contemporary Art Chengdu - 20 min walk - 1.7 km
New Century Global Center - 2 min drive - 2.1 km
Tianfu Square - 13 min drive - 13.9 km
Taikoo Li Shopping Center - 13 min drive - 13.5 km
Getting around
Shuangliu Intl. Airport (CTU) - 23 min drive
Chengdu (TFU-Tianfu Intl.) - 49 min drive
South Railway Station - 13 min drive
Hongpailou Railway Station - 24 min drive
Chengdu East Railway Station - 25 min drive
3rd Tianfu Street Station - 8 min walk
Century City Station - 11 min walk
5th Tianfu Street Station - 22 min walk
Train station drop-off (surcharge)
Train station pick-up (surcharge)
Restaurants
Onyx Lounge & Bar - 9 min walk
Cube Bar - 8 min walk
岚山烧肉 - 7 min walk
Burger King 汉堡王 - 9 min walk
Luckin Coffee 瑞幸咖啡 - 10 min walk
About this property
Palm Springs Hotel Chengdu, Vignette Collection by IHG
When you stay at Palm Springs Hotel Chengdu, Vignette Collection by IHG, you'll be within a 15-minute drive of Taikoo Li Shopping Center and New Century Global Center. Guests can relax at the sauna, work out at the health club, or grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include an indoor pool, a steam room, and a terrace. Fellow travelers like the overall property condition. Public transportation is just a short walk: 3rd Tianfu Street Station is 8 minutes and Century City Station is 11 minutes.
At a glance
DONE
Hotel size
336 rooms
Arranged over 44 floors
DONE
Arriving/Leaving
Check-in time starts at 2:00 PM
Contactless check-in available
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
Electric vehicle charging point on site
Height restrictions apply for onsite parking
DONE
Transfers
Train station shuttle*
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Coffee shop
24-hour room service
Traveling with children
Children stay free (see details)
Children's menu
Working away
11 meeting rooms
Conference center (7858 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Facilities
1 building/tower
Built in 2016
Safe-deposit box at front desk
Terrace
Health club
An indoor pool
2 hot tubs
Sauna
Steam room
Banquet hall
Reception hall
Art Deco architecture
Accessibility
Braille/raised signage
Elevator
Elevator door width (inches): 33
Wheelchair-accessible registration desk
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Air conditioning
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Alarm clock
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Individually decorated
Freshen up
Private bathroom
Separate bathtub and shower
Rainfall showerhead
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Free bottled water
In-room dining only
More
Daily housekeeping
Connecting/adjoining rooms available
Energy-saving switches
Special features
Dining
Cube - Onsite coffee shop. Guests can enjoy drinks at the bar. Open daily.
Spectrum - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in China Green Hotel, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 208 for adults and CNY 104 for children
Late check-out can be arranged for an extra charge
Children & extra beds
Rollaway beds are available for CNY 350.0 per day
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Parties and events are allowed on site.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Fairmont Chengdu Hotel
Fairmont Chengdu Hotel
Fairmont Chengdu Chengdu
Fairmont Chengdu Hotel Chengdu
Frequently asked questions
Does Palm Springs Hotel Chengdu, Vignette Collection by IHG offer free cancellation for a full refund?
Yes, Palm Springs Hotel Chengdu, Vignette Collection by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palm Springs Hotel Chengdu, Vignette Collection by IHG?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Palm Springs Hotel Chengdu, Vignette Collection by IHG?
Sorry, pets aren't allowed.
Is parking offered on site at Palm Springs Hotel Chengdu, Vignette Collection by IHG?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Palm Springs Hotel Chengdu, Vignette Collection by IHG?
You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge. Express check-out and contactless check-in and check-out are available.
What is there to do at Palm Springs Hotel Chengdu, Vignette Collection by IHG and nearby?
Palm Springs Hotel Chengdu, Vignette Collection by IHG has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Palm Springs Hotel Chengdu, Vignette Collection by IHG?
Yes, there's an onsite restaurant that offers international cuisine.
What's the area around Palm Springs Hotel Chengdu, Vignette Collection by IHG like?
Palm Springs Hotel Chengdu, Vignette Collection by IHG is a short 8-minute walk from 3rd Tianfu Street Station and 13 minutes' walk from Century City International Exhibition Center.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Palm Springs Hotel Chengdu, Vignette Collection by IHG Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.8
Location
9.4
Staff & service
9.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Dec 22, 2025
Clean room. , staff, good communication and nice service
Gary
Gary, 3-night trip
Verified
10/10 Exceptional
Jun 8, 2025
Experience was amazing. Went into this trip with fairly high expectations due to the brand name but came out of it having all expectations exceeded.
Reception staff were extremely efficient and friendly during check in. The room was massive and had a great view onto the boulevard in front of the hotel. The room was very well furnished and had intuitive smart controls which made it very easy to navigate and use during the stay.
The hotel is located very close to the metro station with easy access into the city and the airport.
De Yang Derry
De Yang Derry, 2-night trip
Verified
10/10 Exceptional
Aug 3, 2025
Nice hotel
jianbo
jianbo, 3-night trip
Verified
10/10 Exceptional
Nov 9, 2025
Everything was wonderful!
Elizabeth
Elizabeth, 3-night trip
Verified
8/10 Very good
Mar 30, 2026
Room is clean but not spacious, the temperature stays as 28 degree and not adjustable. It's hard to breathe sleep thru the night.
There's stinky smell when entering for breakfast due to garbage located right beside it.
Ariel
Ariel, 3-night trip
Verified
10/10 Exceptional
Jul 3, 2017
Excellent experiences
very friendly staffs. excellent services. clean rooms with up to date technology
Verified traveler
1-night trip
Verified
2/10 Poor
Mar 29, 2025
The service was poor
Verified traveler
4-night trip
Verified
10/10 Exceptional
Aug 3, 2025
Want to say that this was an exceptional stay at the Fairmont Chengdu
The modern Luxury style as shown in the photos and the location of this hotel with the metro being a few meters away appeal to me and it truly befits the premium Fairmont brand
it is the staff that have made my recent 6 day stay so memorable. Each mender of the team that I have met was friendly, welcoming and no request was to difficult In particular want to mention the outstanding service offered by the Gold l lounge team Evelyn, June, Mia and Donna They went way and above their duty to ensure that my Vegetarian dietary need where met.
Also want to mention he Front desk team Adam and Jeanne for also providing and exceptional service that always welcoming and friendly
I highly recommend Fairmont Chengdu any person visiting Chengdu
Robert
Robert, 5-night trip
Verified
10/10 Exceptional
Aug 3, 2025
Want to say that this was an exceptional stay at the Fairmont Chengdu
The modern Luxury style as shown in the photos and the location of this hotel with the metro being a few meters away appeal to me and it truly befits the premium Fairmont brand
it is the staff that have made my recent 6 day stay so memorable. Each mender of the team that I have met was friendly, welcoming and no request was to difficult In particular want to mention the outstanding service offered by the Gold l lounge team Evelyn, June, Mia and Donna They went way and above their duty to ensure that my Vegetarian dietary need where met.
Also want to mention he Front desk team Adam and Jeanne for also providing and exceptional service that always welcoming and friendly
I highly recommend Fairmont Chengdu any person visiting Chengdu
Robert
Robert, 1-night trip
Verified
2/10 Poor
Nov 29, 2019
最低のホテルです。フロントはとても良くないです。もう使いたくないです。
Zhang
Zhang, 2-night trip
Verified
10/10 Exceptional
Nov 14, 2019
First time to stay in this hotel, and it met or exceeded my expectation on every count. The service representatives at checkin we’re extremely good! First class experience
Robert
Robert, 1-night trip
Verified
10/10 Exceptional
Sep 25, 2019
overall very nice and clean, spacious room, modern facilities. the staff are very friendly, reception was fast and smooth, i lost my small jewelry, two three staff helped and found it. they treat my little one like their own kids, take care of him and he loves the panda toy. room was always clean, whrnever u come back, u r back to a clean room.
overall amazing experience.
Ellen
Ellen, 3-night trip
Verified
10/10 Exceptional
Aug 10, 2019
Best customer service
By far the best hotel we have been to and the staff are so friendly and willing to help. Aight in customer service has gone above and beyond to help us. I haven’t found any faults with anything so far (maybe wifi a little slow to do this review but aside from that nothing.) Would highly recommend.
Catherine
Catherine, 2-night trip
Verified
10/10 Exceptional
Aug 8, 2019
Convenient, 10 min walk to from Metro line #1, in new hi-tech district of chengdu, 15 min from downtown by metro. Get corner room if you can, much more spacious, equipped with two good size end-of-bed benches, if put together side by side and with the in-home sofa form a nice bed for toddlers. The breakfast was not great, but okay. The main Chinese restaurant on the 4rd floor is a better choice.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Aug 1, 2019
Nice staff, great amenities. Close to subway and easy to commute
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jul 16, 2019
This is by far the nicest hotel we stayed during our 3 weeks trip in China. The facility is great. Service is great. Breakfast is great. Everything is top standard. The staff even shipped some of our luggage out for us at a later date. Overall we had a great time.
Karen
Karen, 2-night trip
Verified
10/10 Exceptional
Jul 3, 2019
The facility is outstanding - super clean and beautiful modern deco. Its not one of those tourists choices. It ’s in the financial district with abundance of quality western as well as Chinese food choices. It’s located a stone through away from a metro stop which will take you to all the key attractions. We got upgraded to the luxury suite when we check in. Very friendly and super helpful staffs. Has gym and swimming pool which is plus for family on school holidays.
Verified traveler
3-night trip
Verified
10/10 Exceptional
May 3, 2019
第一次入住费尔蒙,很好,性价比很好
Qi
Qi, 1-night trip
Verified
10/10 Exceptional
Mar 24, 2019
Excelente hotel
Fernanda
Fernanda, 4-night trip
Verified
10/10 Exceptional
Jan 24, 2019
很喜欢,很干净,去成都一直都在住
Verified traveler
2-night trip
Verified
10/10 Exceptional
Jan 10, 2019
The staff were fantastic everywhere, in particular at the lounge.
Verified traveler
5-night trip
Verified
8/10 Very good
Nov 28, 2018
The hotel is lovely, the rooms are spacious. It's a shame the road around the hotel is a big construction site at the moment, although I couldn't hear any construction noise in the room.
Verified traveler
1-night trip
Verified
8/10 Very good
Sep 27, 2018
Very modern hotel. Location in front of main busy road so a bit difficult to cross over.
excellent service and very comfort experience. check in and check out were fast and informative. VIP lounge was extraordinary. every single staff in the building were so benign and friendly. very customer oriented hotel. highly recommended. maybe their manager Phil is really good at this. I wonder where he did his MBA at lol