In the heart of a shopping district, De Luxe Hotel offers modern convenience and comfort. Enjoy dry cleaning/laundry services, savor cooked-to-order breakfast or unwind with newspapers while connecting to free in-room WiFi. Previous guests have praised the excellent location.
Captain Vicente Roa St, Cagayan de Oro, Northern Mindanao, 9000
What's nearby
Xavier University – Ateneo de Cagayan - 2 min walk - 0.2 km
Centrio Mall - 12 min walk - 1.0 km
Limketkai Center - 13 min walk - 1.2 km
Gaisano City Mall - 15 min walk - 1.3 km
SM CDO Downtown Premier - 17 min walk - 1.4 km
Getting around
Cagayan de Oro (CGY-Laguindingan Intl.) - 51 min drive
Restaurants
Ala Cart - 3 min walk
Juice Boost - 3 min walk
Jia Wang Eatery - 4 min walk
McDonald's - 3 min walk
Mandarin Tea Garden - 5 min walk
About this property
De Luxe Hotel
De Luxe Hotel is a great choice for a stay in Cagayan de Oro. For a bite to eat, guests can check out De Luxe Hotel Restaurant, which serves local cuisine and is open for breakfast, lunch, and dinner.
At a glance
DONE
Hotel size
105 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (PHP 500 per night)
Wheelchair-accessible parking on site
Onsite parking limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10 AM
Restaurant
Room service (limited hours)
Working away
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Porter/bellhop
Facilities
11 buildings/towers
Built in 1967
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Room amenities
Be entertained
31-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
De Luxe Hotel Restaurant - This restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately PHP 180 for adults and PHP 180 for children
Parking
Self parking costs PHP 500 per night
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club
Also known as
Luxe Hotel Cagayan de Oro
Luxe Cagayan de Oro
De Luxe Hotel Hotel
De Luxe Hotel Cagayan de Oro
De Luxe Hotel Hotel Cagayan de Oro
Frequently asked questions
Does De Luxe Hotel offer free cancellation for a full refund?
Yes, De Luxe Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at De Luxe Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at De Luxe Hotel?
Yes. Self parking costs PHP 500 per night. Parking spots may be limited.
What are the check-in and check-out times at De Luxe Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
Are there restaurants at or near De Luxe Hotel?
Yes, De Luxe Hotel Restaurant offers local cuisine.
What's the area around De Luxe Hotel like?
De Luxe Hotel is a short 3-minute walk from Xavier University – Ateneo de Cagayan and 11 minutes' walk from Centrio Mall.
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Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6
Cleanliness
6.0
Location
6.8
Staff & service
6.0
Property conditions & facilities
Reviews
Verified
4/10 Fair
Jan 18, 2025
Not a fan of this hotel
Scott
Scott, 2-night trip
Verified
4/10 Fair
Jun 1, 2024
This hotel is dirty and old. The moment we walk inside, i can smell the uncleanliness of this property.
Matthew
Matthew, 3-night trip
Verified
4/10 Fair
Aug 22, 2025
The room smelled of mold and didn't even have a window, which was odd... The back ofthe door had mold on thrm and in between the beds smelled like a urine filled toilet. The staff were friendly and the shower actually had hot water and is the only reason i didnt give it a one!
james
james, 1-night trip
Verified
4/10 Fair
Jan 4, 2018
Bad, bad and old
The hotel's location is an overcrowded area. Parking lot is an unkept & unpaved space through a narrow alley--insufficient spaces for guests. Room has no fridge, has extremely weak A/C unit. Mosquitoes are temporary roommates. Understaffed facility. Customer service representative is uninterested. Lobby is noisy. I would not recommend this hotel to anyone.
Jennalyn
Jennalyn, 1-night trip
Verified
6/10 Good
Dec 25, 2024
In the middle of downtown CDO
Michael
Michael, 1-night trip
Verified
6/10 Good
Jun 14, 2022
The room has no window.
Mitchell
Mitchell, 2-night trip
Verified
4/10 Fair
Dec 14, 2019
No hot shower , no bottle water Provided in the room, Staff are not helpful.
Gretch
Gretch, 1-night trip
Verified
6/10 Good
Nov 7, 2019
not for everyone
a small stain on a bedsheet which was probably there before,made the receptionist charge me circa the price of one more night. also i had rat sized cockroaches in my shower. ice cold shower. tv doesnt work.bad wifi.good breakfast
Chris
Chris, 1-night trip
Verified
8/10 Very good
Jul 7, 2019
シャワーの蛇口が3つあり、お湯の出し方がわからなかった
Verified traveler
3-night trip
Verified
8/10 Very good
Jun 22, 2019
Not like, the very limited parking area
Verified traveler
3-night trip
Verified
6/10 Good
May 31, 2019
I hadn't higher expectations for that price!
Absolut okay!
Verified traveler
18-night trip
Verified
6/10 Good
Apr 15, 2019
De Luxe is ok.
The service was okay but not comparable to 5 star-rated hotels amd the rate is reasonably priced.
Verified traveler
2-night trip
Verified
2/10 Poor
Jan 3, 2019
Hotel over all ok, nr 1. no hot water at all the time, 2. problem order food from restaurant during Christmas and New Year, (close early or not open at all ) 3. the worst part rats in room after complains thy install traps in room, 4. Elevator not working most of the time
Verified traveler
17-night trip
Verified
10/10 Exceptional
Nov 8, 2018
Accessible and near to everything like foods and other places.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Jul 29, 2018
A nice hotel around a lot of stores and not to far from the malls and I would recommend them to everyone !!!
DRE
DRE, 6-night trip
Verified
8/10 Very good
Jul 9, 2018
It was a good stay. Clean room.
JEANETTE
JEANETTE, 3-night trip
Verified
8/10 Very good
May 26, 2018
nice hotel... food is good..
hotel is clean..we were surpirsed with their food servings for a cheaper price its already more tyan enough... staff so far were okay.. accomodating.I recommend this hotel..
Verified traveler
1-night trip
Verified
4/10 Fair
Apr 8, 2018
Not nice
Humid.. the aircondition is not functioning well. The room was not cleaned. When we came back in the evening on our second day, the room was still the same. Cleaning was not done, though was informed the front desk. There's a mice roaming around the corner of the room. Lastly, the room is not sound proof. At 10pm we can still hear noises coming from the other rooms, lika dragging of charirs, children running and banging of doors. On the positive side, the location is good.
ic
ic, 2-night trip
Verified
4/10 Fair
Mar 14, 2018
One night
Just one night all that was needed. I’m used to a motel with hot water and water you can drink.
Chris
Chris, 2-night trip
Verified
2/10 Poor
Mar 2, 2018
They couldn’t find my reservation want to charge m
They try to charge me twice they were very unhelpful when I want to find something to be delivered to the room I thought the front desk clerk was rude would not recommend this to anybody
Verified traveler
1-night trip
Verified
10/10 Exceptional
Dec 29, 2017
Walk in booking seems better
Why no free breakfast / Why an inferior room was provided / Why front desk do not know who will issue official receipt /