When we booked the hotel reply was their lift was not working , we got very worried cause we are in our early 70's. But they offer me an upgrade to another property of their's around the block. When we arrived in there , smooth check in and there's a gentleman helped us with our luggage all the way to our room.
Our room was about 800sq ft , very clean and modern ,.communication with them with whatsapp , always reply instantly. We had daily housekeeping , the cleaning was excellent, at first we booked 2 days , we ended up stayed 5 nights. If we ever go back to porto, will definitely go back.