Hipotels Gran Playa de Palma

4.0 star property
Adventure hotel with full-service spa, connected to the convention center, near El Arenal Beach

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Photo gallery for Hipotels Gran Playa de Palma

Indoor pool, outdoor pool, open 9:30 AM to 7:00 PM, pool umbrellas
Sauna, hot tub, body treatments, hot stone massages, sports massages
Bar (on property)
1 bedroom, minibar, in-room safe, desk
View from room
Overlooking El Arenal Beach, Hipotels Gran Playa de Palma is an upscale retreat with a poolside bar, garden, and Mallorca Wellness SPA. Enjoy hot stone massages and bike rentals while exploring nearby attractions like Playa de Palma.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Parking available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Pool bar
  • Room service

Feel at home (6)

  • Playground on site
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $139
$155 total
includes taxes & fees
Nov 2 - Nov 3

Why we love this property

Spa sanctuary
Full-service spa with Ayurvedic treatments, body scrubs, and facials. The hotel has a sauna, hot tub, and steam room. A health club and garden await.
Flavor for all meals
This hotel satisfies cravings with a full-service restaurant and well-stocked bar. A buffet breakfast provides fuel for daily adventures.
Luxurious room comforts
Blackout drapes ensure uninterrupted slumber in these well-appointed guestrooms. A minibar and furnished balcony complete the lavish experience.

Room options

Available filters for rooms
Showing 30 of 30 rooms

Double Room, Balcony (2 adults)

9.4 out of 10
Exceptional
(53 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Balcony, Pool View (2 adults)

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Balcony, Sea View (2 adults)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Junior Room, Terrace (2 adults)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Junior Room, Terrace, Pool View (2 adults)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Junior Room, Terrace, Sea View (2 adults)

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 38 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Balcony (2 adults + 1 child)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Triple Room, Balcony

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Balcony, Pool View (2 adults + 1 child)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Triple Room, Balcony, Pool View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Balcony, Sea View (2 adults + 1 child)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Triple Room, Balcony, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Double Room Single Use, Balcony

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Balcony (1 adult + 1 child)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Double Room Single Use, Balcony, Pool View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 1
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Balcony, Pool View (1 adult + 1 child)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Balcony

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Balcony, Pool View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Double Room Single Use, Balcony, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sea view
  • Sleeps 1
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Balcony, Sea View (1 adult + 1 child)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sea view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Balcony, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Junior Room, Terrace (3 adults)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Junior Room, Terrace (2 adults + 1 child)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Junior Room, Terrace, Pool View (3 adults)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Junior Room, Terrace, Pool View (2 adults + 1 child)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Junior Room, Terrace, Sea View (3 adults)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Junior Room, Terrace, Sea View (2 adults + 1 child)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Junior Room, Terrace

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 1
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Junior Room, Terrace, Pool View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 1
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Junior Room, Terrace, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sea view
  • Sleeps 1
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Map
Avenida Fra Joan Llabrés S/N, Palma de Mallorca, 7600

What's nearby

  • Playa de Palma - 5 min walk - 0.4 km
  • El Arenal Beach - 18 min walk - 1.5 km
  • Aqualand El Arenal - 4 min drive - 2.4 km
  • Palma Aquarium - 4 min drive - 4.6 km
  • Platja de Can Pastilla - 5 min drive - 6.3 km

Getting around

  • Palma de Mallorca Airport (PMI) - 10 min drive
  • Marratxi Poligon Station - 13 min drive
  • Marratxi Station - 14 min drive
  • Palma de Mallorca Son Fuster Station - 17 min drive

Restaurants

  • ‪Megapark - ‬6 min walk
  • ‪Bierkönig - ‬6 min walk
  • ‪Levita - ‬6 min walk
  • ‪Nova Beach Lounge Club - ‬6 min walk
  • ‪Balneario 6 - ‬7 min walk

About this property

Hipotels Gran Playa de Palma

When you stay at Hipotels Gran Playa de Palma, you'll be within a 10-minute drive of Playa de Palma and El Arenal Beach. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps, or facials. Other highlights include an indoor pool, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 368 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (EUR 10 per day)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Onsite garage
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Playground

What to do

  • Scooter/moped rentals
  • Bicycle tour information
  • Beach nearby
  • Free use of nearby fitness center
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Segway rentals/tours nearby
  • Skydiving nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (5124 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Grab bar near toilet
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Water-efficient toilets only

Special features

Spa

Mallorca Wellness Spa has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is open daily.

Dining

Onsite venue - This buffet restaurant serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 12.30 per person

Renovations and closures

The property is closed between December 10 and February 1.

Parking

  • Covered self parking costs EUR 10 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:30 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hipotels Gran Playa Palma Hotel Playa de Palma
Hipotels Gran Playa Palma Hotel
Hipotels Gran Playa Palma Playa de Palma
Hipotels Gran Playa Palma
Hipotels Gran Playa De Palma Majorca
Hipotels Gran Playa de Palma Hotel
Hipotels Gran Playa de Palma Palma de Mallorca
Hipotels Gran Playa de Palma Hotel Palma de Mallorca

Frequently asked questions

Is Hipotels Gran Playa de Palma currently open?

The property is closed between December 10 and February 1.

Does Hipotels Gran Playa de Palma offer free cancellation for a full refund?

Yes, Hipotels Gran Playa de Palma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hipotels Gran Playa de Palma?

Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 9:30 AM to 7:00 PM.

Are pets allowed at Hipotels Gran Playa de Palma?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hipotels Gran Playa de Palma?

Yes. Self parking costs EUR 10 per day. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Hipotels Gran Playa de Palma?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

Is there an onsite casino at Hipotels Gran Playa de Palma?

No, this hotel doesn't have a casino, but Mallorca Casino (14-min drive) is nearby.

What is there to do at Hipotels Gran Playa de Palma and nearby?

Have fun with nearby activities like cycling, hiking, and horseback riding. Additional recreation nearby includes segway rentals. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Hipotels Gran Playa de Palma also has a 24-hour fitness center and a sauna, as well as an arcade and a garden.

Are there restaurants at or near Hipotels Gran Playa de Palma?

Yes, there's an onsite restaurant.

Does Hipotels Gran Playa de Palma have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Hipotels Gran Playa de Palma like?

Hipotels Gran Playa de Palma is a short 7-minute walk from Playa de Palma and 19 minutes' walk from El Arenal Beach.

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Reviews

Hipotels Gran Playa de Palma Reviews

9.6

Exceptional

9.8

Cleanliness

8.8

Location

9.4

Staff & service

9.2

Eco-friendliness

9.6

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as amazing, great, and delicious with a wide variety of food options. (13 reviews)
  • The spa area and massage services were highly praised for their quality and relaxation benefits. (5 reviews)
  • The property's pools, including the outside and inside pools, were fantastic and offered a great experience. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Food
Location
Beach
Restaurant
Water
Spa
Balcony

Reviews

10/10 Exceptional

This is a beautiful hotel and we enjoyed the spa & massage services, pool and restaurants on site. Staff were great! We were a bit disappointed with the location / proximity to the drunken chaos at the beach and distance from the old town. Just something to be aware of if traveling from far away - make sure you do your research on this location! Again, the hotel itself is beautiful and we would highly recommend the massage / spa services! However, trying to find decent dining options and activities within walking distance from the property was near impossible.
Rebecca, 5-night trip

10/10 Exceptional

Well run hotel. Staff was professional and very competent. Grounds and facilities top notch. Very impressive staff that was constantly cleaning, helping, and making sure the hotel was at the top of their game.
Anthony J, 8-night trip

10/10 Exceptional

Nice modern hotel, half board is really good and different choice for dinner every night.
Annelis, 4-night trip

10/10 Exceptional

It was an excellent choice for our holiday.
GARRY, 4-night trip

8/10 Very good

Really good hotel with staff that leave room to improve.
Björn, 7-night trip

10/10 Exceptional

Best hotel in the area

It’s amazing hotel. A lot of great facilities, I love the swimming pool and restaurants. The breakfast is so high quality with variety of foods. Very relaxing when staying. I also love it’s SPA and souna room.
Chi Kwok, 6-night trip

4/10 Fair

Great property overall. Really clean and well kept. Front desk service team could really use an education on hospitality. Tried to make multiple request by calling front desk and they did not want to seem to help accommodate. Not all too friendly either. Breakfast buffet had great selection. Houskeeeping staff was amazing ensuring room cleanliness. Overall a great stay. It would be More amazing if the front desk staff could be more accommodating to guests needs especially for being a 4 star hotel, now I can see why they are not a 5 star.
Dan, 5-night trip

10/10 Exceptional

2nd time in the hotel- with our child now. everything was fine, very nice hotel and personal. short way to the sea. we booked hotel with breakfast, this was very nice too. we will come again.
Simone, 10-night trip

10/10 Exceptional

Very nice hotel

We had a good stay at this hotel. Had a very nice room and the vive was nice. The beds was great!! The breakfast was SUPERGOOD! The sunbeds, towels all worked very smooth. The pool was very nice. Drinks and service at the pool was good. Nice walk along the beach to go to restaurants.
Cecilia, 5-night trip

8/10 Very good

The property is new, very good but very busy. The areas around hotel, is for younger Europeans not British. Not suited to older people
John, 4-night trip

10/10 Exceptional

Not family friendly area.
Christine, 4-night trip

8/10 Very good

At the pool the wifi (wlan) was not good. Very poor. In generally the hotel eas good.
Christian, 7-night trip

2/10 Poor

Don't stay here or in this area. Flew in from Canada, after 16 hours flight, the AC Does not work!! The hotel lied to us and said they will get a technician to fix it and for 2 days no one could get it to work. Finally, one staff told us there is a regulation in Spain that customer cannot use the AC thermostat and they control it. I almost had a heat stroke, it was uncomfortably hot and stuffy. AC did not work, we checked out 2 days early and got out of there. The hotel staff is unfriendly and no customer service skills, they did not refund us for our 2 nights $700/night and lied that AC was working. The entrance lobby has FULL air condition but everywhere else there is supposedly a regulation. Good way to fool customers. We tried to choose luxury but this is not. Area is full of drunkies and loud. Breakfast was good but exactly at 1030am they turned off the lights in the restaurant while we are eating, WHO does that in a luxury hotel? If we are paying $700 / night then we are not beggars for food! Just need some relaxation while eating, not turning off lights and machines. It's just a massive hotel with a nice pool but nothing beyond that!

10/10 Exceptional

..
Rafael, 5-night trip

10/10 Exceptional

Sehr schönes und sauberes Hotel, egal wo man sicht aufhielt, es war überall stets sauber. Freundliches Personal. Negativ fanden wir die ziemlich rutschigen Bodenplatten am Pool, wir sahen viele Leute die sich auf den Boden gelegt haben, sah sehr schmerzhaft aus. Die Baderegeln von den Bademeistern waren nicht jeden Tag gleich. Manchmal durfte man mit einer Luftmatratze in den Pool und am nächsten Tag wieder nicht. Spritzen durfte man auch nicht, es standen nirgends klare Regeln. Schade, das wäre nicht nötig. Unsere Angst von der Lage des Hotels (direkt hinter dem Megapark), hat sich nicht bestätigt. Wir haben fast nichts davon gehört, auch in der Nacht nicht. Essen war sehr umfangreich und sehr gut. Es gab für jeden etwas.
Nadja, 10-night trip

10/10 Exceptional

Perfect! I couldn’t have chosen better! 5 mins to the beach, excellent breakfast and dinner buffet options ( I had the half board), beautiful and spacious bedroom, nice shower, loved the pools… Front desk attendant also helped us buying the excursions, which was a big plus.. I would definitely return!
Flavia, 7-night trip

10/10 Exceptional

Rien à dire Hotel au top , gentillesse du personnel , la propreté , le petit déjeuner et buffet du soir excellent C'était la deuxième fois que nous séjournons dans cet hotel et se sera pas la dernière 👍👍😊😊
Sanny, 7-night trip

10/10 Exceptional

Eine sehr schöne
Ewelina, 4-night trip

10/10 Exceptional

Aufenthalt

Es war wieder sehr schön im Hipotel Grand Playa de Palma. Leider wurde der Durchgang von der Poollandschaft zur Hauptstraße geschlossen. Dadurch wurde der Weg zum Meer deutlich länger und weniger komfortabel. Die Gründe dieser Maßnahme konnte mir niemand erklären. Ansonsten war der Aufenthalt tadellos.
4-night trip

10/10 Exceptional

Sehr nettes Personal, der Kofferservice war hervorragend. Das Essen ist sehr gut, sowohl das Frühstück als auch das Abendessen.
Sabrina, 7-night trip

10/10 Exceptional

Herzlichen Dank an das Team vom Hotel

Es war wiedermal eine super Ferienwoche im Hipotels. Das Team arbeitet auf allen Ebenen und Resorts ruhig, professionell und sehr freundlich zusammen. Alles sehr sauber und gepflegt,wunderschöne Bepflanzung. Wir haben uns gut erholen können.
Markus, 8-night trip

10/10 Exceptional

Das Hotel immer zu empfehlen!
Markus, 5-night trip

10/10 Exceptional

Super Lage, gutes Essen und großes Zimmer.
Andreas, 1-night trip

10/10 Exceptional

Sehr Schönes Hotel, angenehme Atmosphäre, sehr guter Service.
David, 4-night trip

10/10 Exceptional

Tolles moderndes Hotel. Waren hier zum Radfahren und hat dafür eine perfekte Lage. Auswahl und Qualität beim Essen wirklich toll.
Olaf, 4-night trip