ul. Jagiellonska 29, Zakopane, Lesser Poland Voivodeship, 34-500
What's nearby
Zakopane Aqua Park - 1 min walk
Krupowki Street - 10 min walk
Gubalowka Market - 3 min drive
Nosal Ski Center - 4 min drive
Gubałówka - 13 min drive
Getting around
Poprad (TAT-Poprad - Tatry) - 71 min drive
John Paul II - Balice Airport (KRK) - 93 min drive
Zakopane Station - 8 min walk
Nowy Targ Station - 40 min drive
Tatranska Lomnica Station - 57 min drive
Restaurants
Pizza & Spaghetti - 11 min walk
Cafe Piano - 12 min walk
Villa Toscana - 7 min walk
Żarneccy - 11 min walk
Stek - 10 min walk
About this property
Hotel Aquarion Family & Friends - Destigo Hotels
Hotel Aquarion Family & Friends - Destigo Hotels is a great choice for a stay in Zakopane. The restaurant is the perfect spot for a bite to eat, and after having fun at the water park, you can unwind with a drink at the bar/lounge. Other features include a fitness center, a sauna, and a steam room.
Languages
English, Polish
At a glance
Hotel size
136 rooms
Arriving/Leaving
Check-in time starts at 4 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite parking available only on request
Covered onsite self parking (PLN 80 per day)
Wheelchair-accessible parking on site
Onsite parking limited
Height restrictions apply for onsite parking
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Water park access (surcharge)
Playground
What to do
Skiing nearby
Working away
Business center
Meeting rooms
Services
24-hour front desk
Luggage storage
Wedding services
Bike storage
Facilities
Safe-deposit box at front desk
Terrace
Fitness center
Water park access (surcharge)
Bicycle parking
Sauna
Steam room
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Visual alarms in hallways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch LCD TV
Home comfort
Air conditioning (climate-controlled) and heating
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi and wired internet
More
Housekeeping (on request)
In-room safe
Access via exterior corridors
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: PLN 2.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 110 for adults and PLN 110 for children
Children & extra beds
Rollaway beds are available for PLN 100.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 90 per pet, per day
Parking
Covered self parking costs PLN 80 per day
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Policies
This property uses eco-friendly cleaning products.
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Aquarion Zakopane
Aquarion Zakopane
Hotel Aquarion
Hotel Aquarion Family Friends
Hotel Aquarion Family Friends Destigo Hotels
Hotel Aquarion Family & Friends - Destigo Hotels Hotel
Hotel Aquarion Family & Friends - Destigo Hotels Zakopane
Hotel Aquarion Family & Friends - Destigo Hotels Hotel Zakopane
Frequently asked questions
Does Hotel Aquarion Family & Friends - Destigo Hotels offer free cancellation for a full refund?
Yes, Hotel Aquarion Family & Friends - Destigo Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Aquarion Family & Friends - Destigo Hotels?
Yes, pets are welcome. There's a charge of PLN 90 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Aquarion Family & Friends - Destigo Hotels?
Yes. Self parking costs PLN 80 per day. Parking spots may be limited.
What are the check-in and check-out times at Hotel Aquarion Family & Friends - Destigo Hotels?
You can check in starting at 4 PM. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at Hotel Aquarion Family & Friends - Destigo Hotels and nearby?
Have fun with nearby winter activities like skiing. Enjoy amenities like a water park, a sauna, and a steam room.
Are there restaurants at or near Hotel Aquarion Family & Friends - Destigo Hotels?
Yes, there's an onsite restaurant.
What's the area around Hotel Aquarion Family & Friends - Destigo Hotels like?
Hotel Aquarion Family & Friends - Destigo Hotels is a short 8-minute walk from Zakopane Station and 10 minutes' walk from Krupowki Street.
Hotel Aquarion Family & Friends - Destigo Hotels Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 5, 2024
Free Sauna, Steam room, access to Termy Zakopienskie, comfy bed, clean room, robes/towels supplied, breakfast, lovely hotel staff, location close to bank ATM & PKP Rail Station, nice walk through town to a hiking trail.
denise
denise, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 3, 2024
Very convenient for using thermal bath
Yu Heon
Yu Heon, 1-night trip with friends
Verified Travelocity guest review
10/10 Exceptional
Sep 27, 2024
Restful, charming, pleasant service
Saunas and pools are excellent
Tacjanna
Tacjanna, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 1, 2024
Steps from main train station. Next to Termy Zakopiańskie and about 15 min walk to Krupowki street. Amazing breakfast which was included in my price.
Sylwia
Sylwia, 3-night trip
Verified Expedia guest review
8/10 Very Good
Jul 30, 2024
Good customer service at reception.clean.good price.
kevin james
kevin james, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jul 27, 2024
Great customer service and a beautiful hotel
Anna
Anna, 3-night trip
Verified Expedia guest review
6/10 Good
Jul 20, 2024
Everything was great. However, access to the water park area is not included in the price. And evidently the only semi-mention of that is “surcharge” in parentheses when you look at the “family friendly” tab. It definitely didn’t mention that the water park is a separate entity and people from the street can just buy admission as well. Seeing as Zakopane is a tourist town, I think that these things should be more clearly listed. I’m not sure who makes the listings- whether the hotel or Expedia- but whomever does it, needs to make sure it’s clear. In the US- this would be the same as getting a room at Great Wolf Lodge and then finding out you had to pay another $60/per person to use the water park. 😒
Dani
Dani, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 15, 2024
Great hotel Zakopane
Booked 2 nights stay at this hotel,great location, 10 minutes walk max up a slight hill from the railway station.Lovely room with balcony mountain view.Did'nt eat in as it has many eateries nearby.Its located next to the Termy Zakopane pools,where you have direct access level 2,you get a watch and this times you ,1 hour 39 zloty or can get unlimited for the day for more,added to your hotel account.Robes and towels for the swimming or spa.Complimentary water and hot drinks but mini bar payable.Very comfy beds,a/c.Stored bags after checking out in a room while waiting for our train to Krackow.Would recommend
Clare
Clare, 2-night trip
Verified Hoteles.com guest review
4/10 Fair
Jul 7, 2024
Below expectations
I thought I would check out the hotel as it was new and it was indeed modern and clean and the breakfast was good but that’s about it. We got a very small room with two single beds (the room was also prepared for 3 people for some reason) that were very narrow and so I was afraid I will tumble off while turning at night. The patio looked out on the trees (no mountain view) and offered no privacy. My parents got a better room with balcony and nice views but two days in someone walked into their room saying it’s their room (!). Apparently someone made a mistake at the reception but in all my years of travel I’ve never had some other guests entering my room! And shortly after my parents had to go to the reception because their key card was not working as a result.
Finally, parking is charged at 80pln per car per day which is way above prices in the area (should be 20pln max). We parked nearby for 10pln per day per car.
Overall, I’d definitely not stay again, I’d rather pay a little more and go back to a nearby hotel where you get value for money. Maybe it’s okay for 1 or 2 night stay but not for longer trips like ours.
Agnieszka
Agnieszka, 4-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 5, 2024
Susan
Susan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 2, 2024
View from balcony is very nice and you can walk to Krupówk ,we enjoy that hotel
Rafal
Rafal, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Jun 25, 2024
ARISTEIDIS
ARISTEIDIS, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jun 16, 2024
As promoted, Hôtel Aquarian is a very family orientated establishment. For that reason, as an elderly single man travelling alone, it probably was not the best choice. But that is my fault not the hotel.
David
David, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jun 6, 2024
The room was very small for 3 people. No space to move around. Everything else was good, very nice staff, easy access to the thermal baths.
DOROTA
DOROTA, 2-night family trip
Verified Expedia guest review
8/10 Very Good
May 23, 2024
Hotel ma v mene aquapark ale ten si musite zaplatit v plnej výške niejw v cene hotela aj ked cena je dost vysoka personal velmi slusny nápomocný a ranajky boli fantastické
Jozef
Jozef, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
May 6, 2024
Family vacation in zakopane
This is our third visit and a favorite of our kids when we are in zakopane. We take full advantage of the attached water park each time. One thing that was different this visit is that our room reservation did not include breakfast. This caused confusion and and uncomfortable atmosphere when we did arrive at the restaurant for breakfast as we were questioned several times if we were aware that we had to pay additionally (we were, we were explained this at check in, and requested to have breakfast added for all in our party for both nights of stay). Still, we were stopped and questioned each morning at the restaurant. This should be handled better. Would definitely recommend double/triple checking your reservation to ensure this is included or calling the restaurant ahead to avoid confusion and embarrassment.
Carolina
Carolina, 2-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 30, 2023
Joe
Joe, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 13, 2023
Great property. Nice staff and great location
KEVIN
KEVIN, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 12, 2023
Everything was great except the parking fee was too high
Theodore
Theodore, 1-night romance trip
Verified Expedia guest review
4/10 Fair
Aug 27, 2023
Parking 80 pln doba,prymitywne ździerstwo!
Bartosz
Bartosz, 5-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 5, 2023
Andrzej
Andrzej, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 6, 2023
Violette
Violette, 2-night trip
Verified Expedia guest review
8/10 Very Good
May 15, 2023
Dominika
Dominika, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
May 5, 2023
Very nice hotel & the staff. Rooms were clean. Property was well maintained. Plenty of choice for breakfast especially for vegetarians. Staff maintained cleanliness & hygiene. Receptionists were all very good & assisted with maps & guidance for local tourism
HARSITT
HARSITT, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Mar 29, 2023
We are travelers from Belarus and we are highly recommend this place👍 super beautiful and cozy. spent here 3 days and was satisfied, food was perfect👍
Also available parking even indoor.
Nature was amazing ❤️
A lot of restaurants and grocery store.