No one was at the property when we arrived at 9 pm. No one answered when we called after hours number posted on the office window. Reception was really bad at the area, so I had hard time finding location that would connect me. I called Expedia and they tried to call the owner, and he picked up. So someone showed up an hours later after our arrival. They didn’t check us in, they just opened our suit. Nothing was ready, bedding was being dried when we arrived, there was no room for all of us. No towels in the bathroom. No light switch covers either. I had small children with me. Not having our room ready by 9 pm is unexeptable. It was also not safe for us to stay with exposed wires at the light switch, so we had to look for somewhere else to stay. They owner refused to refund our money for the two nights stay, which was over $250. Please do yourself a favor and stay somewhere else. Owner doesn’t seem to care about anything, he only wants your money. He makes his people work very hard and he’s not even able to answer his phone. When I called at 9 am he sounded like I woke him up. He also hung up on me after I called to talk about our refund