Access to the pool from the rooms was great. The beds were very comfortable, the aircon worked well and the staff were very friendly. The property was well-located for the centre of Siem Reap, so we found it convenient and we enjoyed our stay there. We put a lot of clothes through the laundry and all came back nicely done.
As a negative, one of our rooms had cockroaches which they didn't manage to eradicate - you half expect this as it is a tropical climate, but our teenager wasn't keen. They did offer to change their room, but those with pool access all seemed to be taken.
As constructive criticism: the breakfast was ok, but for the continental breakfast, more variety of fruit, jam, thicker yoghurt, better coffee and hot water for green tea would have been nice. Getting a non-alcoholic fruit drink in the bar proved a little challenging.
At times it was hard to make ourselves understood, so working on the English language skills would be helpful.
But all in all a nice place to stay.