In the heart of Monterrey, Krystal Monterrey offers a haven of modern comfort with international cuisine at Café Flores. Unwind with dry cleaning services and babysitting while you connect to in-room WiFi or work out at the gym.
VIP Access
Reviews
8.48.4 out of 10
Very good
Popular amenities
Bar
Parking available
Laundry facilities
Gym
Non-smoking
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Fitness center
Valet parking
24-hour room service
Coffee shop/cafe
Babysitting
Business center
Meeting rooms
24-hour front desk
Air conditioning
Feel at home (6)
Babysitting (surcharge)
Private bathroom
Television
Daily housekeeping
Laundry facilities
Elevator
The current price is $78
$78
$93 total
includes taxes & fees
Mar 16 - Mar 17
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Deluxe Double Room, 2 Double Beds
Deluxe Double Room, 2 Double Beds
Highlights
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
Cable channels
In-room safe
40 sq m
Sleeps 4
2 Double Beds
View all photos for Superior Double Room, 2 Double Beds, Mountain View
Superior Double Room, 2 Double Beds, Mountain View
Highlights
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Eco-friendly cleaning supplies
Free bottled water
Coffee/tea maker
40 sq m
Mountain view
Sleeps 4
2 Double Beds
View all photos for Junior Suite
Junior Suite
Highlights
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
Cable channels
In-room safe
60 sq m
Sleeps 3
1 King Bed
View all photos for Deluxe Double Room, 1 King Bed
General Mariano Escobedo Intl. Airport (MTY) - 28 min drive
General I. Zaragoza Station - 4 min walk
Padre Mier Station - 7 min walk
Fundadores Station - 16 min walk
Restaurants
Carl's Jr. - 2 min walk
Panem At Hotel Kavia - 2 min walk
Picas Buffet - 2 min walk
Barandales - 2 min walk
Las Alitas Centro - 3 min walk
About this property
Krystal Monterrey
When you stay at Krystal Monterrey, you'll be within a 10-minute drive of Fundidora Park and Macroplaza. Guests can visit the fitness center for a workout or grab a bite to eat at Café Flores, which serves international cuisine and is open for breakfast, lunch, and dinner. Also, Monterrey Institute of Technology and Cintermex are within a short drive. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: General I. Zaragoza Station is 4 minutes and Padre Mier Station is 7 minutes.
Languages
English, Spanish
At a glance
Hotel size
207 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite valet parking (MXN 80 per day)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Traveling with children
Babysitting (surcharge)
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Fitness center
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
At least 10% of profits reinvested in community & sustainability
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Café Flores - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 350 for adults and MXN 175 for children
Children & extra beds
Babysitting is available for an extra charge
Parking
Valet parking costs MXN 80 per day
Policies
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey
Frequently asked questions
Does Krystal Monterrey offer free cancellation for a full refund?
Yes, Krystal Monterrey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Krystal Monterrey?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Krystal Monterrey?
Yes. Valet parking costs MXN 80 per day.
What are the check-in and check-out times at Krystal Monterrey?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Krystal Monterrey?
No, this hotel doesn't have a casino, but Casino Monterrey (3-min walk) and Casino Jubilee (8-min drive) are both nearby.
What is there to do at Krystal Monterrey and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Krystal Monterrey?
Yes, Café Flores offers international cuisine.
What's the area around Krystal Monterrey like?
Krystal Monterrey is in Monterrey Centro, a short 4-minute walk from General I. Zaragoza Station and 5 minutes' walk from Macroplaza. The local area is considered walkable as well as being good for shopping.
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Krystal Monterrey Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 20, 2025
Nice hotel. Id stay there again
Nice hotel. 👍
Travis
Travis, 1-night trip
10/10 Exceptional
Oct 29, 2024
Very peaceful stay
Ana Iris
Ana Iris, 2-night trip
8/10 Very good
Oct 16, 2024
Location great
Staff nice
claudia
claudia, 6-night trip
10/10 Exceptional
Oct 28, 2024
Really good location
Daniel
Daniel, 1-night trip
10/10 Exceptional
Nov 8, 2024
Business or Pleasure a Great Place to Stay
One of my favorites hotels in Monterrey. Rooms are spacious and clean.
Victor
Victor, 1-night trip
10/10 Exceptional
Nov 26, 2024
Very clean, nice shopping area, beautiful surroundings, nice atmosphere, great staff, walking friendly, shopping mall close, lots of restaurants near by
Laura
Laura, 6-night trip
8/10 Very good
Oct 2, 2024
Hotel is a decent place
Ricardo
Ricardo, 2-night trip
8/10 Very good
Nov 19, 2024
It’s been always great but this time the cleaning crew did an ok job compared to the previous times I’ve stayed there
Juan
Juan, 3-night trip
10/10 Exceptional
Nov 19, 2024
Location
Omar
Omar, 2-night trip
10/10 Exceptional
Nov 26, 2024
It was fantastic
David
David, 4-night trip
10/10 Exceptional
Oct 25, 2024
Great location. We stayed for a wedding ceremony and reception across the street. The hotel was incredibly convenient. We felt safe the entire time, and the staff was always friendly.
Beatriz
Beatriz, 1-night trip
10/10 Exceptional
Oct 7, 2024
Staff was very friendly, there is always someone to help doesn’t matter the time. Location is very convenient.
Leticia
Leticia, 3-night trip
10/10 Exceptional
Nov 4, 2024
Everything perfect would definitely come back
Jesus
Jesus, 2-night trip
10/10 Exceptional
Oct 31, 2024
Location
Maria
Maria, 1-night trip
8/10 Very good
Oct 7, 2024
Great Hotel in MTY
The hotel is excellent. They request an ID from everyone at the counter (this is the only hotel that I know that does this).
Verified traveler
2-night trip
10/10 Exceptional
Nov 5, 2024
Excellent
Cecilia
Cecilia, 1-night trip
10/10 Exceptional
Nov 26, 2024
The staff was excellent service was so nice we really enjoyed our stay as of matter of fact we are coming back to see the same hotel so convenient we loved the plaza. thank you so much! have a Blessed Day!
Maria
Maria, 5-night trip
10/10 Exceptional
Oct 26, 2024
Excellent
Haroon
Haroon, 2-night trip
10/10 Exceptional
Nov 29, 2024
Good
Martha
Martha, 2-night trip
2/10 Poor
Jan 24, 2025
Avoid hotel. False advertising
Rooms were not as advertised. The floor was terribly constructed. The restroom had broken tile. Woke up sweating at night because they had the heater throughout the building and you were unable to switch to air conditioning at any given moment. Would never recommend.