As you might expect when staying in a palace, everything was perfect. The suite is gorgeous; the experience of staying in the Grand Suite is unforgettable. Ronnie Miller, the host for our stay, was very helpful and made sure our stay was perfect, even suggesting a wonderful place for dinner. Wandering the palace grounds after dinner and seeing the Vienna skyline was amazing. Breakfast in the Parkhotel Schonbrunn, which is about a block away, offered many selections for breakfast, including made-to-order waffles and omelets, in a gorgeous setting. Many others complain about the stairs to the suite, but my family did not find them to be a problem. Also, host Ronnie Miller made sure that we had more than enough help to carry any luggage we wanted to take to the suite.