Nestled in the mountains, Hotel Kristall is an upscale retreat that combines adventure and relaxation. Enjoy a massage at Sauna, the on-site spa, or challenge yourself with hiking/biking and archery; unwind on the terrace or explore the playground and arcade/game room. With a bar nearby to cap off your evening, this hotel offers endless ways to make memories.
Reviews
9.89.8 out of 10
Exceptional
Popular amenities
Spa
Airport transfer
Pet friendly
Free parking
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Breakfast available
Ski storage
Sauna
Steam room
Free use of bicycles
Room service
Airport shuttle
Area shuttle
Terrace
Feel at home (6)
Playground on site
Private bathroom
Television
Terrace
Daily housekeeping
Laundry facilities
The current price is $198
$198
$225 total
includes taxes & fees
May 16 - May 17
Why we love this property
Culinary delights
Regional flavors shine at this hotel's restaurant, complemented by a stylish bar. The buffet breakfast kicks off mornings with delicious variety.
Nature's playground
Tucked in the mountains, this hotel offers hiking and biking trails for outdoor enthusiasts. A terrace and picnic area complete the nature-filled experience.
Spa escape in the mountains
A full-service spa offers daily massage and hydrotherapy treatments in this mountain hotel. The sauna and steam room enhance the rejuvenation journey.
Hotel Kristall is a great choice for a stay in Grossarl. Guests can grab a bite to eat at the restaurant or visit the spa to be pampered with massages or hydrotherapy. Other features include a bar/lounge, a sauna, and a steam room.
At a glance
DONE
Hotel size
54 rooms
DONE
Arriving/Leaving
Check-in start time: 8 AM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:30 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (1 total)*
Restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle*
DONE
Offsite
Area shuttle*
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Playground
What to do
Archery
Hiking/biking trails
Segway rentals/tours
Hiking/biking trails nearby
Ski lessons nearby
Snowboarding nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Free bicycle rentals
Segway rentals/tours
Ski storage
Facilities
Built in 2005
ATM/banking
Safe-deposit box at front desk
Picnic area
Terrace
Arcade/game room
Full-service spa
Sauna
Steam room
Accessibility
Hardwood flooring in room
Room amenities
Be entertained
40-inch flat-screen TV
Cable TV channels
Home comfort
Heating
Minibar
Electric kettle
Bathrobes and slippers
Children's robes
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
Heated floors
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free international and long-distance calls
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Dining
Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.20 per person, per night. This tax does not apply to children under 15 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 15 for children
Airport shuttle service is offered for an extra charge
Area shuttle service is offered for an extra charge
Pets
Pets are allowed for an extra charge of EUR 25 per pet, per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Also known as
Hotel Kristall Grossarl
Kristall Grossarl
Hotel Kristall Hotel
Hotel Kristall Grossarl
Hotel Kristall Hotel Grossarl
Frequently asked questions
Does Hotel Kristall offer free cancellation for a full refund?
Yes, Hotel Kristall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Kristall?
Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 25 per pet, per night. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hotel Kristall?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Kristall?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Kristall?
Check-in start time: 8 AM; Check-in end time: 10 PM. Check-out time is 10:30 AM. Contactless check-in and check-out are available.
What is there to do at Hotel Kristall and nearby?
Have fun with onsite activities like archery, cycling, and hiking. Additional recreation onsite includes segway rentals. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Hotel Kristall also has an arcade and a picnic area.
Are there restaurants at or near Hotel Kristall?
Yes, there's an onsite restaurant that offers Regional cuisine.
What's the area around Hotel Kristall like?
Hotel Kristall is a short 11-minute walk from Panoramabahn Großarltal 1 and 5 minutes' walk from Hochbrand Ski Lift.
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Reviews
Hotel Kristall Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.2
Location
9.8
Staff & service
9.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Feb 16, 2024
Nice and cozy hotel
3 nice skiing days with 2 calm nights in the hotel. Great sauna area.
Niels
Niels, 2-night trip
Verified
10/10 Exceptional
Oct 26, 2016
Great view and a great hotel
Is was a wonderful and worm hotel, the staff was very friendly and the food was great.
Ofer
Verified
10/10 Exceptional
Feb 9, 2026
Alles super
Essen sehr lecker
Beste Hotel für die Kinder
Lenka
Lenka, 3-night trip
Verified
10/10 Exceptional
Feb 21, 2025
Wie immer war es wieder perfekt
Romana
Romana, 1-night trip
Verified
10/10 Exceptional
Jul 22, 2024
Fantastisk vistelse!
Mycket bra och prisvärt boende (superior dubbelrum) med mycket trevlig och hjälpsam personal. Allt var utomordentligt bra - stort bekvämt rum med bra förvaringsutrymmen för både kläder och toalettartiklar, balkong, litet kylskåp på rummet, trevligt spa med olika bastumöjligheter på hotellet. Särskilt den fina och varierande frukosten kan lyftas fram. Vidare kan nyttjandet av halvpension rekommenderas - väl tilltagen middag med goda valmöjligheter som gjorde detta mycket prisvärt.
Hotellet är placerat strax utanför Grossarl, ca 10 min promenad från en stormarknad (Billa) och ca 15 min till utomhhusbad med en rutschbana och ett litet hopptorn. Inom 10 min promenad finns även två linbanor som tar dig upp till närliggande bergstoppar.
Verified traveler
10-night trip
Verified
10/10 Exceptional
Feb 24, 2024
Alles perfekt, toller Service und Personal. Sehr gutes Frühstück.
Dieter
Dieter, 1-night trip
Verified
8/10 Very good
Jan 12, 2024
War ein super schöner Urlaub! Lediglich an Silvester war es etwas fad (keine Party, kein Tanz, kein Programm).
Super nettes Personal!!!!
Bernhard
Bernhard, 7-night trip
Verified
10/10 Exceptional
Jun 13, 2022
Einfach nur toll!
Ein wunderbares Hotel mit tollem Ausblick.Das Zimmer was wir hatten war absolut Klasse, groß ,gemütlich eingerichtet ,sauber und ein großer Balkon mit Aussict auf die Berge.Das Frühstück kann man in der oberen Kategorie einordnen,sehr gute Qualität und es fehlt nix., selbst der Sekt ist, verfügbar/ kalt gestellt.Das Personal nett und hilfsbereit. Wir kommen wieder!
Karsten
Karsten, 1-night trip
Verified
10/10 Exceptional
Sep 23, 2020
Zimmer war sehr groß und sauber, Personal sehr nett und hilfsbereit, das Essen war top.
Romana
Romana, 3-night trip
Verified
10/10 Exceptional
Sep 14, 2020
Schönes Zimmer, sehr gute Verpflegung, sehr nettes und aufmerksames Personal
Gerhard
Gerhard, 4-night trip
Verified
10/10 Exceptional
Sep 23, 2019
Wanderurlaub
War alles sehr zufriedenstellend
Ralf
Ralf, 7-night trip
Verified
10/10 Exceptional
Jul 29, 2019
Hyggelig og god service.God frokost med reservert bord. Hotellet har en fantastisk beliggenhet.
Therese
Therese, 1-night trip
Verified
10/10 Exceptional
Apr 24, 2019
Everything was super nice, great hosts, great breakfast and very good dinner
natasa
natasa, 1-night trip
Verified
10/10 Exceptional
Jan 30, 2019
Sehr schönes, ruhig gelegenes Hotel nur weniger Meter von der Piste entfernt. Qualitiv hochwertiges Essen. Personal sehr zuvorkommend und überaus hilfsbereit.
Verified traveler
5-night trip
Verified
10/10 Exceptional
Jan 21, 2019
Ottimo hotel in montagna
Hotel con ottimo livello di servizi in generale, bell'area wellness, ottima colazione e cena, camere molto curate e pulite. Gestione familiare molto efficiente. Ottima la localizzazione e il rapporto qualità/prezzo. Altamente consigliato
Claudio
Claudio, 1-night trip
Verified
10/10 Exceptional
Sep 15, 2018
Charmant hotel en niet te groot
Hotel gunstig gelegen. Niet te groot. Kamers mooi en ruim.
Voltallig personeel zeer vriendelijk. Goed en gevarieerd ontbijtbuffet.
Avondmenu (verschillende gangen) zeer verzorgd en lekker !
Fred
Fred, 14-night trip
Verified
8/10 Very good
Sep 9, 2018
neu renoviert, sehr geschmackvoll
Service wird ganz groß geschrieben! Auch das Essen war sehr gut und abwechslungsreich
Wilma
Wilma, 7-night trip
Verified
4/10 Fair
Aug 8, 2018
Alt for dyrt!
Roligt sted, rent.
Restauranten har ikke åben om mandagen.
Alt for dyr pris!!!
Silja
Silja, 1-night trip
Verified
10/10 Exceptional
Jul 20, 2018
Wunderbarer Aufenthalt
Wir hatten nur Zeit für einen Kurzurlaub, es war also eine Freude, dass alles ausgezeichnet da war. Personal sehr zuvorkommend, Qualität und Einrichtung 1-A, Essen auch super (sogar fast zu viel), kann nur empfehlen
Peter
Peter, 2-night trip
Verified
10/10 Exceptional
Jun 20, 2018
Best place in the Alps
This was our favorite place to stay in Austria. So much hospitality, with delicious dinner and an amazing breakfast spread included! Wow, and all of this is without even including the 360 degree majestic views of the Alps. We plan to return for at least a week!
susie
susie, 1-night trip
Verified
10/10 Exceptional
Feb 24, 2018
Winterurlaub
Das Hotel befindet sich an der Skipiste, diese ist zu Fuß nach 7 Minuten zu erreichen. Ideal zum Skifahren. Das gesamte Personal ist sehr freundlich, zuvorkommend und höflich. Frühstück und Abendessen lassen keine Wünsche offen. Es war sehr abwechslungsreich und geschmacklich auch sehr gut.Der Wellnessbereich ist ganz toll angelegt und lädt zum entspannen ein. Die Zimmer sind modern eingerichtet,sehr sauber und mit allem ausgestattet was man sich nur wünschen kann.
Kathrin
Kathrin, 7-night trip
Verified
10/10 Exceptional
Nov 13, 2017
kleines, schönes Hotel
sehr schönes, familiäres Hotel. Das Personal war sehr freundlich und hilfsbereit
Michael
Michael, 7-night trip
Verified
10/10 Exceptional
Oct 31, 2017
Sehr gut geeignet für Familien
Sehr freundliches Personal, sehr guter Service, sehr kinderfreundlich (Spielraum & Streichelzoo), gutes Essen
Ali
Ali, 4-night trip
Verified
10/10 Exceptional
Sep 13, 2017
Very nice hotel with very nice Staf. The relax departement was very nice. Good food (I'm afraid...;)) we really enjoyed our stay at Kristall and we have no doubts, what so ever, to go back again. Acctually planning for it but this time with my husband.
Romoca
Romoca, 4-night trip
Verified
10/10 Exceptional
Jul 17, 2017
Great location and service
We really enjoyed our two days at Hotel Kristall. Despite last minute booking and late arrival the same day we recived dinner (we had the half board pakage). Friendly service and ideal location for various trips in the area. The food was good. Really good morning buffet with a large selection of breakfast items. The dinner in the evenings was of fine quality.
Out side the hotel there was a great playground and our kids especially enjoyed the rabbits whicg they played a lot with.