Property, especially the bedrooms in desperate need of a makeover. Only double bed (and it was lumpy and uncomfortable) when the norm nowadays is at least a King size. We had room 5 which was cold, smelt damp, curtains hanging off the rail, nowhere in the shower to put shampoo etc., not enough hangers in wardrobe space, no drawers for clothing. All the time we could hear doors being banged, i assume this was from the kitchen? Food was mediocre.