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Tailormade Hotel METROPOL St.Gallen

2.5 star property
Hotel in St. Gallen

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In the heart of the business district, Hotel Metropol offers a warm and inviting space to unwind. Enjoy continental breakfast on the sun-drenched terrace, explore nearby attractions with concierge services, or relax at the bar. With dry cleaning/laundry services and luggage storage available.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Terrace
  • Air conditioning
  • Front-desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Separate dining area
  • Separate sitting area
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is $176
$192 total
includes taxes & fees
May 25 - May 26

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room, 1 King Bed

Minibar, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed

Minibar, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, laptop workspace, blackout drapes

Deluxe Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite

Suite | Minibar, desk, laptop workspace, blackout drapes

Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Business Room, 1 Queen Bed

Business Room, 1 Queen Bed | Minibar, desk, laptop workspace, blackout drapes

Business Room, 1 Queen Bed

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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9.2 out of 10, Wonderful, 1,001 reviews
The price is $200
$218 total
includes taxes & fees
May 25 - May 26
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About the neighborhood

Map
Bahnhofplatz 3, St. Gallen, 9001

What's nearby

  • Red Square - 2 min walk - 0.2 km
  • Abbey Library of Saint Gall - 5 min walk - 0.4 km
  • Abbey of St. Gall - 6 min walk - 0.6 km
  • University of St. Gallen - 11 min walk - 1.0 km
  • Theater St. Gallen - 11 min walk - 1.0 km

Getting around

  • Altenrhein (ACH-St. Gallen - Altenrhein) - 23 min drive
  • Friedrichshafen (FDH-Friedrichshafen - Lake Constance) - 89 min drive
  • St. Gallen (QGL-St. Gallen Train Station) - 3 min walk
  • St. Gallen Station - 3 min walk
  • Goldach Station - 10 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Caffè Spettacolo - ‬3 min walk
  • ‪Perronnord - ‬4 min walk
  • ‪tibits - ‬1 min walk
  • ‪Gentile - ‬3 min walk

About this property

Tailormade Hotel METROPOL St.Gallen

Tailormade Hotel METROPOL St.Gallen is a great choice for a stay in St. Gallen. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails.

At a glance

DONE

Hotel size

    • 32 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Height restrictions apply for onsite parking
    • 24-hour offsite parking within 3 ft (CHF 25 per night)
    • Street parking available
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Continental breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends

What to do

  • Hiking/biking trails nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Hardwood flooring in room

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately CHF 19 for adults and CHF 19 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from January 20 2026 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 25 per pet, per night

Parking

  • Parking is available nearby and costs CHF 25 per night (3 ft away; open 24 hours)
  • Parking height restrictions apply

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Hotel Metropol St. Gallen

Metropol St. Gallen

Hotel Metropol Hotel

Hotel Metropol St. Gallen

Hotel Metropol Hotel St. Gallen

Frequently asked questions

Does Tailormade Hotel METROPOL St.Gallen offer free cancellation for a full refund?

Yes, Tailormade Hotel METROPOL St.Gallen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Tailormade Hotel METROPOL St.Gallen?

Yes, pets are welcome. There's a charge of CHF 25 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Tailormade Hotel METROPOL St.Gallen?

No, unfortunately, but there's street parking available.

What are the check-in and check-out times at Tailormade Hotel METROPOL St.Gallen?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Tailormade Hotel METROPOL St.Gallen?

No, this hotel doesn't have a casino, but Grand Casino St. Gallen (16-min walk) is nearby.

What is there to do at Tailormade Hotel METROPOL St.Gallen and nearby?

Have fun during the warmer months with activities nearby such as hiking.

What's the area around Tailormade Hotel METROPOL St.Gallen like?

Tailormade Hotel METROPOL St.Gallen is a short 3-minute walk from St. Gallen (QGL-St. Gallen Train Station) and 4 minutes' walk from Red Square.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.0

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, good, and superb by multiple guests. (15 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room
Trains
Breakfast
Train station

Reviews

Verified

10/10 Exceptional

Clean quiet excellent continental breakfast
Marc, 3-night trip
Verified

8/10 Very good

Close to railway station and pretty central to most attractions.
Rebecca, 3-night trip
Verified

10/10 Exceptional

Perfect location, spacious rooms.
Matthew, 9-night trip
Verified

10/10 Exceptional

Great hotel conveniently near transport, great service everyday. Good breakfast! I certainly recommend this hotel.
Stavroula, 8-night trip
Verified

8/10 Very good

We had a large corner room that was clean and comfortable. Loads of windows! It was a bit noisy, with people talking loudly into the night. Breakfast was very good.
linda, 1-night trip
Verified

10/10 Exceptional

I arrived without a Swiss outlet compatible adapter. I enquired if they might know as to where I could purchase one, and the clerk supplied me with one until I could buy one the next morning. I also asked about suggestions for meals, sight-seeing, and general information, and was kindly helped during my stay. Being located just across from the Bahnhof and so close to the Cathedral, makes this hotel a perfect choice when staying in Skt. Gallen. Wonderful breakfast buffet options!
Russell, 3-night trip
Verified

10/10 Exceptional

Convenient and friendly

Across the street from the train station. Decent size room for Europe. Friendly and helpful staff.
Jonathan, 6-night trip
Verified

10/10 Exceptional

Nice Hotel Centrally Located.

Really nice place to stay. Excellent location centrally located to the train station and city. If you have to be collected from the hotel by a colleague or limousine you need to arrange a pick up place nearby the hotel as buses and taxis can only enter the roads outside the hotel. Room was comfortable and had what I needed. Breakfast included is a nice touch and is very good. Reception offered very good service and support and I appreciated that.
Guy, 1-night trip
Verified

6/10 Good

Outdated

Great staff, very average (and outdated) hotel
3-night trip
Verified

6/10 Good

The building was older than I expected. The rooms were smaller than I expected. The staff was good.
Norihide, 1-night trip
Verified

6/10 Good

The breakfast was great! The staff was very helpful and even stored some cheese in their walk-in cooler for me. The location is very convenient to the train station and sites in St Gallen. The bad was there is no cooler in the room. Also the walls are so thin it seemed as the guy next door was blowing his nose in our room.
Richard, 3-night trip
Verified

8/10 Very good

Super conveniently located, right opposite the main train station! The room was clean, and laid out like the pictures. The only reason I didn’t give 5 stars is because 1) the check-in instructions were a little confusing, so me and a few other random guests (who actually did speak german) were waiting for 15 minutes, and 2) the shower leaked in one random corner.
Winsome, 1-night trip
Verified

4/10 Fair

Conveniently located, just a few step from the train station - But no one at reception, must go to restaurant next door to pick up envelope with the key. Wifi: must enter your phone number and receive by SMS a password. Room was always hot and the cooling did not work. Only after sunset it was cooler (opening the window) but a lot of the noise from the street. The hotel knows about this as they provide ear plugs in the bathroom…. Arrived at 09.00 for breakfast (which finishes at 10.00 am), there was 2 slices left of ham and 2 of salmon left. I waited, waited and waited for more to come, never did. When I left the woman asked me if I had enough (she obviously exactly knew that there was no food), I politely replied that I will come earlier tomorrow as I don’t like to complain. Second night (Saturday) more noise in the street past midnight, then trucks to wash the street… not a pleasant night. Second breakfast arrived much earlier, the food was very good, but again in limited quantity. Fill up the online check out time form for between 11.00 and 11.30. At 10.50 someone enter my room ?!? Not a hotel I can recommend nor will come back.
Alexandre Henry Bernhardt, 2-night trip
Verified

10/10 Exceptional

Very clean room and bathroom. My room did face the main rail station above the bus / tram area so sometimes a wee noisy. This hotel is right across from the main SBB rail station. Very handy. Would definately stay here again. .
Gordon R, 2-night trip
Verified

10/10 Exceptional

💅
Yujin, 3-night trip
Verified

10/10 Exceptional

Clean and close to transit hub
Rajesh, 2-night trip
Verified

10/10 Exceptional

Would stay again

Great stat
Jeanne, 1-night trip
Verified

10/10 Exceptional

very good location
Tiziano, 1-night trip
Verified

10/10 Exceptional

Excellent
hammami, 1-night trip
Verified

10/10 Exceptional

Straight across the train and bus station!
Low, 1-night trip
Verified

8/10 Very good

Great room and staff were welcoming and friendly
Sally, 2-night trip
Verified

10/10 Exceptional

Excellent location

Excellent location, very close to the train and bus station. Very close to supermarket and better value restaurants.
Damian, 4-night trip
Verified

10/10 Exceptional

IT was great
Jann-Uwe Bernhard, 2-night trip
Verified

10/10 Exceptional

Hotel Metropol…great location

Location across street from train and all public transport was amazing. Then just a short walk to the lovely downtown area. Room and decor were very comfortable.
Morgan, 1-night trip
Verified

8/10 Very good

Location can't get more central

Quick overnight stop in St. Gallen. Hotel is right opposite to train station, very convenient. Make sure you read the messages you get from the hotel before arrival, you need the door code to get in if you arrive late.
Pontus, 1-night trip