Apartamento entero

Experience Platinum Hotel Apartments

Clasificación del alojamiento: 3.5
Apartamento con piscina cubierta y fácil acceso a un centro comercial, cerca de Crown Casino

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Si te alojas en Experience Platinum Hotel Apartments, estarás a quince minutos a pie de Crown Casino y Centro de convenciones y exposiciones de Melbourne. La piscina cubierta es perfecta para un baño matutino, antes de hacer un poco de ejercicio en el gimnasio. Los apartamentos cuentan con ventajas añadidas como una lavadora-secadora, un frigorífico y un microondas.

Comentarios

7,0 de 10
Bueno

Servicios populares

  • Piscina
  • Cocina
  • Lavandería
  • Aparcamiento disponible
  • Aire acondicionado
  • Salón

Servicios principales (8)

  • Piscina cubierta
  • Desayuno disponible
  • Gimnasio
  • Aparcamiento
  • Bañera de hidromasaje
  • Aire acondicionado
  • Servicio de tintorería
  • Consigna de equipaje

Siéntete como en casa (6)

  • Cunas (de pago)
  • Cocina
  • Comedor separado
  • Sala de estar
  • Lavadora/secadora
  • Cafetera y tetera

Opciones de la habitación

Filtros disponibles para las habitaciones
Se muestran 6 de 6 habitaciones

Abrir todas las fotos de Two Bedroom Executive Apartment

Two Bedroom Executive Apartment | Zona de estar | Una televisión de pantalla plana

Two Bedroom Executive Apartment

  • Vistas a la ciudad
  • 70 m²
  • 2 habitaciones
  • 5 huéspedes
  • 2 camas de matrimonio

Abrir todas las fotos de One Bedroom Apartment

One Bedroom Apartment | Vistas desde la habitación

One Bedroom Apartment

  • Vistas a la ciudad
  • 65 m²
  • 1 habitación
  • 3 huéspedes
  • 1 cama de matrimonio

Abrir todas las fotos de Two Bedroom Deluxe Apartment

Two Bedroom Deluxe Apartment | Cocina privada | Cafetera o tetera, frigorífico grande, microondas y horno

Two Bedroom Deluxe Apartment

  • Vistas a la ciudad
  • 68 m²
  • 1 habitación
  • 4 huéspedes
  • 2 camas de matrimonio

Abrir todas las fotos de Two Bedroom Executive Family Apartment

Two Bedroom Executive Family Apartment | Cocina privada | Cafetera o tetera, frigorífico grande, microondas y horno

Two Bedroom Executive Family Apartment

  • Vistas a la ciudad
  • 79 m²
  • 2 habitaciones
  • 5 huéspedes
  • 1 cama de matrimonio y 2 camas individuales

Abrir todas las fotos de Three Bedroom Apartment

Three Bedroom Apartment | Zona de estar | Una televisión de pantalla plana

Three Bedroom Apartment

  • Vistas a la ciudad
  • 105 m²
  • 3 habitaciones
  • 7 huéspedes
  • 2 camas de matrimonio y 2 camas individuales

Abrir todas las fotos de Two Bedroom Apartment

Vistas desde la habitación

Two Bedroom Apartment

  • Vistas a la ciudad
  • 58 m²
  • 2 habitaciones
  • 5 huéspedes
  • 2 camas de matrimonio

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Información sobre la zona

Mapa
45 Clarke St, Southbank, VIC, 3006

Qué hay en los alrededores

  • Centro de convenciones y exposiciones de Melbourne - A 5 min a pie - 0.5 km
  • Crown Casino - A 5 min a pie - 0.5 km
  • Southbank Promenade - A 9 min a pie - 0.8 km
  • Melbourne Aquarium - A 10 min a pie - 0.9 km
  • Calle comercial Flinders Lane - A 12 min a pie - 1.0 km

Cómo moverse por la zona

  • Melbourne, VIC (MEB-Essendon): a 20 min en coche (20,6 km)
  • Aeropuerto de Melbourne (MEL): a 24 min en coche (27,6 km)
  • Melbourne, VIC (AVV-Avalon): a 43 min en coche (55,6 km)
  • Estación de tren de Southern Cross: a 17 min a pie (1,4 km)
  • Flinders Street Station: a 17 min a pie (1,4 km)
  • Estación de metro de North Williamstown: a 17 min en coche (13 km)
  • Estación de metro de Flagstaff: a 24 min a pie (2 km)
  • Estación de metro de Melbourne Central: a 28 min a pie (2,4 km)

Restaurantes

  • ‪Kingpin Bowling - ‬A 9 min a pie
  • ‪Velvet Bar - ‬A 7 min a pie
  • ‪McDonald's - ‬A 2 min a pie
  • ‪O3 - ‬A 5 min a pie
  • ‪KFC - ‬A 5 min a pie

Acerca de este alojamiento

Experience Platinum Hotel Apartments

  • Si te alojas en Experience Platinum Hotel Apartments, estarás a quince minutos a pie de Crown Casino y Centro de convenciones y exposiciones de Melbourne. La piscina cubierta es perfecta para un baño matutino, antes de hacer un poco de ejercicio en el gimnasio. Los apartamentos cuentan con ventajas añadidas como una lavadora-secadora, un frigorífico y un microondas.

De un vistazo

Entrada y salida

    • Hora de inicio de la entrada: 14:00; hora de fin: 00:00
    • Salida exprés
    • La entrada temprana está sujeta a disponibilidad
    • Edad mínima para efectuar el registro de entrada: 18
    • Se puede efectuar el registro de salida hasta las 11:00
    • La salida tardía está sujeta a disponibilidad

Instrucciones especiales de entrada

    • El alojamiento cobra un 1.5 % por los pagos con tarjeta de crédito.
    • La recepción abre de domingo a jueves (de 09:00 a 19:30) y de viernes a sábado (de 09:00 a 00:30).
    • Los huéspedes que tengan previsto llegar fuera del horario habitual de entrada recibirán un correo electrónico con las instrucciones y la información sobre la recogida de llaves. El personal de recepción les estará esperando a su llegada al alojamiento.
    • La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática

Documentación para el registro de entrada

    • Es obligatorio presentar una tarjeta de crédito para posibles cargos adicionales.
    • Pueden pedirte un documento de identidad válido.
    • La edad mínima para realizar el registro de entrada es de 18 años.

Mascotas

    • No se admiten mascotas
    • Se aceptan animales de servicio

Aparcamiento

    • Aparcamiento sin asistencia en las instalaciones (25 AUD por noche, incluye entrada y salida libres)

Información adicional

    • Alojamiento para no fumadores

Servicios del alojamiento

Piscina/spa

  • Piscina cubierta
  • Tumbonas
  • Bañera de hidromasaje

Zonas de aparcamiento y servicios de transporte

  • Aparcamiento en las instalaciones (25 AUD por noche; entrada y salida libre)

Para familias

  • Cunas: 20 AUD por noche

Cocina

  • Frigorífico grande
  • Placa de cocina
  • Microondas
  • Horno
  • Lavavajillas
  • Hervidor eléctrico
  • Cafetera y tetera
  • Utensilios de cocina

Restauración

  • Desayuno a la carta disponible todos los días de 07:00 a 12:00 con un coste adicional: 21 AUD por adulto y 21 AUD por menor

Dormitorios

  • Ropa de cama
  • Camas supletorias: 50 AUD por noche

Baños

  • Ducha
  • Toallas
  • Artículos de higiene personal gratuitos
  • Secador de pelo

Espacios disponibles

  • Sala de estar
  • Comedor
  • Zona de estar

Entretenimiento

  • Televisión de pantalla plana

Lavandería

  • Lavadora/secadora
  • Servicio de tintorería

Para tu comodidad

  • Aire acondicionado
  • Calefacción

Mascotas

  • Solo se aceptan animales de servicio, no mascotas

Características especiales/accesibilidad

  • Si tienes algún requisito de accesibilidad en particular, ponte en contacto con el alojamiento con la información que aparece en la confirmación que recibiste tras realizar la reserva.
  • Ascensor
  • Sistema de insonorización
  • Accesible en silla de ruedas (puede tener limitaciones)
  • Alojamiento libre de humo

Servicios e instalaciones

  • Tabla de planchar con plancha
  • Teléfono
  • Consigna de equipaje
  • Llamadas locales gratuitas
  • Llamadas de larga distancia gratuitas

Aspectos destacados de la ubicación

  • Con fácil acceso a un centro comercial
  • En el barrio financiero
  • En el barrio de ocio

Actividades

  • Gimnasio

Medidas de seguridad

  • Detector de monóxido de carbono no indicado (el propietario no ha indicado si el alojamiento cuenta con un detector de monóxido de carbono, puede que te interese llevar uno portátil)
  • Detector de humo no indicado (el propietario no ha indicado si el alojamiento cuenta con un detector de humo)

Tasas y políticas

Depósitos reembolsables

  • Depósito por posibles daños: 100 AUD por estancia.

Extras opcionales

  • Se ofrece un desayuno a la carta con un coste adicional de, aproximadamente, 21 AUD por adulto y 21 AUD por menor.
  • Es posible realizar el registro de salida más tarde por un coste adicional (sujeto a disponibilidad).
  • Los pagos con tarjeta de crédito están sujetos a un cargo adicional del 1.5 %.

Menores y camas adicionales

  • Hay cunas disponibles por 20 AUD por noche.
  • Las camas supletorias cuestan 50 AUD por noche.
  • Para reservar cunas o camas infantiles o camas supletorias, ponte en contacto con el alojamiento con antelación.

Mascotas

  • Se admiten animales de servicio sin ningún coste adicional.

Aparcamiento

  • El aparcamiento cuesta 25 AUD por noche, con entrada y salida libre.

Piscina, spa y gimnasio (si se ofrecen)

  • Piscina abierta de 06:00 a 22:00.

Política del hotel

Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.

Pueden aplicarse cargos por persona adicional, que podrán variar según la política del alojamiento.

Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.

Está terminantemente prohibido celebrar fiestas o eventos en grupo en las instalaciones.

El propietario no ha indicado si el alojamiento cuenta con un detector de monóxido de carbono, puede que te interese llevar uno portátil para el viaje.

El propietario no ha indicado si el alojamiento cuenta con un detector de humo.

Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.

Tarjetas de crédito aceptadas: Visa, Mastercard, American Express, Discover, Diners Club, JCB International y Union Pay.

Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.

Conocido también como

Experience Platinum Hotel Apartments Southbank

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Preguntas frecuentes

¿Ofrece Experience Platinum Hotel Apartments la posibilidad de cancelar gratis y recibir un reembolso completo?

Sí, Experience Platinum Hotel Apartments dispone de tarifas de habitación completamente reembolsables que se pueden reservar en nuestro sitio web y cancelar hasta unos días antes de la entrada en función de la política de cancelación del alojamiento. Asegúrate de revisar los términos y condiciones de la política de cancelación del alojamiento.

¿Hay piscina en Experience Platinum Hotel Apartments?

Sí, hay una piscina cubierta. Los huéspedes pueden acceder a la piscina de 06:00 a 22:00.

¿Experience Platinum Hotel Apartments admite mascotas?

No se admiten mascotas, pero los animales de servicio son bienvenidos.

¿Ofrece Experience Platinum Hotel Apartments aparcamiento en las instalaciones?

Sí. El aparcamiento cuesta 25 AUD por noche.

¿Cuál es el horario para realizar la entrada y la salida en Experience Platinum Hotel Apartments?

Hora de inicio de la entrada: 14:00; hora de fin: 00:00. La salida se efectúa a las 11:00. Es posible salir más tarde por un coste adicional, siempre y cuando haya disponibilidad para ello. Se ofrece registro de salida exprés.

¿Qué se puede hacer en Experience Platinum Hotel Apartments y en los alrededores?

Experience Platinum Hotel Apartments cuenta con una piscina cubierta y una bañera de hidromasaje, además de un gimnasio.

¿Experience Platinum Hotel Apartments tiene cocina?

Sí, hay una cocina con cafetera, utensilios de cocina y frigorífico/congelador grande.

¿Qué tal está la zona de Experience Platinum Hotel Apartments?

Experience Platinum Hotel Apartments se encuentra a tan solo 6 min de Crown Casino y a 8 min de Centro de convenciones y exposiciones de Melbourne si vas andando.

Comentarios

Comentarios sobre Experience Platinum Hotel Apartments

7,0

Bueno

7,4

Limpieza

8,4

Ubicación

6,6

Personal

7,4

Instalaciones y estado del alojamiento

Comentarios

Comentario verificado

10/10 Excepcional

Amazing place to stay! Will be my "go to" everytime I go to Melbourne!
Comentario verificado

8/10 Muy bueno

great location ,views and ok comfort

our stay was pleasant,appartment had everything we needed. Wasnt amazingly clean,opened dishwasher and it must of being blocked by previous stayers and its smelt vulgar.No bedside lamps, but all in all was an ok stay good location,handy supermarket,great view.Not enough carpark
Comentario verificado

4/10 Aceptable

Awful 'Platinum' Experience

We booked Experience Platinum Hotel Apartments in October 2019, only to be told at check in that the hotel is full due to Australian Open, so they will have to move us across the street to their sister hotel, Bella Apartments. There was no point in arguing since there was a 100% occupancy so we hoped the room and the hotel would be just as good as the one bedroom apartment we had originally booked. However, from the initial contact with a not very helpful receptionist, we felt that would not be the case. The room was quite okay except that the carpet was one of the dirtiest I have ever seen, certainly not associated with a 4 star hotel we booked. The balcony window was broken and the room was a lot smaller than the one we booked. Also, Bella did not have an indoor pool & spa we planned to utilise, nor was the gym as good as the one we choose. At least we came in for the Open and did not spend much time in the room. To cap it off, after checking out, we left a laptop charger plugged in the wall, and having called the hotel about it, the lady in a call centre for Experience 'Platinum' Hotels said she would let us know if they find it, despite having explained to her exactly where I left it. She never called back so the next day, she said she would follow up with the room services, only to tell me a few hours later that nothing was found. Overall, terrible experience and a first complaint I made, despite staying in dozens of hotels every year, being a gold (not Platinum) member.
Comentario verificado

10/10 Excepcional

Great apartment. Great location! Great views! Will definitely be back!
Comentario verificado

10/10 Excepcional

Great pool & facilities, convenient location. Breakfast included.
Comentario verificado

8/10 Muy bueno

Thankyou to the checkin service the gentleman was amazing went above and beyond to make sure we had an awesome stay here, will definately be recommended this place and i will be coming back for sure.
Comentario verificado

6/10 Bueno

We stayed there for 7 days. I means we have an amazing view from the room. Location is not bad you can walk 8-10 mins to where you can get the free tram to CBD. They have supermarket down step which is really convenient for us to buy milk and stuffs as we have kids. They also have gym, sauna and swimming on the top floor that you can enjoy. Feel things that need to improve on is the furniture in the apartment. They look a bit old and table isn’t stable. They don’t have 24 hr reception. If you need something after hour, you need to talk to intercom. The elevator services also have problem sometimes.
Comentario verificado

10/10 Excepcional

We couldn’t of asked for a better stay at platinum over the Australia Day long weekend. Pricing was cheap for 4 people and it is so convenient to the Woolworths which is attached to it. Would definitely stay again as well as recommend it :)
Comentario verificado

2/10 Mediocre

Our smoke alarm was beeping every 30 minutes. We called for help and the lady disregarded us. We called again 40 minutes later and a man came to help, but then it started beeping every 30 seconds. All throughout the night. It was awful. With the beds being hard and uncomfortable on top of a beeping all night long.
Comentario verificado

10/10 Excepcional

Loved the pool with a view!! Stunning views of the city at night too!!
Comentario verificado

6/10 Bueno

We got moved to Bella apartments, which was fine. But we’re promised a bigger room with better views, there were better views but we felt the room was smaller. Communication at the front desk wasn’t good, the vouchers we didn’t know we needed for breakfast were not handed to us, & we were given a parking level and spot number, which had someone in it then the next spot number they gave us didn’t exist. Breakfast was quite tasty, bed was comfortable & smart TVs in each room is a good idea.
Comentario verificado

10/10 Excepcional

Fabulous View from 48th Floor

Stayed on the 48th floor with stunning views out to St Kilda. The indoor pool and gym on the 52nd floor was amazing. Compact and ideal for a 3 night stay. Minor downside was there is no bench space in bathroom for toiletry bag.
Comentario verificado

10/10 Excepcional

Great views. Comfortable beds. Modern decor . .....
Comentario verificado

6/10 Bueno

View was amazing it was over all a pretty place just wasn’t that clean when coming in stains on couch walls were dirty
Comentario verificado

10/10 Excepcional

Family overnight city escape

The location was perfect for us to attend an event at the Melbourne convention centre. The convenience of the supermarket next door was great and the pool and spa is fantastic with an amazing city view! I loved the late (11am) check out which meant the kids could get more time In the pool
Comentario verificado

4/10 Aceptable

My stay wasn't enjoyable, first off was the check in using the phone etc which was a pain. Rather talk one on one rather than on the phone to check in, incase we have any questions. The Condition of the room is alright, dirty here and there in the apartment. Towards the end of the night, before sleeping there was a room above us who had a party. This went on till 5 in the morning, which made our stay unpleasant. Smoking above us aswell in the balcony and spilling drinks. This is not okay
Comentario verificado

6/10 Bueno

Liked how it was very central and handy to have the Supermarket just below. Didnt like that all the hotel carparks had been taken, had no knowledge we had to pre book them, surrounding carparks were all full so had to park at Crown. Also didnt like that the room looked nothing like the picture online, was abit of a let down, we had 5 guests and there was no extra bedding, luckily our teenager decided to sleep on the couch!
Comentario verificado

6/10 Bueno

Way too pricey for the level of cleanliness and lack of facilities. Indoor pool was cold and the spa and sauna were out of order
Comentario verificado

6/10 Bueno

Good location. Attention to detail for cleanliness is needed.
Comentario verificado

10/10 Excepcional

It was close to event I was attending which made my night extra special for new year’s eve thank you so much for providing a great apartment
Comentario verificado

10/10 Excepcional

Great location. Near to Southbank restaurants and shops.
Comentario verificado

4/10 Aceptable

Check in was through a machine and we could not get extra room keys. As we had booked a 2 bedroom apt and there were 4 of us, this was so inconvenient. To get extra keys we were told over the phone, we had to find another hotel, down the road somewhere, to see if there was a chance they might have an extra key. We did not bother, and were left out of the room for the night, as our friends did not wake up to let us in, as they had the only key. We had to find another place to sleep, luckily a friend of mine lives in the city. So we wasted our money on the bed! Also there was NO INTERNET. They did not even know what service provider we should use! There was no one at the hotel so everything is done by calling someone with an accent, who probably is not even in Melbourne. They said there were internet problems just for our room, which was just ridiculous and dishonest. We had booked a room with free Internet but it had none. We had to ring up for details on logging in and they could not help. So frustrating. Also, as it is a busy residential apt building, the lifts are constantly busy, overcrowded and pushy. It was like schoolies week. The pool was full of loud teenage boys bombing each other and yelling the whole time, obviously let out for the first time ever.
Comentario verificado

10/10 Excepcional

Ease of access. Friendly assistance at check in. Good pool.
Comentario verificado

8/10 Muy bueno

Nice stay

It’s okay although not what we expected
Comentario verificado

6/10 Bueno

Cons: no bedside lamps in any of the bedrooms : Communication very poor- I had house the washing machine for cheer uniforms that where needed for the next day. Error kept coming up , couldn't get the door open to retrieve my clothing and the floor was flooding , there was water everywhere. I made my way to the reception to inform them that I had massive wterflow flood happening and could they send someone up, answer no they didn't have anyone they could send up. I then asked for heaps of towels so I could try and start mopping up the water, the water was making its way to the carpet. No they said I would have to walk to another building down the street to get towels. This was totally unacceptable as I had young children in the apartment and did not feel comfortable leaving them. (this was happening after 10:00pm at night) He said ok I will get you some towels. 30 mins later no towels, floor flooded and I still can't get the washing machine door open, went back down to reception only to be told to call a number. Called the number and surprise, surprise was told to contact reception. Jus going around in circles. Disgusting poor customer service. No shower in the morning as I had no dry towel due to everyone used to try and mop up bathroom floor. Eventually go the washing machine door open with sopping wet clothes. Pros: walking distance to Melb Convention centre : Woolworths : comfortable bed :great pool on the 52nd floor