30 Sangarraja Mawatha, Kandy Lake Front, Kandy, 20000
What's nearby
Kandy Lake - 1 min walk - 0.2 km
Temple of the Tooth - 17 min walk - 1.4 km
Udawatta Kele Sanctuary - 19 min walk - 1.6 km
Royal Palace of Kandy - 20 min walk - 1.7 km
Kandy General Hospital - 3 min drive - 2.0 km
Getting around
Bandaranaike Intl. Airport (CMB) - 165 min drive
Kandy Railway Station - 19 min walk
Airport shuttle (surcharge)
Restaurants
Cafe 1886 By Salgado Bakers - 16 min walk
Hideout Lounge - 6 min walk
The Empire Café - 15 min walk
Soul Food - 14 min walk
Burger King - 13 min walk
About this property
Hotel Suisse
Adjacent to a golf course, Hotel Suisse is a great choice for a stay in Kandy. Guests indulge in massages, then grab a bite to eat at the restaurant. Other features of this Colonial hotel include an outdoor pool, a bar/lounge, and a children's pool.
Languages
English
At a glance
Hotel size
90 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured onsite self parking
Free secured onsite valet parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours)*
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Barbecue grills
Room service (limited hours)
Snack bar/deli
Traveling with children
Children's pool
Playground
What to do
Pool table
Bicycle rentals nearby
Ecotours nearby
Golf lessons nearby
Working away
Business center
3 meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Bicycle rentals
Facilities
Safe-deposit box at front desk
Garden
Terrace
Adjacent to a golf course
An outdoor pool
Banquet hall
Colonial architecture
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Well-lit path to entrance
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 8.00 for adults and USD 4 for children
Airport shuttle service is offered for an extra charge of USD 75 per room (one-way)
Children & extra beds
Airport shuttle service for children costs USD 75
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 7:00 PM
Policies
This property accepts credit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Suisse Hotel Kandy
Suisse Kandy
Hotel Suisse Kandy
Hotel Suisse Hotel
Hotel Suisse Kandy
Hotel Suisse Hotel Kandy
Frequently asked questions
Does Hotel Suisse offer free cancellation for a full refund?
Yes, Hotel Suisse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Suisse?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Hotel Suisse?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Suisse?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Hotel Suisse?
Yes, an airport shuttle is available. The charge is USD 75 per room one-way.
What are the check-in and check-out times at Hotel Suisse?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Hotel Suisse and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Hotel Suisse?
Yes, there's an onsite restaurant.
What's the area around Hotel Suisse like?
Hotel Suisse is a short 1-minute walk from Kandy Lake and 11 minutes' walk from Wales Park.
Hotel Suisse Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.8/10
Staff & service
8.0/10
Amenities
7.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
2/10 Poor
Sep 6, 2024
When we arrived the hotel was closed. We were given no notice. We were concerned as we had already paid for the hotel. A security guard directed us their sister hotel who honoured our booking which was great but not the experience we expected. I would say the pictures must have also been misleading given it was closed for renovation. The sister hotel was in a great location but very old and rooms not great. Would have preferred to be told and have booked elsewhere.
Phillipa
Phillipa, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Apr 6, 2024
We had a lovely time at Suisse hotel and the staff are fabulous and very welcoming. It was a memorable stay
Shiranthi
Shiranthi, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 17, 2024
Colonial architecture and grandeur,
Friendly staff,
Diwin
Diwin, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 7, 2023
Great location for walking. Great Lake nearby. Excellent staff
Doug
Doug, 2-night family trip
Verified Expedia guest review
2/10 Poor
Jan 13, 2022
Think twice when booking this hotel
I understand this is a very old hotel but need to keep up to the standards. When i checked in, there was only one towel in the bathroom and few hours later i managed to get two additional towles. The food was good.
Frank
Frank, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Feb 29, 2020
Mr tyrone restaurant and front office staff very very helpful as was cleaning room boy:
david
david, 3-night trip
Verified Hoteles.com guest review
2/10 Poor
Feb 10, 2020
Staff was friendly
But we have red bugs in bed
It s very bad
Ahmadreza
Ahmadreza, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 20, 2020
The hotel is perfect, the most quiet hotel in Kandy, with a ten minute walk to the city centre. Food excellent, staff lovely
We stay here every year
Verified traveler
2-night romance trip
Verified Expedia guest review
6/10 Good
Jan 19, 2020
Booked on Wotif.com.
Catered for my family. FREE welcoming drink was nice in the hot weather. Waited for our extra bed to be put in the room as they mustn't have received my message, but I'd only sent it about an hour prior to our arrival. Bags were carried to our spacious, clean room with a balcony & city view. Bathroom was spacious, clean, had enough good quality towels for all of us with good hot running water for all of us. My only issue was upon checkout they handed me a bill for room payment even though I'd paid online with wotif.com like i have in 50 countries. After we showed them our booking in conjunction with bank withdrawal & they made a few phone calls to the company it was sorted. Well they said they'd call if any issues. We did have our driver (we've had for 5days) with us communicating so I'm sure that helped.
Verified traveler
1-night family trip
Verified Wotif guest review
6/10 Good
Nov 26, 2019
Old colonial style
Old colonial building, badly in need of maintenance. Breakfast is excellent. Excellent place for history buffs
GEORGE
GEORGE, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Nov 17, 2019
We just finished a two week holiday in Sri Lanka and this was one of our least favorite hotels. Breakfast was not good - the rooms and bathrooms are very dated and could use an upgrade. Staff are friendly.
Mark
Mark, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 22, 2019
It’s a beautiful colonial building and it’s well situated, it requires some major renovation in the way the Galle Gace hotel has been renovated to make it more appealing
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 12, 2019
Good looking & spacious rooms & friendly staff ,
Sara
Sara, 4-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 31, 2019
KIshani
KIshani, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 18, 2019
Lovely historic hotel. Nice pool area. The breakfast rom was lovely and they served a very good breakfast. The internet was really slow.
We had a lovely lake view from our room.
Rod
Rod, 2-night romance trip
Verified Expedia guest review
4/10 Fair
Aug 18, 2019
Disappointing Experience
Poor management skills and lack of knowledge and skill of staff accounted for poor service levels. The choices and service levels at meal times (buffets) , overall maintenance of the property and cleanliness were poor .
CHAMATH
CHAMATH, 3-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 12, 2019
Amazing, great service, good location. Would stay again if I went back.
Verified traveler
2-night trip
Verified Orbitz guest review
6/10 Good
Aug 3, 2019
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Jun 24, 2019
The customer service of the front office and housekeeping manager provided very good service. The front office served strawberry guavas juice to my friends who are not staying in the same hotel for free. That’s really impressed me. Although the hotel facilities are not up to our expectations but the Housekeeping Manager was very polite to response to our feedback and action on it asap. We were given a upgraded service to suite room at level 3 from level 1 due to the mosquitoes issue. He even feedback to the management on the changes we suggested and they are looking into it to change for better facilities. Hope next trip when I stayed there again the facilities will be better. The vegetarian spring rolls and vegetarian cutlets are yummy. Myself and my Son love to drink the strawberry guavas juice in the hotel restaurant.
Verified traveler
5-night family trip
Verified Expedia guest review
10/10 Exceptional
May 4, 2019
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Apr 16, 2019
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 13, 2019
MIchael
MIchael, 2-night romance trip
Verified Hoteles.com guest review
10/10 Exceptional
Apr 6, 2019
This hotel has lots of old English charm. Beautifully appointed with timber floors and solid timber door frames and doors. Amazing old ballroom with gallery around the upper level. It is hoped the property is preserved for many years to come. The corridors and common rooms were strongly scented with cloves. The flowers were changed regularly and the displays were fantastic. Looking over the lake it was a short walk to the temple of the sacred tooth. Also a short tuc tuc ride to town centre.
Verified traveler
3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Apr 5, 2019
Good location. Big room. Big comfortable bed. Fantastic big swimming pool. Friendly staff. Great breakfast
Verified traveler
3-night romance trip
Verified Expedia guest review
8/10 Very Good
Apr 4, 2019
Atmospheric hotel
A beautiful old colonial era hotel that was very atmospheric. Lovely grounds and excellent large swimming pool. We liked the long old corridors, nice bar and outdoor areas.
The hotel is situated on the south of the lake a short tuk tuk ride or 15 -20 mins walk to town attractions. The road in front of the hotel is very busy so you need to take care !
Service was good. Breakfast buffet was ok .
Overall a really nice historic place to stay in Kandy