10/10 Excepcional
8 de jul de 2025
I booked this stay for my mom, and unfortunately, her check-in experience was frustrating. When she arrived, the front desk told her there was no room available and asked if she had been in contact with the host — which she hadn’t, since I had made the booking. She had to call me, and only after some time did the staff realize they had missed an email from the host with all the check-in details, sent a month prior.
That said, once she got into the room, everything went smoothly. The room was clean, had a lovely view, and the location was very convenient — close to shops, restaurants, and with easy access to public transportation. It ended up being a pleasant stay overall, but the check-in process definitely could’ve been handled better.
Jordana
Jordana, viaje de 2 noches
Comentario de huésped verificado de Expedia
