2/10 Poor
Mar 4, 2020
While I know I came before official check in time, no rooms were ready. There was no one at check in so I had to look for someone. They said I could wait in their sitting room for a few hours until a room was ready. I asked where their restaurant was so I could get breakfast as it was about 1030 am and they said they weren't opening the restaurant that day...
Taking it as a sign of things to come, I just left and booked a room at Galle Face Hotel instead.
Verified traveler
1-night trip