The Surfjack Hotel & Swim Club

Muy lindo

Es un Hotel increible, su personal de recepción y valet parking fueron muy amables, cuentan con muchas amenidades y te hacen sentir bienvenido. Las habitaciones estan increibles, muy espaciosas, bien decoradas, iluminadas, limpias. Teniamos que hacer check in a las 12pm pero nuestro vuelo salia a las 10 pm y nos ayudaron mucho a poder seguir disfrutando de la isla sin preocuparnos por el equipaje o el coche y te ofrecen habitación de huespedes para poderte refrescar antes de irte. Sin duda regresaria a este hotel nuevamente. Gracias Krystal por tu amabilidad!!

Tienen un servicio al cliente excelente ya que reporte un problema con el ventilador de la habitación y me cambiaron a una suite bellísima sin costó alguno y el personal es muy atento y amables del lado del cliente.

Check in was quick, location is good to get to the main touristy areas. I think either a small child or animal who stayed in the room before us urinated on the rug as it smelled distinctly of urine for the first day or so. The rug is made out of natural fibers and was mostly under the bed so I can see how that would be hard to change out. At first, I thought the smell was the "Surfjack scent" they talked about, which you can buy if you liked. I wondered why someone would spray their rooms with a urine scent but I realized the lobby area smells different. The smell went way by the second day. There is an amenities fee which I knew about beforehand and it included some snacks but the snacks are not refilled during your stay so it's only a one time thing while other things included, like wifi, newspapers, towels can be exchanged daily. There is reef safe sunscreen by the pool which is a nice touch. The pool is clean and well maintained. I was able to use the meal credit at Mahaina and Sons for dinner and thought the food was good. Check out was quick as well. Valet parking with in and out privileges is $35 a day. We used street parking instead but can be sometimes hard to find a spot. One day, we parked a 23 mins walk away. Overall, I enjoyed my stay.

Great location. Cute rooms and bathroom. Great restaurant on site. Nice to have towels, chairs and bikes for use. Would definitely come back.