Does Vienna Prestige Apartments - Graben, by Welcome2Vienna offer free cancellation for a full refund?

Yes, Vienna Prestige Apartments - Graben, by Welcome2Vienna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Vienna Prestige Apartments - Graben, by Welcome2Vienna?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Vienna Prestige Apartments - Graben, by Welcome2Vienna?

Sorry, there's no onsite parking at Vienna Prestige Apartments - Graben, by Welcome2Vienna.

What are the check-in and check-out times at Vienna Prestige Apartments - Graben, by Welcome2Vienna?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.

Does Vienna Prestige Apartments - Graben, by Welcome2Vienna have a kitchen or kitchenette?

Yes, there is a kitchen which also includes an espresso maker, a toaster, and cookware.

What's the area around Vienna Prestige Apartments - Graben, by Welcome2Vienna like?

Vienna Prestige Apartments - Graben, by Welcome2Vienna is in Innere Stadt, a short 4-minute walk from Stephansplatz U-Bahn and 10 minutes' walk from Vienna State Opera.

Vienna Prestige Apartments - Graben, by Welcome2Vienna, Vienna: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Apr 18, 2016

Great Place to Stay in Vienna

The apartment was in great condition and included a washer/dryer for personal use. The shower was incredible. The location could not have been better located for roaming locally and also close to the metro. The staff was extremely friendly and helpful. As there is no lobby, checking in required ringing a doorbell, but other than that, everything went very smoothly.

6/10 Good

Nov 4, 2019

Location location location

The location is absolutely amazing ! I had arranged for the representative to meet us at 2pm, however they were no where to be seen which made me very nervous...after calling the mobile # I was told "the representative was helping other guests at another location" would have been nice to receive a phone call vs. me having to figure it out...The double bed while very comfortable is small and slightly awkward to get into. The pull out sofa is very squeaky :( The layout is weird but workable. Could definitely use sprucing up and the supplies were VERY minimal. The pictures shown must be of several apartments only some of them corresponded to ours. Also beware of the taxes I was charged $177.00 in taxes for 2 nights!!

MEGAN, 2-night trip

8/10 Very good

Oct 6, 2019

Excellent location, quiet and clean apartment. Easy to reach any historical place.

3-night trip

8/10 Very good

Oct 1, 2019

Location was perfect

Swarada, 3-night trip

8/10 Very good

Jul 18, 2019

Very convenient location

WiFi is not working.

wei, 2-night trip

8/10 Very good

Jun 27, 2019

Boa estadia

Ótima localização. Espaço bom com cozinha equipada. Muito próximo do metrô e centro de Viena. Pontos a melhorar: não tem ar condicionado, apenas dois ventiladores de chão que ajudam pouco e faz muito calor. As fotos que tem no site mostram um apartamento melhor conservado diferente da realidade. Não tivemos limpeza do apartamento nos dias que ficamos hospedados

Erica, 4-night trip

10/10 Exceptional

Jun 8, 2019

ロケーションがよく、施設も思った通りのものだった。

2-night trip

10/10 Exceptional

Apr 27, 2019

素晴らしいロケーション、ゆったりとした部屋。最高でした。あのような場所で、泊まれるなんて信じられません。今度、行く時も泊まりたいです。Great location, spacious room. It was the best. I can not believe that I can stay at such a place. I want to stay next time I go.

masaru.t, 2-night trip

6/10 Good

Apr 22, 2019

Okay stay

Didn't look like the pictures at all. In pretty poor shape. Could really use some updating. Weird layout. No door to shower. In a very good location though.

Debra, 2-night trip

8/10 Very good

Apr 16, 2019

Die Lage mitten in der Stadt ist hervorragend. Die Fenster unseres Appartements gingen zu zwei Lichthöfen. Mit Aussicht war also nichts. Dafür war es andererseits sehr ruhig. Die Ausstattung ist in Ordnung. Essen Kochen hat funktioniert. Ein Supermarkt ist in der Nähe; Restaurants und Cafes sowieso.

Sebastian, 5-night trip

10/10 Exceptional

Apr 9, 2019

Excellente situation géographique au coeur de ville historique avec plein de commerces (et jolies boutiques ) et d ' animation. Appartement très agréable mais matériel de cuisine à rafraîchir comme la poêle, les couteaux même sans faire de grande cuisine. Accueil et disponibilité du personnel très agréable. Je reviendrai avec plaisir.

3-night trip

10/10 Exceptional

Mar 8, 2019

6/10 Good

Jan 16, 2019

Best for basic needs travelers.

Perhaps our negative review is due to our expectations of the property, but this is not a hotel. This is an apartment. We have stayed in other properties with apartment in the name, and they still operate like a hotel with a reception desk, common areas, and staff. We expected this to be similar. Instead, when we arrived and found ourselves at a loss where to check-in or even enter, we called the phone number for our reservation, and it was explained to us that we would be met with keys. He arrived about 15 minutes later, showed us the apartment and its features, answered our questions, and then let us get on with our day. As for the space itself, it's a bit awkward. The bedroom is tiny, and the bed must be pushed against one wall. This forces one person to either climb over the other to exit, or scoot down to the foot of the bed. The living room furniture is not terribly comfortable - the couch was very hard, and the chairs at the table were also uncomfortable. There is a small step from the kitchen to the foyer/washroom area, so when not paying attention, it's easy to trip. The only basic toiletry provided are a small bottle of shampoo (which was not replaced when empty) and small bars of soap. We found some condiments in the refridgerator, but were unsure how long they had been there. There was a washing maching, but no detergent - we had to buy it and then left it there. The area can't be beat, but this was not our style.

4-night trip

8/10 Very good

Jan 9, 2019

很好的住宿

舒服地理位置非常好

Morison, 1-night trip

8/10 Very good

Oct 28, 2018

Plus: - This is a phenomenal location, first and foremost - it literally could not be better. - Close to public transportation, but right on the walking street, so no real need. - The high ceilings make a small space feel less closed. - The bathroom was modern and nice. - There were good basic amenities in the apartment, and nice bedding and towels. Minus: - There was hair in the bathroom. - The lid on the bathroom garbage was broken and fell off with a loud clang when opened. - I did not realize when I booked for our family of four that the two "extra" guests literally doubled the price, making it extremely expensive, considering my children had to sleep on a couch.

2-night trip

10/10 Exceptional

Oct 13, 2018

Great location, nice apartment for a couple.

La localización es perfecta, en medio de todo. El apartamento muy cómodo, la atención en la entrega de llaves de primera. Sin duda muy bueno, lo mejor la localización.

Cristian, 2-night trip

6/10 Good

Oct 1, 2018

Pros: Location is perfect, just steps from Stephensplatz and the subway. Apt was very clean. Cons: double bed in a loft (yes, up very steep stairs/ladder), washer but no dryer, horrible mattress, no towel bars. Summary: from reading the cons, it sounds bad, but the location is so outstanding that I give it a neutral review.

Andy, 3-night trip

6/10 Good

Sep 7, 2018

You could not ask for a better location in the center of Vienna, walking distance to St. Stephen's Cathedral and the Hofburg, aswell as public transit and hop on hop off bus location. The people we dealt with during check in were extremely nice and helpful. The only issues we really had were that the apartment itself wasnt very clean. For a city a luxurious as Vienna we were expecting more, the furniture was pretty run down and cheap and the floors and walls need some real attention. For the price it was a decent stay. If they spent just a little more attention to detail and maintenance we would certainly stay again!

5-night trip

6/10 Good

Aug 24, 2018

Poor air conditioning plus with a loft it was a sauna.

Paula, 3-night trip

10/10 Exceptional

Aug 11, 2018

Cannot beat the location if you want to stay in old Vienna.

George, 4-night trip

8/10 Very good

Jun 3, 2018

비엔나 여행 시내숙소

아파트 입구를 혼자서 찾느라 굉장히 고생했어요 처음부터 미리 이메일로 알려주면 좋을것을 혼자 미리가서 찾아보다가 속터질뻔 했어요 미리 열쇠를 받을 사람과 연락해야 하는것도 너무 닥쳐서 알아서 당황 했고요 레지던스라 체크아웃 후 짐을 맡기질 못하는점도 개인의 여행일정에 상관 없는지 확인해보시고 일정에 맞게 이곳을 예약하면 좋겠어요 위치는 정말 최고입니다 근데 가격이 너무 비쌌어요 그래도 제가 경험해보고 싶어간거지만 이집은 여럿이 함께쓰기 좋겠어요 쓰레기를 직접 내버려야하는것은 좀 그랬어요 집안 쓰레기통에 두는거까지만 해주면좋겠어요 그 외엔 모두 너무 좋았습니다 며칠 더 지내고싶은 위치와 집이에요

Yunkyoung, 1-night trip

10/10 Exceptional

May 17, 2018

We were met at the property as promised after following the directions provided. The orientation to the apartment was thorough and very helpful. The location was perfect for our needs.

4-night trip

6/10 Good

May 17, 2018

Great Location - With Drawbacks and a Safety Issue

The apartment was in a fantastic location (possibly the most central location available in Vienna), and was very clean. However, there were some issues... 1. SAFETY ISSUE: The apartment shares a hallway with an adjacent business office. The adjacent office staff usually deadlocks the shared outer door in the evening when they leave for the day. When this happens and anyone leaves the apartment with the keys (to allow them to get back in at street level), any guests who remain in the apartment without the keys are physically locked in since there is only one set of keys provided and the shared deadlocked door cannot be opened by just using the internal door handle. This happened to us. Fortunately, we did not have an emergency as there was no alternative means of escape. 2. COMFORT ISSUE: The bedroom is very small and the bed was extremely hard. The sofa was more comfortable. 3. COMFORT ISSUE: The advertised "air conditioning" is a heating-only system. It does not have cooling capability. That said, portable floor fans were provided. In summary, if you are willing to put up with these issues, you will not find a better location in Central Vienna.

Gary, 3-night trip

6/10 Good

Apr 14, 2018

Just location

Very good location to enjoy the attractions of Vienna. You can cook or wash clothes in this apartment. Bed is combined by two mattresses and thus, not so comfortable. You can pay some money to check in earlier or check out late or drop baggage in the apartment. Finally, the electric power was tripped off at night. We took shower and packaged baggage in the dark.

10/10 Exceptional

Mar 10, 2018

Fantastic!

A wonderful apartment in the middle of the CBD. Beautiful sights literally steps away from the enterance to building. Well equipped kitchen. Comfortable bed. The washing machine was very welcome after travelling for weeks.

Kylie, 3-night trip

Vienna Prestige Apartments - Graben, by Welcome2Vienna

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