We were very satisfied with the cleanliness and comfort of the hotel. The staff quality was also very good and professional. Unfortunately, since we woke up late during our stay, we never managed to attend breakfast. However, if we come back to this area again, we would definitely consider staying here.
That being said, we were very disappointed with the Similan Islands tour sold by the hotel.
The boat was extremely uncomfortable. During a breakfast stop, our group was combined with a Russian tourist group. There were two guides — one Russian and one local. Due to the heavy accent, it was already difficult to understand English. The Russian guide spoke almost entirely in Russian for extended periods of time. The French tourists and we, as Turkish guests, could not understand anything.
The Russian guide spoke for several minutes in Russian and gave very limited space for the other guide to provide explanations in English. Even when the second guide spoke, it lasted no more than a few seconds. As non-Russian guests, we felt excluded from the experience and left without proper information about the places we were visiting.
This created a clear imbalance in communication and made us feel that some guests were prioritized over others. Despite expressing our concerns during the tour, no meaningful adjustment was made, which was very disappointing.
Additionally, the food was served in plastic containers and looked quite unhealthy. We were hungry from 5:30 AM until 5:00 PM. Especiall