Located near La Arena Beach, Hotel Palacio Muñatones offers a relaxing retreat with daily manager's receptions and a tranquil garden. Enjoy mini golf, unwind on the sunny terrace or browse through newspapers while staying connected with free in-room WiFi.
At Hotel Palacio Muñatones, you'll be within a 10-minute drive of Port of Bilbao and La Arena Beach. After visiting the health club for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this Art Deco hotel include a terrace and a garden.
At a glance
DONE
Hotel size
13 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in from 1:00 PM - 11:30 AM and 8:00 AM - 10:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free secured, uncovered onsite self parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
DONE
Offsite
Area shuttle*
Beach shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Free daily reception
Room service (limited hours)
Traveling with children
Children stay free (see details)
Mini golf
Playground
What to do
Beach shuttle (surcharge)
Mini golf
Hiking/biking trails nearby
Mountain biking nearby
Windsurfing nearby
Ziplining nearby
Whale-watching nearby
Working away
Business center
Computer station
Coworking spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Beach shuttle (surcharge)
Facilities
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Health club
Arcade/game room
Reception hall
Outdoor furniture
Art Deco architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Area rugs in public areas
Area rugs in room
Smooth flooring in public areas
Hardwood flooring in room
Room amenities
Be entertained
32-inch flat-screen TV
Premium digital channels
Home comfort
Heating
Portable fan
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
What to enjoy
Individually furnished and decorated
Separate dining area
Separate sitting area
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Mobile key entry
Local maps
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 9 for adults and EUR 5.00 for children
Area shuttle and beach shuttle service is offered for an extra charge
Renovations and closures
The property will be renovating from September 1 2025 to April 30 2026 (completion date subject to change). The following areas are affected:
Bar/lounge
Business center
Dining venue(s)
Elevator
Exterior
Front desk
Guestrooms
Hallway
Laundry facilities
Lobby
Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance.
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Hotel Palacio Muñatones Muskiz
Hotel Palacio Muñatones
Palacio Muñatones Muskiz
Palacio Muñatones
Hotel Palacio Muñatones Hotel
Hotel Palacio Muñatones Muskiz
Hotel Palacio Muñatones Hotel Muskiz
Frequently asked questions
Does Hotel Palacio Muñatones offer free cancellation for a full refund?
Yes, Hotel Palacio Muñatones does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Palacio Muñatones?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Palacio Muñatones?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Palacio Muñatones?
Check-in start time: 1:00 PM; Check-in end time: 11:30 AM. Check-out time is noon.
Is there an onsite casino at Hotel Palacio Muñatones?
No, this hotel doesn't have a casino, but Gran Casino Bilbao (21-min drive) is nearby.
What is there to do at Hotel Palacio Muñatones and nearby?
Have fun with nearby activities like fishing, hiking, and mountain biking. Additional recreation nearby includes hunting. Enjoy amenities like a health club, an arcade, and a garden.
Are there restaurants at or near Hotel Palacio Muñatones?
Yes, there's an onsite restaurant.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hotel Palacio Muñatones Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
7.0
Location
9.4
Staff & service
9.4
Property conditions & facilities
Popular mentions
Service staff
Location
Ferry
Building
Breakfast
Room
Reviews
Verified
8/10 Very good
Jul 31, 2024
Perfect stay, lovely hosts! Unfortunately it was quite noisy, apart from that it was perfect.
sophie
sophie, 1-night trip
Verified
8/10 Very good
Oct 23, 2023
Nice hotel in good location for ferry port.
Good location if catching the ferry for Bilbao with a lovely beach and restaurants 5 minutes drive away.
Hotel was very comfortable and nicely decorated. Continental breakfast was good and varied. Refinery is a bit of an eyesore during the day but as it was a quick stopover it didn't worry us and at night it looked quite nice all lit up.
Andrew
Andrew, 1-night trip
Verified
8/10 Very good
Apr 16, 2024
Industrial landscape but convenient
Like many other reviews, this hotel is in a great location for a one night stay before the ferry. But, the oil refinery outside the window isn’t great!!
Roy
Roy, 1-night trip
Verified
6/10 Good
Sep 13, 2023
Nice hotel, bad location
Lovely, clean, ambient hotel with a friendly service, but right next to a noisy and smelly factory plant right out of the window
Alexandra
Alexandra, 1-night trip
Verified
6/10 Good
May 9, 2025
Nice hotel but not a great location
It’s a modern hotel with nice style and nice decor. It has very safe gated car park which was great for my motorbike. Breakfast was a nice simple buffet. It is used a lot for overnight stays before catching the ferry. There are no restaurants or shops nearby. The downside is the location which overlooks a smelly refinery that makes the whole area unpleasant. I stayed 2 nights and while it’s a nice Hotel internally I doubt I’ll stay there again
Eamonn
Eamonn, 2-night trip
Verified
8/10 Very good
Sep 3, 2024
The hotel is OK for a one night stay in order to take the ferry next day. The hotel was clean and the room was comfortable enough. Unfortunately it is right next to an oil refinery which polutes the atmosphere. On a very warm night we were unable to leave the window open because of this.
Margaret
Margaret, 1-night trip
Verified
8/10 Very good
Oct 14, 2023
Overall very good although view from bedroom window of vast industrial complex not great
Antony
Antony, 1-night trip
Verified
10/10 Exceptional
May 7, 2024
Lovely hotel
Lovely family run hotel, sensitively restored to a high standard in a small residential area just outside Muskiz. Friendly and helpful staff. Rooms are beautifully furnished.
Although it is advertised as having a restaurant, it does not serve evening meals and we were directed to the local town which was very run down and although there were a few bars open, none served food and the restaurants we found were all closed.
The factory referred to in other posts is in fact a massive oil refinery supplying 11,000 l oil daily and is a massive blot on the landscape. Though we could not see it from our room, nor does it produce any significant noise or fumes, it is hard to ignore.
Verified traveler
1-night trip
Verified
4/10 Fair
Jun 22, 2025
This was a one night stay before catching the ferry home. Our original hotel cancelled our reservation ( no reason given) and this one was arranged by hotels.com as an alternative. Having read the reviews I wasn’t really looking forward to the last night of our holiday and I was proved right. Check in was difficult as the manager struggled with the booking system. We weren’t shown to the room which was very basic with no air conditioning. The parking area had been taken over by a fun fair and although we did find an alternative it was stressful. One good thing was the beer garden which was a shady place to sit.
I would think carefully about booking this hotel and Hotels.com need to assess whether to keep recommending it on their site especially for the price charged.
Sarah
Sarah, 1-night trip
Verified
10/10 Exceptional
Oct 13, 2023
Nice place
daniel
daniel, 1-night trip
Verified
8/10 Very good
Jul 5, 2023
Good overnight stop
Excellent location for Bilbao Ferry Port, interesting building, Good Breafkast everyone very helpful.
Positioning of hotel next to Oil Refinery not so good with a constant hum from the machinery.
Good overnight stop.
S R
S R, 1-night trip
Verified
8/10 Very good
Jul 9, 2016
location
great hotel, but location overlooking the largest chemical site I have seen, pleasant view from front, and our room
John
Verified
8/10 Very good
Sep 24, 2023
Beautiful place and friendly staff, but they knew little english so we had to speak in broken languages
Darlene
Darlene, 1-night trip
Verified
6/10 Good
Jun 1, 2024
Good
Good, except the mattress.
christopher
christopher, 1-night trip
Verified
10/10 Exceptional
Oct 24, 2024
Fantástico!
Alojamiento muy cómodo, limpio y con gran acogida por sus dueños.
Verified traveler
1-night trip
Verified
6/10 Good
Sep 19, 2024
La struttura è vicinissima ad una mega raffineria, rumorosa e puzzolente. I gestori sono molto carini e premurosi, purtroppo la notte é stata disturbata da vicini maleducati che ci hanno svegliato nel cuore della notte con TV a tutto volume e chiacchiericcio sguaiato.
Massimo
Massimo, 1-night trip
Verified
10/10 Exceptional
Jul 2, 2024
Excelente
El hotel es muy acogedor y el personal es encantador y estaba todo impoluto. Muy bun desayuno y buena localización ya que está a 15 minutos de Bilbao.
Nerea
Nerea, 1-night trip
Verified
10/10 Exceptional
May 19, 2024
Hotel muy acogedor, el personal super amable y atento, la habitación muy limpia, baño limpio y grande, la ducha impecable y muy buenas vistas.
La zona de playa que hay próxima también es un paraje exclusivo y espectacular.
¡¡¡Volveremos!!!
Raul
Raul, 1-night trip
Verified
10/10 Exceptional
Dec 9, 2023
Lugar para repetir.
Magnífico lugar con una pareja encantadora, profesional y muy servicial. Cuesta encontrar hoy en día lugares y gente así.
Muchas gracias por todo.
Luis
Luis, 1-night trip
Verified
10/10 Exceptional
May 14, 2022
Very good, excellent staff and service. The room was very comfortable and clean. Comfy bed. Wouldn’t hesitate to stay again and recommend.
Margaret
Margaret, 1-night trip
Verified
10/10 Exceptional
Oct 13, 2021
Fabuloso
El sitio fabuloso. La atención muy buena .estuvimos en las habitaciones tipo cabaña, al principio nos chocó , pero luego resultó ser muy bueno. La única pega que le pondría es que el baño no tiene puerta, pero por lo demás todo muy bien
Tamara
Tamara, 3-night trip
Verified
8/10 Very good
Oct 13, 2021
Lovely cabin room
We had one of the outside cabin rooms which was lovely - nicely decorated & very clean.
The hotel is well located for access to the port & the town, but still quiet. The downside of this location is the oil refinery right next door but as the cabins face in to the garden area it’s not a problem. In fact it’s quite spectacular at night when it’s all lit.
Michael
Michael, 1-night trip
Verified
8/10 Very good
Oct 9, 2021
Convenient for the Bilbao ferry terminal
The hotel is convenient for sailing from Bilbao ferry terminal, but is next to an industrial suburb, so the outlook is not great. Hotel is friendly and adequately appointed. The staff speak no English but somehow communication is achieved. The breakfast was fine, the dinner very simple with a choice of only two main dishes, but adequate and reasonably priced.
Graham
Graham, 1-night trip
Verified
10/10 Exceptional
Sep 18, 2021
Great couple and in the hotel beautifully finished tasteful modern right on the coast ideal. Off on your way to the ferry
Ian
Ian, 1-night trip
Verified
8/10 Very good
Jul 30, 2021
Nice stay
Nice hotel, room rather small but very clean, spacious and beautiful bathroom, tasty breakfast, quick WIFI - everything was fine!