Positive: recommedation to take lift up, walk thru the wine yards/Forrest & take lift down to Ruedesheim & take boat back made for a lovely day out, breakfast was tasty & loads of variety, bed was comfortable, bathroom very clean, great view from our balcony, gentlemen at the front desk was very friendly & helpful & thanks for his recommedation we wouldn't have had such a great day, fast/easy Internet. Negatives: lady at the front desk & a couple of the restaurant staff were a bit short of patience, dinner I ordered wasn't available, pillows not comfortable but at least the ones in the closet were usable. Free parking, free internet, free breakfast made for a wonderful stay, even dogs are allowed. Located in quiet part of town but different means of travel allow one quick access to Ruedesheim where all the action was. Outside of hotel was beautiful, choice of indoor or outdoor dining, good atmosphere and a great view of the Rhein. We enjoyed our stay & would recommend it to others.