Perched near Santa Lucia Hill, Casona Bustamante offers a tranquil escape with a rooftop terrace and free in-room WiFi. Guests can take advantage of concierge services, luggage storage, and tour/ticket assistance to plan their stay.
Arturo Lopez Perez Foundation - 15 min walk - 1.3 km
Getting around
Santiago Intl. Airport (SCL) - 21 min drive
Parque Almagro Station - 4 min drive
Matta Station - 4 min drive
Hospitales Station - 5 min drive
Bustamante Park Station - 4 min walk
Baquedano Station - 6 min walk
Catholic University Station - 10 min walk
Airport shuttle (surcharge)
Restaurants
La Terraza - 4 min walk
Original Green Roasters - 2 min walk
Sushi Face - 4 min walk
Restaurant Japón - 3 min walk
Hong Kong - 3 min walk
About this property
Casona Bustamante
Casona Bustamante features a rooftop terrace and puts you within a 15-minute walk of Santa Lucia Hill. You'll have free perks like WiFi and wired internet. Also, Costanera Center and Clinica Santa Maria are just a 5-minute drive away. The property is just a short walk to public transportation: Bustamante Park Station is 4 minutes and Baquedano Station is 6 minutes.
At a glance
DONE
Hotel size
12 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Transfers
Airport shuttle (available 24 hours)*
Property amenities
Food and drink
To-go breakfast (surcharge) each morning 8:00 AM–10:00 AM
Services
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Rooftop terrace
Room amenities
Be entertained
LED television
Cable TV channels
Sleep well
Bed sheets provided
Freshen up
Hair dryer
Towels
Stay connected
Free WiFi and wired internet
Fees & policies
Refundable deposits
Breakage deposit: USD 50 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
Optional extras
To-go breakfast is offered for an extra charge of approximately USD 1 per person
Airport shuttle service is offered for an extra charge of USD 70 per person (roundtrip)
Policies
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Hotel Boutique Tremo Bustamante Santiago
Hotel Boutique Tremo Bustamante
Boutique Tremo Bustamante Santiago
Boutique Tremo Bustamante
Hotel Boutique Tremo Bustamante Santiago
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Santiago Hotel Boutique Tremo Bustamante Hotel
Hotel Hotel Boutique Tremo Bustamante
Hotel Boutique Tremo Bustamante Santiago
Boutique Tremo Bustamante Santiago
Boutique Tremo Bustamante
Hotel Hotel Boutique Tremo Bustamante Santiago
Santiago Hotel Boutique Tremo Bustamante Hotel
Hotel Hotel Boutique Tremo Bustamante
Tremo Bustamante Santiago
Hotel Boutique Tremo Bustamante Santiago
Boutique Tremo Bustamante Santiago
Boutique Tremo Bustamante
Hotel Hotel Boutique Tremo Bustamante Santiago
Santiago Hotel Boutique Tremo Bustamante Hotel
Hotel Hotel Boutique Tremo Bustamante
Tremo Bustamante Santiago
Casona Bustamante Hotel
Casona Bustamante Santiago
Hotel Boutique Tremo Bustamante
Casona Bustamante Hotel Santiago
Frequently asked questions
Does Casona Bustamante offer free cancellation for a full refund?
Yes, Casona Bustamante does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Casona Bustamante?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Casona Bustamante?
Sorry, there's no onsite parking at Casona Bustamante.
Is airport shuttle service offered by Casona Bustamante?
Yes, an airport shuttle is available. The charge is USD 70 per person roundtrip.
What are the check-in and check-out times at Casona Bustamante?
Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Check-out time is noon.
What is there to do at Casona Bustamante and nearby?
Recommended spots to visit include Santa Lucia Hill (13-min walk) and Clinica Santa Maria (0.8 mi), along with Plaza de Armas (1.4 mi) and Palacio de la Moneda (1.5 mi).
What's the area around Casona Bustamante like?
Casona Bustamante is a short 4-minute walk from Bustamante Park Station and 11 minutes' walk from Patio Bellavista.
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Reviews
Casona Bustamante Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
8.2
Location
7.2
Staff & service
6.4
Property conditions & facilities
Reviews
Verified
6/10 Good
Jan 29, 2026
Para el precio estaba bien.
Yonathan
Yonathan, 1-night trip
Verified
8/10 Very good
Oct 31, 2025
O hotel é simples, mas nao
FRANCIELE C
FRANCIELE C, 11-night trip
Verified
2/10 Poor
Jun 28, 2025
Péssimo, agua gelada no inveno, pessoas da recepção totalmente despreparadas, cafe da manha não foi entregue, limpeza terrível nos deram toalhas sujas atendimento pessimo
Igor
Igor, 6-night trip
Verified
10/10 Exceptional
Mar 5, 2020
Perfecto
Excelente lugar a pasos del patio bellavista
Marcela
Marcela, 2-night trip
Verified
10/10 Exceptional
Jul 29, 2019
Lindo
Lindo lugar , rico desayuno , La gente que atiende un 7. Solo que la aplicación donde solicite la reserva me confirmo que estaba ok pero no habían habitaciones. Pero ellos muy amables nos dirigieron a otro hotel.
Rommina
Rommina, 1-night trip
Verified
8/10 Very good
Apr 25, 2019
Lovely hotel
Lovely hotel. The staff were really nice. The room was small, but comfortable. The only problem I had was that my room was next to the laundry, so I could hear the washing machine going all day. Nice included breakfast and good wi-fi.
Bianca
Bianca, 4-night trip
Verified
8/10 Very good
Apr 11, 2019
Buena ubicación
El hotel está bien ubicado. Buen servicio. Difícil acceso al desayuno lo sirven en la terraza y sólo se accede por escaleras
Paula Ester
Paula Ester, 1-night trip
Verified
8/10 Very good
Mar 24, 2019
Nice staff, clean and functional boutique hotel. Wear and tear shows a bit and beds could be upgraded.
Verified traveler
1-night trip
Verified
6/10 Good
Dec 30, 2018
Great location. Room for improvement.
Service was generally good. Most of the counter staff were helpful and friendly. Location was great as it is near a subway station. Wifi works well. Room for improvement: some breakfast appliances like toaster was not working. The bed we had felt unstable. The toilet seat cover does not stay open when you need it to so the cover is leaning on your back as you are using the toilet. The soap for our second night stay was not replaced. Not all of the electricity outlets in the room were working.
Sean
Sean, 2-night trip
Verified
8/10 Very good
Dec 20, 2018
¡¡
muy bien ubicado y los chico@s de recepción son muy amables
Miguel A
Miguel A, 1-night trip
Verified
2/10 Poor
Dec 20, 2018
Me cambiaron de ubicación
Pésimo. Me cambiaron al Hotel Tremo de Recoleta porque hubo un problema con mi pieza y me hicieron el cobro de un impuesto que según yo ya me cobraron
Rocío
Rocío, 1-night trip
Verified
8/10 Very good
Oct 30, 2018
Escelente ubicación, cercano a lugares de interes.
En general bien, cerca de los lugares de interés en Santiago, solo que ya esta un poco viejo y el desayuno es muy sencillo.
alir
alir, 2-night trip
Verified
8/10 Very good
May 18, 2018
El personal es muy bien calificado , excelente, el lugar hermoso ,limpio.
Deanne
Deanne, 4-night trip
Verified
4/10 Fair
Apr 1, 2018
Não recomendo
É um hotel velho que foi mal reformado. Manutenção péssima, acústica ruim, toalhas e lençóis manchados e péssimo café da manhã. Só vale pela localização.
Verified traveler
Verified
8/10 Very good
Mar 28, 2018
Hotel pequeno, porém bonito e confortável
O Hotel está muito bem localizado e é muito bonito. Os quartos são pequenos porém confortáveis. O banheiro também é confortável porém pouco funcional, apesar do chuveiro ser muito bom, as cortinas plásticas ficam grudando no corpo durante o banho, e se colocamos elas para fora, imunda totalmente o banheiro. Seria muito util se o Hotel investisse em um box de vidro.
Esse foi o único inconveniente, de resto o Hotel é bem agradável e tem um terraço com uma vista incrível da cidade.
Ellen
Verified
8/10 Very good
Nov 18, 2017
Bom custo beneficio
O hotel tem excelente localização. Poderia ser mais limpo. Ficamos 9 noites e não colocavam papel higiênico todos os dias.
Verified traveler
9-night trip
Verified
6/10 Good
Nov 17, 2017
O local é bom, mas os quartos são muito pequenos, mal conseguimos colocar uma mala, então fica muito desconfortável.
sonia
sonia, 2-night trip
Verified
6/10 Good
Nov 13, 2017
Cheap place for overnight stay
We needed a place to stay overnight until our flight the next night to Punta Arenas. We were looking for some place cheaper, and a well-known travel book mentioned this place. This served fine, but I probably wouldn't stay longer than one night. The room and bathroom was small, and it was a bit run-down. The free breakfast was nothing special, but it was free. The lady who was there when we checked out spoke good English and helped us get a taxi to the airport.
R2
R2, 1-night trip
Verified
6/10 Good
Nov 10, 2017
Tivemos o inconveniente de ao chegarmos ao hotel, por problemas de infiltração, trocaram-nos de hotel, da mesma rede, o Hotel Boutique Tremo Bella Vista e este
o quarto era muito pequeno, mal cabia uma mala, café da manhã fraco, bom atendimento dos funcionários e bom local, tem um supermercado bem em frente
sonia
sonia, 1-night trip
Verified
4/10 Fair
Oct 26, 2017
Não indico
O hotel tem cheiro de mofo, o quarto é minúsculo, não tem como colocar malas, o atendeminento do recepcionista péssimo, ao ponto de não querer chamar táxi p/nos levar ao aeroporto, só o fez depois de insistirmos.
O único ponto favorável é a localização.
Angela Maria
Angela Maria, 1-night trip
Verified
4/10 Fair
Sep 29, 2017
Reservei o hotel tremo Bustamante, 2 noites para 1 pessoa, 4 noites para 3 e mais 2 noites para 2. Me informaram no check in que os qtos eram mto pequenos então não acomodaria bem minha família, sendo melhor ir para outra filial: Belas Artes. Quarto grande, box minúsculo, mal conseguia me mexer, cama quebrada. Troquei de qto. Cheiro ruim. Box mediano. Não repuseram papel higiênico, a noite, fui buscar no banheiro público do hotel. No dia seguinte, mais uma vez a camareira não repôs. Fui pedir. Resposta: não tem papel. Vou pegar em outro qto. Me disse: esse é o único. Café da manhã horrível: só pão de forma, bolo, só de pacote (pronto) seco... suco de pó. Só manteiga e geleia ruins. Leite frio. Um microondas q não esquentava. Sempre faltava prato, ou colher, ou pires e eu tinha q pedir reposicao. Enfim, total descontentamento com esse hotel. A única coisa boa era atendentes simpáticos.
Juliana
Juliana, 2-night trip
Verified
6/10 Good
Sep 28, 2017
Fomos bem atendidos. O Hotel é pitoresco e agradável. No entanto, não podemos avaliar o serviço do próprio hotel porque houve um problema de infiltração e fomos remanejados para o Apart Hotel Altura e este é o que avalio.
Angelo
Angelo, 6-night trip
Verified
10/10 Exceptional
Sep 24, 2017
Top
Melhor relação custo beneficio.
Check-in rápido.
Ambiente acolhedor
Confortável.
Recomendo ..
Edivaldo
Edivaldo, 2-night trip
Verified
4/10 Fair
Sep 20, 2017
Precisa melhorar muito!
A localização do hotel é ótima, perto do metrô e de restaurantes, mas o serviço é péssimo para o preço que pagamos. O café da manhã é ruim, a funcionária da copa é muito mal educada e atende mal as pessoas e o quarto estava com problemas na descarga. Com uma amiga nossa cometeram um erro na reserva. Não se preocupam em atender bem aos clientes.
Denise
Denise, 1-night trip
Verified
4/10 Fair
Sep 20, 2017
A localização do hotel é muito boa, próxima ao metrô, restaurantes e vias principais. O hotel tem a estrutura antiga, assim como o mobiliario. O banheiro é antigo,mas funciona bem. O café da manhã é muito simples e com horario inoportuno para quem faz os passeios (de 8h às 10h), normalmente os passeios começam às 7h. Os serviços de limpeza também precisam melhorar.