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Pacific Palace Beach Tower Hotel

3.5 star property
Beachfront hotel in Mazatlán with outdoor pool and restaurant

Choose dates to view prices

With Cerritos Beach nearby, Pacific Palace Beach Tower Hotel brings tropical vibes to life. Savor cocktails at the swim-up bar or unwind on the sun-kissed terrace. With a gym and in-room WiFi, this hotel offers relaxation and convenience.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Pool bar
  • Swim-up bar
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Cookware, dishware, and utensils
  • Private bathroom
  • Television
  • Terrace
The current price is $132
$157 total
includes taxes & fees
May 31 - Jun 1

Room options

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, Ocean View

7.4 out of 10
Good
(14 reviews)
  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, City View

Junior Suite, City View | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, City View

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Mountain View

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, Mountain View

  • Mountain view
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite (No View)

Junior Suite (No View) | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite (No View)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Similar properties

Reception
Viaggio Resort Mazatlán
Zona Dorada
  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 2,020 reviews
The price is $89
$106 total
includes taxes & fees
Jun 21 - Jun 22
Viaggio Resort Mazatlán
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About the neighborhood

Map
Av. Camarón Sábalo No. 2601, Fracc. Sabalo Country Club, Mazatlán, SIN, 82100

What's nearby

  • Playa Brujas - 1 min walk - 0.1 km
  • Punta Camaron Beach - 4 min drive - 2.7 km
  • The Mazatlan Malecón - 6 min drive - 3.9 km
  • Cerritos Beach - 7 min drive - 2.0 km
  • Mazatlán Aquarium - 13 min drive - 6.9 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 33 min drive

Restaurants

  • ‪Angelo's - ‬5 min walk
  • ‪La Catrina Restaurant y Cantina - ‬2 min walk
  • ‪Fat Fish - ‬3 min walk
  • ‪Los Panchos-pueblo Bonito - ‬4 min walk
  • ‪Restaurante Cilantros - ‬7 min walk

About this property

Pacific Palace Beach Tower Hotel

  • With access to onsite kayaking, Pacific Palace Beach Tower Hotel is a great choice for your beach stay in Mazatlán. The outdoor pool provides fun for everyone, and guests can also take advantage of a fitness center. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A poolside bar and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves.

All inclusive details

  • All-inclusive room rates at Pacific Palace Beach Tower Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Water activities

  • Kayaking

At a glance

DONE

Hotel size

    • 147 rooms
    • Arranged over 15 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • On the beach
  • Kayaking
  • Surfing/body boarding nearby

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2016
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 350 for adults and MXN 170 for children

Children & extra beds

  • Rollaway beds are available for MXN 300 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Pacific Palace Beach Tower Hotel Mazatlan

Pacific Palace Beach Tower Mazatlan

Pacific Tower Hotel Mazatlan

Pacific Palace Beach Tower Hotel Hotel

Pacific Palace Beach Tower Hotel Mazatlán

Pacific Palace Beach Tower Hotel Hotel Mazatlán

Frequently asked questions

Does Pacific Palace Beach Tower Hotel offer free cancellation for a full refund?

Yes, Pacific Palace Beach Tower Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pacific Palace Beach Tower Hotel?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Pacific Palace Beach Tower Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Pacific Palace Beach Tower Hotel?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Pacific Palace Beach Tower Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Pacific Palace Beach Tower Hotel?

No, this hotel doesn't have a casino, but Casino del Rey (3-min drive) and MonteCarlo Casino (4-min drive) are both nearby.

What is there to do at Pacific Palace Beach Tower Hotel and nearby?

Have fun during the warmer months with activities such as kayaking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.

Are there restaurants at or near Pacific Palace Beach Tower Hotel?

Yes, there's an onsite restaurant.

What's the area around Pacific Palace Beach Tower Hotel like?

Pacific Palace Beach Tower Hotel is in Zona Dorada, a short 2-minute walk from Islands and Protected Areas of the Gulf of California.

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Reviews

Reviews

7.8

Good

8.4

Cleanliness

8.6

Location

7.8

Staff & service

8.0

Property conditions & facilities

Popular mentions

Room
Food
Restaurant
Service staff
Beach

Reviews

Verified

10/10 Exceptional

Great beach!! Excellent for a relaxing family vacation! Very friendly staff and the best food!
Rosy, 3-night trip
Verified

10/10 Exceptional

Excellent

Everyone was so Nice and Friendly , felt safe very clean
Daisy, 4-night trip
Verified

6/10 Good

The place is good . A little too far from the Malacon area , but it’s a good stay . Staff was very good . Fast service too when room service was requested . The Parkin not too big . But overall good stay .
Sarai, 4-night trip
Verified

8/10 Very good

Nice staff and good amenities
Peter, 8-night trip
Verified

8/10 Very good

Clean, great staff but glad didn’t get all inclusive because the food was always the same except for a couple items were changed.
Tina, 5-night trip
Verified

10/10 Exceptional

This is my go to every time I go to Mazatlan....my favorite place!!!
STEPHEN, 10-night trip
Verified

10/10 Exceptional

.
César David, 2-night trip
Verified

10/10 Exceptional

Nice place. I'd definitely recommend it
Elizur, 2-night trip
Verified

8/10 Very good

Views were phenomenal especially when they moved us to Luna after double booking Pacific Palace room & was much quieter at Luna
Frank John, 12-night trip
Verified

6/10 Good

Area is good
OMAR K, 4-night trip
Verified

10/10 Exceptional

Very good experience
Aurora, 2-night trip
Verified

10/10 Exceptional

The room had a very nice city view
Melanie Diane Marie, 2-night trip
Verified

8/10 Very good

It was good. Tv went out. Didn't get it back on. There were no blankets on the bed just a sheet.
Aldo, 4-night trip
Verified

2/10 Poor

N
Joel, 3-night trip
Verified

4/10 Fair

Stayed at neighboring hotels. 4 nights at the Pacific Ocean palace and 5 at the Luna Palace. The Luna was far superior. The ocean palace needs a complete renovation.
Margret, 6-night trip
Verified

4/10 Fair

The ocean palace is in bad shape and needs to be renovated. It was a subpar location very downmarket.
Margret, 3-night trip
Verified

4/10 Fair

The company is a group of 3 hotels, one besides the other one, the booking was for made for the tower as it says in the name of the property, and the accommodation was in the cheapest complex of the group, it was supposed to have fridge on the room and barely had soap in the washroom.
Jose Luis Francisco Cervantes, 4-night trip
Verified

6/10 Good

I mentioned that the exit from the small pool was not safe, exposed rocks and garbage accumulating . I suggested mor sand and better overal cleanliness around the beach chairs. I am Canadian and we do not leave stuff lying around, we do not butt cigarettes in the sand
PAULA, 14-night trip
Verified

2/10 Poor

Filthy, toilet leaked, room smelt horrible, they wouldn’t refund or swap rooms, other guests say they would never stay there again. We left and went to another hotel.
Verified

2/10 Poor

Over crowded, staff not helpful, food was cafeteria grade at best. Very disappointing experience.
Claudia, 3-night trip
Verified

10/10 Exceptional

Ok
Jose Luis Rodriguez, 1-night trip
Verified

4/10 Fair

Not a great experience

This hotel is a 3-meals package deal with the room. They put a wrist band on you, gives you meals (mostly poor quality) and cheaper well drinks in the bar. Lots of noise both in the hotel and on the beach (roving brass bands imposing their excessively loud sounds whether welcome or not, some call it culture, others call it obnoxious). We’d booked tower rooms for our family, but on arrival found others had been given our rooms. Rooms have nice views but are very plain and utilitarian, not remotely close to being luxurious or worth the exorbitant costs. There are better beach hotels to the south.
Douglas, 5-night trip
Verified

2/10 Poor

Multiple amenities were down when we arrived. The staff members we’re not helpful or friendly. The place was clean but the customer service the place offered was nothing that made it inviting to stay over again. Would not recommend if you’re looking for a vacation to spend solely at the hotel. Luckily, I have family in the city so I used the hotel to sleep only. Otherwise, you’re probably better off finding something with better customer service.
Daisy, 2-night trip
Verified

4/10 Fair

Very disappointing. Both pools were so packed we couldn’t use them. Food in cafeteria was low quality (so many dishes and salads with hotdogs??). We had a junior suite with a kitchenette but there weren’t any kitchen tools or dishes. Room had very thin walls so we could hear everything from next door. The worst part was how overcrowded it was and the lack of dining options options. We would never recommend.
Verified

4/10 Fair

The structure itself leaves much to be desired. It needs a lot of repairs and the staff just puts bandaids on everything. The dining was not good at all. I’ve stayed at the palace resorts in Cancun and this is NOTHING like the Palace resorts in Cancun. I was extremely disappointed. I paid more money thinking it would be the same but NOTHING like the palace resorts in Cancun. I was extremely disappointed for what I paid for, I have always used Expedia and have never had an issue but I was extremely disappointed this time.
Maribel, 5-night trip