By Lake Toya, Hotel Cocoa is a haven of tranquility. Relax with a coffee in the lobby or enjoy the convenience of free train station pick-up and self parking.
Tsukiura 102, Lake Toya, Toyako, Hokkaido, 049-5723
What's nearby
Shikotsu-Toya National Park - 1 min walk - 0.0 km
Lake Toya - 9 min drive - 4.7 km
Toyako Hot Spring - 16 min drive - 10.4 km
Rusutsu Resort - 36 min drive - 35.3 km
Niseko Annupuri International Ski Area - 59 min drive - 53.3 km
Getting around
New Chitose Intl. Airport (CTS) - 100 min drive
Toya Station - 17 min drive
Koboro Station - 27 min drive
Ōkishi Station - 27 min drive
Train station drop-off (surcharge)
Train station pick-up (surcharge)
Bus station shuttle (surcharge)
Restaurants
江戸打ち そばらぼ - 3 min drive
でめきん食堂 - 12 min drive
波の音 - 12 min drive
岡田屋 - 12 min drive
cafe balher - 3 min drive
About this property
Hotel Cocoa
Hotel Cocoa puts you within a 15-minute drive of Lake Toya and Toyako Hot Spring. You'll have free perks like WiFi and self parking. Also, this hotel is within a short drive of Toyako Onsen.
At a glance
DONE
Hotel size
18 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18
Check-out time is 10 AM
DONE
Special check-in instructions
This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
Onsite parking includes off-street options
DONE
Transfers
Train station shuttle from 10:00 AM to 10:00 PM*
Bus station shuttle*
Property amenities
Food and drink
Coffee shop
Coffee/tea in a common area
Services
Front desk (limited hours)
Facilities
1 building/tower
Accessibility
Accessible bus station shuttle
Accessible train station shuttle
Thin carpet in public areas
Thin carpet in room
Room amenities
Be entertained
55-inch LCD TV
Satellite TV channels
Home comfort
Bathrobes and slippers
Window screens
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
Individually furnished and decorated
Separate dining area
Separate sitting area
Freshen up
Deep soaking bathtub
Separate bathtub and shower
Electronic bidet
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
Food and drink
Refrigerator
Kitchen
Paper towels
More
Daily housekeeping
In-room safe
Access via exterior corridors
Shared accommodations
Cleaning supplies
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Also known as
Hotel Cocoa Toyako
Hotel Cocoa
Cocoa Toyako
Hotel Cocoa Hotel
Hotel Cocoa Toyako
Hotel Cocoa Hotel Toyako
Frequently asked questions
Does Hotel Cocoa offer free cancellation for a full refund?
Yes, Hotel Cocoa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Cocoa?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Cocoa?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Cocoa?
Check-in start time: 3 PM; Check-in end time: 9:00 PM. Check-out time is 10 AM.
What is there to do at Hotel Cocoa and nearby?
Recommended spots to visit include Lake Toya (1.4 mi) and Toyako Onsen (5.2 mi), along with Toyako Hot Spring (5.6 mi) and Showashinzan Ropeway (9.7 mi).
Does Hotel Cocoa have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
Does Hotel Cocoa have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a refrigerator.
What's the area around Hotel Cocoa like?
Hotel Cocoa is located a short 1-minute walk from Shikotsu-Toya National Park.
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Reviews
Hotel Cocoa Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
7.6
Location
8.8
Staff & service
8.6
Property conditions & facilities
Popular mentions
View
Location
Room
Restaurant
Spacious room
Service staff
Reviews
Verified
10/10 Exceptional
Jan 23, 2026
It's really so nice, and the two front desk staff also kindly offered to drive us to the train station when it wasn't convenient for us, which truly touched our hearts.
Bonlass
Bonlass, 1-night trip
Verified
10/10 Exceptional
Feb 13, 2026
Modern Westernized Hotel with a fantastic view of Lake Toya and wonderful staff. A 25 minute drive to Rutsusu ski area. Lovely soaking jacuzzi tub with views of the lake. We will definitely stay here again to ski Rutsusu.
Cara
Cara, 2-night trip
Verified
8/10 Very good
Jan 24, 2026
Clean rooms, friendly staff. Needs an elevator! Especially with tho who have a lot of suite cases and snow gear.
Alice
Alice, 3-night trip
Verified
8/10 Very good
Jul 5, 2025
Great place to stay for a overnight visit in Lake Toya. 10 mins by car to the downtown area but you will need your own car as it is a bit remote. Nice view of the lake as the hotel is located in the mid-mountain area.
Elton
Elton, 1-night trip
Verified
10/10 Exceptional
Aug 12, 2023
There is a great experience,good view and good location
Eric
Eric, 1-night trip
Verified
10/10 Exceptional
Oct 10, 2024
Our hotel room had and excellent view. The rooms were nice and big. The staff was very pleasant
Ritesh
Ritesh, 1-night trip
Verified
10/10 Exceptional
Jul 19, 2024
Very nice view of the Lake! Wish had stayed another day…will certainly re-visit.
Shang
Shang, 1-night trip
Verified
10/10 Exceptional
Feb 22, 2024
Good quality of room, it is located on the hill with good view from room. Good for self-driving trip
Verified traveler
1-night trip
Verified
10/10 Exceptional
Feb 15, 2024
Awesome experience.
Amazing hotel and super spacious room even for western standards. Its location is a bit remote but that's what it makes it majestic!
Athanasios
Athanasios, 1-night trip
Verified
8/10 Very good
Jun 13, 2025
Was under a certain maintenance without information, lucky we had it for reasonable price. Room is LARGE and second floor the lake view. One of the best advantage that it's near to the famous farm.
S M SAMANTHA
S M SAMANTHA, 1-night trip
Verified
10/10 Exceptional
Jan 31, 2025
Loved this hotel! Very small and felt like you were out in the country side. The view was unbeatable. Room was very big and spacious, as well as bathroom. Not much around so either come prepared with food to heat up or be prepared to drive a bit to town. All in all one of my favorite places I stayed my whole trip.
Jason
Verified
10/10 Exceptional
Apr 4, 2025
Clean room. Good price.
Lapatrada
Lapatrada, 1-night trip
Verified
10/10 Exceptional
May 27, 2024
The lake view is wonderful from the hotel. The room is large, design is very good especially the bathroom. The hugeflower field is near by the window. If I go to this area, I will choose to stay at this hotel again.
APIRAT
APIRAT, 1-night trip
Verified
10/10 Exceptional
Mar 14, 2024
Amazing morning view of the lake
Great view and comfortable hotel.
Limited restaurant options. Some places require reservations. But the hotel staff is very helpful.
michael
michael, 2-night trip
Verified
10/10 Exceptional
Oct 12, 2023
Lovely small hotel with a fantastic view of Lake T
Hotel Cocoa is newly renovated and comfortable. It is a small hotel situated on a hilltop, so if one is not driving, then it's rather far from Toyoka town and the only eatery is a cafe 10 mins walk away. However, the view of Lake Toya is breathless and the rooms are spacious and comfortable. On site parking is free
Verified traveler
1-night trip
Verified
10/10 Exceptional
Oct 31, 2023
Nice stay near by Toya
Staff were very nice and always offered support.
The room was also great. We could see the lake just outside of the room.
Restroom are without curtain, I think that can be improved.
Yihua
Yihua, 1-night trip
Verified
10/10 Exceptional
Feb 8, 2025
This is a beautiful property with lake Toya on one side and Yoteii mountain on the other. The rooms are the largest we have seen in Japan with a beautiful sitting area and large bathroom with a huge tub both overlooking Lake Toya! This made for excellent firework viewing from the room for the local festival. They also had a nice common area in the hotel with some tables, coffee, tea and hot water to use.
The location was convenient to drive to Toyaka Onsen town for food, but also to Rusutsu for skiing.
Holly
Holly, 4-night trip
Verified
10/10 Exceptional
Oct 30, 2023
Very clean, roomy, amenities, hospitality, with nice Toya lake view….stayed there for 4 days and couldn’t believe we found this hotel at this room rate.
Only thing didn’t like about this hotel was “no elevator “
For young people it will be no problem, but for elders and handicapped people, it’s not easy to go upstairs with luggage.
Sung
Sung, 3-night trip
Verified
6/10 Good
Jul 3, 2024
Beautiful hotel but poor service.
Room is beautiful with magnificent view. However, Reception staff is not helpful or even welcoming. Requested him to switch on the air conditioning in the lounge when we wanted to eat our dinner there with friends staying in different rooms. He agreed but did not appear at all. No smile or greeting when met him at the Reception the next morning. The cleaning staff was much more courteous and cheerful. It’s a shame for such a beautiful hotel to have such a bad service staff.
Verified traveler
1-night trip
Verified
8/10 Very good
Nov 6, 2024
If you like quiet surrounding, this is for you. Very quiet surrounding far away from Toyako town centre, about 9km or 10mins drive along no street lamp road at night.
But room is spacious, smells nice and great room facilities like bath tub, bath robe , usb outlet. Food vending machine is located outside the building. Reception sells cup noodles. The window facing lake Toya. The hotel located slight elevated thus u can see lake Toya at a nice angle! Catch sunrise from the lake directly from ur hotel room! Level one room is best cos u can walk out from the window although is not encourage . However only one pillow is provided which is very thin and the second pillow is like a sofa pillow…. I won’t touch that cos there’s no changing of pillow case…
Kok Chin
Kok Chin, 1-night trip
Verified
10/10 Exceptional
Dec 13, 2024
The view is amazing.
Won Kwee
Won Kwee, 2-night trip
Verified
10/10 Exceptional
Oct 24, 2025
Free parking, few mins to town centre. Sure will stay again
Kwan Leung
Kwan Leung, 1-night trip
Verified
10/10 Exceptional
Aug 12, 2025
Staffs are nice, quiet and spacious room, can see the fireworks from the room, superb.
Hoi Yi
Hoi Yi, 1-night trip
Verified
8/10 Very good
Jul 26, 2025
The location is remote and only good if you have your own transport otherwise everything else is good.
Chean Khoon
Chean Khoon, 1-night trip
Verified
10/10 Exceptional
May 18, 2024
Very fresh, clean and modern Hotel. 3-4 minutes drive distance to the silo Observatory. Onsite free parking. Great place to stay for road trip traveler.