Banjul is a complicated place for hotel selection. You either have high fancy tourist resorts or "not so fancy" lodges... There isn't a "business-style" hotel. Roc Heights falls into the second category. It's quite a nice and cozy lodge, but don't expect any "luxuries". Breakfast is quite simple, but it will get you on the road. Rooms are very spacious, but again, nothing really "sophisticated". But one thing for sure is unbeatable.. staff friendliness. Everyone at Roc Heights is great! Very friendly people. If you're staying for many days, I would suggest to stay business days here, and then go for the "fancy hotels" just for the weekend. Like most lodges, you don't have a traditional reception, and there is no food at the hotel (except for breakfast). They order from surrounding restaurants. You have interesting restaurants at walking distance, but you have to face 500m of dirt/sand road, so avoid classy shows.