Located in a shopping district, Big Hotel offers a warm welcome with breakfast buffet, international cuisine at B/G Restaurant, and dry cleaning/laundry services. Stay connected with in-room WiFi and unwind at the bar or explore nearby shops.
Big Hotel puts you within a 10-minute drive of SM City Cebu and Colon Street. For a bite to eat, guests can check out B/G Restaurant, which serves local cuisine and is open for breakfast, lunch, and dinner. Also, Ayala Center and Waterfront Cebu City Casino are within a short drive.
At a glance
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Hotel size
143 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING
Parking
Free onsite self parking
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Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
B/G Restaurant - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PHP 350 per person
Children & extra beds
Rollaway beds are available for PHP 800.0 per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Also known as
BIG Hotel Mandaue
BIG Mandaue
Big Hotel Hotel
Big Hotel Mandaue
Big Hotel Hotel Mandaue
Stay at BIG Hotel Mandaue
Frequently asked questions
Does Big Hotel offer free cancellation for a full refund?
Yes, Big Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Big Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Big Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Big Hotel?
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.
Is there an onsite casino at Big Hotel?
No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (7-min drive) is nearby.
Are there restaurants at or near Big Hotel?
Yes, B/G Restaurant offers local cuisine.
What's the area around Big Hotel like?
Big Hotel is in the heart of Mandaue, a short 1-minute walk from City Time Square and 17 minutes' walk from Mandaue City Hall.
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Reviews
Big Hotel Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.8
Location
8.2
Staff & service
7.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Dec 10, 2025
Hotel is well located for travelers who want all ammenities every thing is close by and the restaurant has good food i would definately recommend staying here
Tim
Tim, 4-night trip
Verified
10/10 Exceptional
Jan 7, 2026
Clean and comfortable
Donna Tan
Donna Tan, 1-night trip
Verified
8/10 Very good
Nov 8, 2025
Friendly and courteous staff!❤️
Cielito
Cielito, 2-night trip
Verified
10/10 Exceptional
Oct 14, 2023
Great place to stay, close to both appointments and the breakfast was great.
Dennus
Dennus, 1-night trip
Verified
10/10 Exceptional
Sep 15, 2023
Great hotel near the park mall lots of restaurants… not so far in the airport also
Arianne Share
Arianne Share, 1-night trip
Verified
10/10 Exceptional
Jun 7, 2024
Very pleasant staff, and nice hotel. Very likely to stay again if will be going to Cebu in the future.
Maria
Maria, 4-night trip
Verified
8/10 Very good
Jan 8, 2025
Big hotel
Hotel very good needs to have fridge and safe in room, rooms on front very noisy from main road, breakfast exalent would definitely stay again but request room at rear.
stephen
stephen, 1-night trip
Verified
6/10 Good
Jul 19, 2025
Shampoo despenser broken, no fridge or microwave, and bugs
But the staff? They were very kind. I really appreciate them.
Leonard
Leonard, 4-night trip
Verified
6/10 Good
Sep 5, 2023
Great value for location, very noisy if you sleep close to main street. Needs maintenance, basics. Paint. Better cleaning! Replacing or fixing faucets. Food delicious. Great service at front desk and food area ! Would return, just request a room away from street @
Eduardo
Eduardo, 3-night trip
Verified
10/10 Exceptional
Aug 5, 2025
Nice location
Ronald
Ronald, 8-night trip
Verified
8/10 Very good
Mar 5, 2023
Good location for shopping and food
peter
peter, 3-night trip
Verified
8/10 Very good
Jun 29, 2024
The area is accessible , walkable, and the hotel itself is ok !
Imelda
Imelda, 1-night trip
Verified
10/10 Exceptional
Jul 25, 2023
Great free breakfast buffet
Maria Gertrude
Maria Gertrude, 1-night trip
Verified
8/10 Very good
May 15, 2023
Excellent location; very close to almost everything, i.e. shopping mall, restaurants and even diy laundry service.
Reynaldo
Reynaldo, 2-night trip
Verified
6/10 Good
May 5, 2024
Adequate for a night’s stay
Melissa
Melissa, 1-night trip
Verified
6/10 Good
Dec 22, 2022
property was in a good area.
DEMETRIUS
Verified
10/10 Exceptional
Oct 27, 2025
The hotel was very nice and tidy but there is a lack of cleanliness. The tables and general areas are not wiped down and disinfected. Other than that the hotel is very nice and convenient, the air conditioning could have been better. But over all it is a nice hotel and I would plan on staying there again.
jose
jose, 1-night trip
Verified
6/10 Good
Feb 4, 2026
Sliding glass door would not close. Towels were dingy and had stains on them. Bath mat was very dirty. We have stayed at your hotel for the past 3 years and have to say it's going downhill rapidly. Breakfast selection was not so great. Coffee was very bitter. What happened to the coffee dispenser you have had in the past? Bellboy was very helpful.
BRIAN
BRIAN, 4-night trip
Verified
10/10 Exceptional
Dec 20, 2023
Very nice!!
Doug
Doug, 1-night trip
Verified
4/10 Fair
Nov 16, 2025
The staff was good. But their bathroom needs renovation. The tiles you can see the black grout coming out and the white grout almost detached from the tiles. Bathroom towels are dirty dirty white, needs replacement. The only thing good in this hotel is near the parkmall and walking distance. Breakfast is not so inviting. They should change the cook. Food is terrible.
Corazon
Corazon, 23-night trip
Verified
8/10 Very good
Jun 29, 2024
Very convenient
Imelda
Imelda, 3-night trip
Verified
8/10 Very good
Oct 2, 2023
Check in and check out are time consuming
Rocky
Rocky, 2-night trip
Verified
6/10 Good
Jul 28, 2024
Next to a noisy road, even at night
Chia Ching
Chia Ching, 3-night trip
Verified
8/10 Very good
Aug 16, 2023
Some items as basic as ref, microwave and flat iron, are made available only upon request and at additional cost to guests.