Room is not kept clean, linens are not changed daily unless requested. Towels were dirty white and some were yellowiish and smells dirty. Pillows are small , old and lumpy. Free breakfast seemed like it' s prepared only for locals and not catered for tourists of same taste. Breakfast were almost running out by 0900 on our first day and had to wait, the only food we can eat are boiled eggs and toasts, not even fruits. Breakfast bag not prepared as requested when we had to leave the hotel early for a tour. Safe required daily calls for staff to open, no instructions to open and close. Coffee- maker needed to be plugged to bedside table since it's own socket not working. Sitting areas in lobby smells bad as staff uses them for beds at night. Walls are thin, we can hear next room's TV. On our last day, reception kept calling our room ( 4 times) for wake - up calls that started at 6 AM even if we requested for 7 AM , they even called to say driver is at the lobby to pick us up which we had not requested; I finally told them to stop calling and let us go back to sleep. Their travel desk charges 1/3 more than other travel agencies in the same area which are multiple. Rupee exchange rate differs from one staff to another, travel desk said $1.00 = 66 rupees but night receptionist said 62 rupees, what a difference. Everyone else unwelcoming and staff needs training with communications.