Av. 6 de Diciembre, N26-112 y San Ignacio, Quito, Pichincha, 170516
What's nearby
Foch Square - 11 min walk - 1.0 km
Parque La Carolina - 16 min walk - 1.4 km
General Rumiñahui Coliseum - 3 min drive - 2.5 km
Independence Square - 5 min drive - 4.6 km
Catedral Metropolitana de Quito - 6 min drive - 4.8 km
Getting around
Mariscal Sucre Intl. Airport (UIO) - 53 min drive
La Carolina Station - 17 min walk
Pradera Station - 18 min walk
El Ejido Station - 22 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Fankør - 12 min walk
Sweet & Coffee - 4 min walk
KFC - 4 min walk
Campero Av. Colón - 8 min walk
Domino's Pizza - 6 min walk
About this property
Best Western Hotel Zen
Best Western Hotel Zen is a great choice for a stay in Quito. Guests can grab a bite to eat at the coffee shop/cafe and visit the fitness center for a workout.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
47 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: noon
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Free onsite valet parking
Wheelchair-accessible parking and van parking on site
Onsite parking limited
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 6 AM–10 AM
Coffee shop
Room service (late night)
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
Working away
24-hour business center
Meeting room
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Built in 2015
Safe-deposit box at front desk
Terrace
Television in common areas
Fitness center
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Wheelchairs available on site
Lowered locks/deadbolt
Low-height counter/sink
Low-height desk
Low-height bed
Lever door handles
Wheelchair-width doorways
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Free crib/infant bed
What to enjoy
Individually decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
Optional extras
Airport shuttle service is offered for an extra charge of USD 32 per vehicle (one way)
Area shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Policies
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Zen Suites Quito
Zen Suites Quito
Best Western Hotel Zen Quito
Best Western Zen Quito
Best Western Zen
Best Western Hotel Zen Hotel
Best Western Hotel Zen Quito
Best Western Hotel Zen Hotel Quito
Frequently asked questions
Are pets allowed at Best Western Hotel Zen?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Best Western Hotel Zen?
Yes, there's free self and valet parking. Parking spots may be limited.
Is airport shuttle service offered by Best Western Hotel Zen?
Yes, an airport shuttle is available. The charge is USD 32 per vehicle one way.
What are the check-in and check-out times at Best Western Hotel Zen?
Check-in start time: 2:00 PM; Check-in end time: noon. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Best Western Hotel Zen and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Best Western Hotel Zen like?
Best Western Hotel Zen is in Iñaquito, a short 11-minute walk from Foch Square and 16 minutes' walk from Parque La Carolina.
Best Western Hotel Zen Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.4/10
Amenities
9.2/10
Property conditions & facilities
Reviews
8/10 Very Good
Mar 20, 2020
Friendly, comfortable, well located
Hotel Zen provided a comfortable stay for our group as we came & went from Quito during our stay. Conveniently located near the busy Mariscal district, we found everything we wanted within walking distance from the hotel. Rooms were spacious, comfortable and service from the entire staff was courteous, attentive and much appreciated. Neighborhood eateries, cabs and/or Uber arrangements and assistance with anything that arose during our stay...all accomplished with a friendly smile. I will be back on my next visit to Quito!
Kim
Kim, 1-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Mar 12, 2020
Excelent services, nice people and excelent food, super comfortable and very cozy rooms
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 11, 2020
It located in a great and central part of the city. Staff is great. Breakfast is satisfying. Rooms and hotel are in great shape, clean and everything in working order.
Ahmad
Ahmad, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 10, 2020
Carlos
Carlos, 2-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Jan 16, 2020
The staff and their friendliness were outstanding. Our room was kept very clean and breakfast was always supplied with a good variety of fruits with the breakfast menu. If the hotel had a good restaurant that served dinner as well as breakfast that would be a welcome addition to the stay at the hotel.
Verified traveler
28-night family trip
Verified Wotif guest review
8/10 Very Good
Dec 19, 2019
It's a nice hotel, but they do have to improve in some aspects:
Internet speed is terrible
Noise from the street
They had a problem the first day with water temperature, next day it was fine.
Sergio
Sergio, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
Dec 14, 2019
Verified traveler
2-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 11, 2019
Quito visit
great breakfast modern rooms
Luis
Luis, 4-night trip
Verified Hoteles.com guest review
8/10 Very Good
Dec 4, 2019
Business Hotel with great staff.
Stayed 5 nights at this business hotel.
Pros: Room and bathroom were comfortable, modern and clean. Good location with plenty of restaurant options three blocks away. Staff were fabulous! Especially Angel. Also Ricardo a driver recommended by hotel was excellent! He took us on day long tours to volcanos and other interesting sites.
Cons: Breakfast was bellow average served in unattractive room without windows. Tiny lobby. Not sure why the hotel name includes the word Zen? This is definitely a business hotel.
Lidia
Lidia, 5-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 14, 2019
Highly recommend Quito hotel
Outstanding stay over three days. Well-located modern comfortable hotel in Quito. Great selection of restaurants and bars within 10 minutes in several directions. Also, huge supermarket 5 minutes away.
ronald
ronald, 3-night trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 6, 2019
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 18, 2019
good location the staff gives you a lot of recommendations on the tours and food in the area.
Verified traveler
7-night trip
Verified Orbitz guest review
10/10 Exceptional
Jul 9, 2019
They are prompt to assist you with your needs The personal are very helpful and cordial
Verified traveler
1-night trip
Verified Orbitz guest review
10/10 Exceptional
Jul 8, 2019
Very modern and elegant. The staff was warm and friendly. Complementary breakfast served both cold and warm food.
Al
Al, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 9, 2019
i liked they made feel at home. I am single woman traveling alone .I ordered food from uber eats the front desk safe called me to verify my order and walked driver up stairs. They have great customer skills and my stay was better then what i expected 😀
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 9, 2019
Their professionalism and willingness to provide the best service at any time.
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
May 30, 2019
Verified traveler
4-night trip
Verified Orbitz guest review
10/10 Exceptional
May 23, 2019
very helpful staff, great breakfast, one of employees took us to the airport and made transition in and out so easy and comfortable
Verified traveler
5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Apr 15, 2019
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 15, 2019
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 9, 2019
Dustin
Dustin, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Jan 26, 2019
Excellent staff/comfortable room
I stayed here for 2 weeks while visiting Ecuador and I couldn’t have been happier. The room was clean and comfortable-the standard you would expect from Best Western. The breakfast was adequate. The staff were absolutely phenomenal. When I developed neck pain they located a chiropractor and scheduled the appointment for me. When The shuttle driver dropped me off at the bus station she walked me in, helped me buy a ticket and walked me to the bus (which probably saved me an hour of wandering around lost). This is in addition to having doors held open, bright greetings and cabs called for me every day. I’ll definitely stay here again.
Gina
Gina, 4-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jan 23, 2019
The staff at the hotel were very helpful and friendly. They made our stay there a very positive experience.
Glenn
Glenn, 4-night romance trip
Verified Expedia guest review
8/10 Very Good
Oct 29, 2018
Overall, I am happy with the hotel. I stayed here a few days earlier. The room I stayed in had a hole in the wall where the TV and cable connections were that allowed one to look into the other room (and vice versa). This stay, the room was great. I would come back here. The staff was great, the location is good, the price is good.
Asher
Asher, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 27, 2018
Clean, comfortable, kind and prompt service xxxxxxx