This hotel has an optimum location right on Republic Square, just steps from the National Theater, National Museum, Knez Mihailova and Skardaljia pedestrian areas that offer fantastic dining and shopping experiences. The square itself is a hub for public transportation, which is now free throughout the city.
The front desk staff were extremely friendly and helpful. The room was clean and functional, perfect for a couple. The full length closet accommodates long dresses and coats, and the built-in safe was helpful. The hotel occupies part of the 6th floor, and is accessible by elevator and stairs. We liked the couch as a place to sit and relax. The overall aesthetic was enjoyable, and despite being right on a major hub of activity, the room was quiet and comfortable.
A few items that could be improved are:
The elevator is not accessible from street level. About a dozen steps must be climbed to reach it. Not ideal for someone with difficulty with stairs, not to mention a wheelchair. Facial tissues were not provided. The water pressure and temperature were inconsistent at times. Should be more light in the hallway to avoid fumbing with the room key. Fair warning, the interior of the building is not in great condition and is undergoing some repairs and renovations. The entrance could be a bit unnerving to some, but the elevator is fine, and the hotel proper is pleasant.