After days of traveling across the country, issues at our family home preventing us to stay there, we found this place at THE last hour in the day. when we arrived, the log cabin we reserved was not available, and they upgraded us for free to a cottage. what they didn't tell us was the cottage does not allow a dog, which we specifically requested in our original reservation… Was in plain sight with the dog walk the dog, and while we were disappointed not to have the log cabin, because the cottage had carpet which I was a little perplexed on why they would allow a dog and facility with carpet, I thought nothing of it.
From the beginning, the general manager's attitude and his apparent dislike for his lot in life is apparent. While we enjoyed the property for the most part, to endure the general managers, petulant attitude, and then charging us extra after we already prepaid and checked out for having a dog in a "non-dog" area, toppled with passive aggressive texts to my personal phone was incredulous.
He does NOT represent the true vision of the owners and is rifled with defensiveness, complemented with rudeness.