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Grand Mercure Lake Hamana Resort & Spa

4.0 star property
Hotel with restaurant, near Lake Hamana

Choose dates to view prices

Near Hamanako Garden Park, Grand Mercure Lake Hamana Resort & Spa offers a tranquil retreat. Relax in the indoor mineral hot spring (onsen), indulge in shopping on site, and unwind with spa services or by the garden.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Seasonal outdoor pool
  • Children's pool
  • Spa services
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children's pool
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
The current price is $66
$81 total
Jun 2 - Jun 3

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Classic Room, Japanese style, 4 futon beds, Ocean/Sea view

Classic Room, Japanese style, 4 futon beds, Ocean/Sea view | In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Ocean/Sea view

  • Sleeps 8
  • 3 Twin Beds

View all photos for Classic Room with 2 single beds and 2 extra beds

Classic Room with 2 single beds and 2 extra beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room with 2 single beds and 2 extra beds

8.0 out of 10
Very good
(25 reviews)
  • Sleeps 6
  • 2 Twin Beds

View all photos for Classic Room with 2 single beds and 2 extra beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room with 2 single beds and 2 extra beds

  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Lake view

A modern bathroom with a bathtub, sink, and toilet.

Classic Room, Japanese style, 4 futon beds, Lake view

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 4 Twin Futons

View all photos for Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Lake view

A modern bathroom with a bathtub, sink, and toilet.

Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Lake view

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 10
  • 2 Twin Beds and 3 Twin Futons

View all photos for Classic Room, Multiple Beds (Japanese Western Style)

Classic Room, Multiple Beds (Japanese Western Style) | In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, Multiple Beds (Japanese Western Style)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 8
  • 2 Twin Beds and 3 Twin Futons

View all photos for Standard Room, 2 Twin Beds (Shower Booth)

Standard Room, 2 Twin Beds (Shower Booth) | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds (Shower Booth)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 6
  • 2 Twin Beds

Superior Room with 2 single beds and 1 extra bed

  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Executive Room, 2 Twin Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Executive Room, 2 Twin Beds

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 6
  • 2 Twin Beds

View all photos for Superior Room, 3 Twin Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, 3 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 6
  • 3 Twin Beds

View all photos for Classic Suite, Multiple Beds (Japanese Western Style)

Classic Suite, Multiple Beds (Japanese Western Style) | In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Suite, Multiple Beds (Japanese Western Style)

  • Sleeps 7
  • 4 Twin Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Suite, 2 Twin Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Suite, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Accessible

Classic Room, 2 Twin Beds, Accessible | In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Twin Beds, Accessible

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Suite, 2 Twin Beds

Classic Suite, 2 Twin Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Suite, 2 Twin Beds

  • Sleeps 8
  • 2 Twin Beds

View all photos for Standard Room (Modern Japanese Style)

Standard Room (Modern Japanese Style) | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room (Modern Japanese Style)

  • Sleeps 6
  • 3 Twin Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Map
4396-1 Yamazaki, Yuto-cho, Chuo-ku, Hamamatsu, 431-0101

What's nearby

  • Lake Hamana - 1 min walk - 0.0 km
  • Hamanako Garden Park - 5 min drive - 2.7 km
  • Yuto Culture Center - 5 min drive - 2.0 km
  • Hamamatsu Flower Park - 16 min drive - 8.0 km
  • Hamanako Palpal Theme Park - 17 min drive - 8.7 km

Getting around

  • Mt. Fuji - Shizuoka Airport (FSZ) - 69 min drive
  • Oitsu Station - 30 min drive
  • Shin-Toyohashi Station - 30 min drive
  • Toyohashi Station - 30 min drive
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • ‪五味八珍 舞阪店 - ‬7 min drive
  • ‪浅草軒 分店 - ‬5 min drive
  • ‪海幸 - ‬9 min drive
  • ‪ブュッフェレストラン四季 - ‬1 min walk
  • ‪つけめん 京蔵 - ‬5 min drive

About this property

Grand Mercure Lake Hamana Resort & Spa

Grand Mercure Lake Hamana Resort & Spa puts you within a 15-minute drive of Hamanako Garden Park and Hamamatsu Flower Park. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include a seasonal outdoor pool, a children's pool, and a garden.

All inclusive

All-inclusive room rates at Grand Mercure Lake Hamana Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 369 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests must be at least 20 years to stay in a smoking room.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Free train station shuttle from 2:00 PM to 5:00 PM
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant

Traveling with children

  • Children's pool

What to do

  • Hot springs
  • Shopping

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Seasonal outdoor pool
  • Arcade/game room
  • Spa services

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3872 to 3872 for adults, and JPY 1997 to 1997 for children

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from July to August

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Mobile payment options include: PayPay, Merpay and WeChat Pay.

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Additional fees may apply to children for items such as extra bedding and meals.

Also known as

Hamanako Royal Hotel Hamamatsu

Hamanako Royal Hotel

Hamanako Royal Hamamatsu

Hamanako Royal

HAMANAKO Hotel Hamamatsu

HAMANAKO Hotel

HAMANAKO Hamamatsu

HAMANAKO

THE HAMANAKO

Mercure Hamana & Spa Hamamatsu

Grand Mercure Lake Hamana Resort Spa

Grand Mercure Lake Hamana Resort & Spa Hotel

Grand Mercure Lake Hamana Resort & Spa Hamamatsu

Grand Mercure Lake Hamana Resort & Spa Hotel Hamamatsu

Frequently asked questions

Is there a pool at Grand Mercure Lake Hamana Resort & Spa?

Yes, there's a seasonal outdoor pool and a children's pool.

Are pets allowed at Grand Mercure Lake Hamana Resort & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Grand Mercure Lake Hamana Resort & Spa?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Mercure Lake Hamana Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Grand Mercure Lake Hamana Resort & Spa and nearby?

Onsite recreation at Grand Mercure Lake Hamana Resort & Spa includes hot springs. Enjoy amenities like a seasonal outdoor pool, spa services, and an arcade. Grand Mercure Lake Hamana Resort & Spa also has a garden.

Are there restaurants at or near Grand Mercure Lake Hamana Resort & Spa?

Yes, there's an onsite restaurant.

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Reviews

Grand Mercure Lake Hamana Resort & Spa Reviews

8.0

Very Good

8.2

Cleanliness

7.4

Location

8.0

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast offered a plethora of options with many choices available every morning. (4 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Great breakfast, really nice onsen.
Katarina, 2-night trip
Verified

10/10 Exceptional

Great location!
Bilal, 1-night trip
Verified

10/10 Exceptional

Great location!
Bilal, 1-night trip
Verified

10/10 Exceptional

Excellent food on site
Benjamin, 1-night trip
Verified

10/10 Exceptional

Nice clean and warm, room, friendly staff. Lovely breakfast
Maryanne, 1-night trip
Verified

10/10 Exceptional

A plethora of breakfast options were offered every morning. In the evening, snacks and drinks were provided for a few hours in the lounge. A person could easily spend the whole day here. You'll be fed, there's a pool and spring, a shop on the first floor, free drinks. This place is well worth your $$. We felt very well taken care of. We are likely coming back on our next trip to Japan.
Ken, 3-night trip
Verified

8/10 Very good

11th floor is newly renovated. Room is large and the lakeside view is manificent
CALISTA SZE WAN, 1-night trip
Verified

8/10 Very good

The hotel is a bit old and could probably use a remodel. However the hotel is clean, has a nice onsen, and the customer service was very good. My kids also enjoyed the outdoor pool the resort has. I would stay again if I visited Hamamatsu again.
Jonathan, 2-night trip
Verified

10/10 Exceptional

A spa hotel 30 min away from the center

This is a spa hotel with mineral baths, excellent food and drinks. It's a bit far from the center of Hamamatsu city (30 min by taxi), but it worth the drive. Service is excellent. Executive lounge with free drinks on the top floor is supper nice (you need to stay in the executive room to have access). The only minor issue - no aircon in the corridors of the top floors. The aircon in the room worked perfectly.
Dmitrii, 13-night trip
Verified

8/10 Very good

Absolutely love the local options for breakfast. Such a large variety.
Sara, 2-night trip
Verified

10/10 Exceptional

quiet, easy parking
Leslie, 1-night trip
Verified

6/10 Good

Welcome lounge and night lounge foods are delicious.
yoraderu, 1-night trip
Verified

6/10 Good

hospitality, congestion with elevators
kohei, 2-night trip
Verified

10/10 Exceptional

Free happy hour drink 3-6 19-21
steven, 5-night trip
Verified

2/10 Poor

Completely run down and disappointing. The beds were like rocks. Only good thing was the onsen.
Aaron, 1-night trip
Verified

8/10 Very good

good
Taiki, 2-night trip
Verified

4/10 Fair

They server breakfast and lunch with no food options in-between. nothing at all the closest place to get food is a 7-11 that is quite a walk away. the pool is nice but shuts down frequently for no reason. they havea ping pong room but again it is only open fro a few hours after 3pm. therre is a lot of time with nothing do do with your kids which is not great.
Todd, 4-night trip
Verified

10/10 Exceptional

ラウンジでアルコールやおつまみを無料でいただけるので、夕食前やお風呂上がりに一杯飲めて最高でした！
YUMI, 2-night trip
Verified

8/10 Very good

這是一家有歷史的大型飯店，房間非常大，可以看到濱名湖，住宿舒適，設施很多，還有全漫畫書的圖書室，早餐的菜色很多，只是用餐到上午9:30為止，必須起得早，價格優惠，CP值頗高。
BING YAO, 1-night trip
Verified

10/10 Exceptional

駐車場は、ところどころに水たまりが有り、デコボコが多い。
YASUSHI, 1-night trip
Verified

8/10 Very good

駐車場はとても広くてよかったです。
keiko, 1-night trip
Verified

10/10 Exceptional

広くて停めやすい駐車場、いい香りのフロント、丁寧な接客、清潔で落ち着いた客室、広々とした浴場。クオリティの高い食事。何一つ不満はありませんでした。素晴らしいです。
美しい外観
車椅子でも大丈夫
ウェルカムドリンクは全て無料
SUZAKI, 1-night trip
Verified

8/10 Very good

객실은 많이많이 많이 노후됨. 그래도 청결은 함 온천 시설이 꽤 괜찮음. 조식 음식은 좋은데, 사람이 너무 😂 많음. 밤 7시 채크인. 아침조식을 8시반 9시에 가능하다고 해서함
Gaphui, 1-night trip
Verified

8/10 Very good

安くて良い
chiharu, 1-night trip
Verified

4/10 Fair

食事会場が混みすぎているのと、順番待ちの列に横入りが多い。 チェックイン時に館内施設の案内やアメニティの説明等がないままキーを渡され受付完了となりました。 忙しいのは分かりますが、もう少し他のホテルを見習い教育をされる必要が有るように感じます。
yasushige, 1-night trip