The stay started off well enough with an easy check-in. My kids and I went to the spa immediately, but the water was low and the water was cloudy and dirty. I was uncomfortable sitting in it.
When we went to get our free breakfast at the restaurant we were left waiting for long minutes at our table for our order to be taken, and then waited an excessively long time after we received our drinks for the food itself. While we waited, we got up to play foosball, and three waitresses all separately tried to clear our table while we were away from it. (The restaurant was NOT crowded. They could clearly see us playing Foosball!) One server took our silverware! When our food finally came it was bland, stale (reheated?), and the pancakes were chewy. My kids didn't eat the pancakes, I barely ate any of my own food. I refused to take my kids back the next day, and instead spent $60 on a fantastic breakfast at American Hospitality.
The room itself is comfortable but needs minor maintenance. I told the manager that carpet nails at the bathroom door poked both my and my son's feet. Lastly the room was not cleaned despite my specific request for housekeeping that morning, and then again in the afternoon. I ended up just going to the front desk to get new towels that evening.
I made my complaint to the manager/owner and he offered apologies but no compensation. He was nice, but... I will not be staying here again.