I booked and prepaid $86 through Hotels.com. I wasn't expecting luxury, but I did expect a secure room and a functional check-in.
I arrived around 9 p.m. There was no front desk, only three phone numbers posted on the door. I called all three repeatedly with no answer. As I was leaving to find another hotel, someone finally called back. When I said I was trying to check in, I was told, “Sorry, there's nobody there right now.” Later, someone else called, confirmed my prepaid booking, gave me a room number and said no key was required, just go in.
The room was badly maintained: damaged furniture patched with tape and cardboard, unfinished work around the A/C, a damaged door/frame and no secondary security latch. The only lock was an old push-button doorknob. I locked it before bed, yet woke during the night to find the door had blown open from the wind while I was sleeping.
Even more concerning, an official Town of Gravenhurst Property Standards Order was posted on the office. Dated May 11, 2026, it states the property failed to conform in some respects with the Town's Property Standards By-law and ordered repairs/compliance by June 30. I stayed in September.
Cheap and dated I can tolerate. A room I can't securely lock, I cannot. Photos included.