Staff was friendly and nice. We requested for a room downstairs, since my wife has bad knees - arthritis. They gave us the room, but it was not fit for handicapped persons. The beds were very hard; there was no mattress, only the box spring. In the bathroom, the sliding door to the shower was missing, so when you showered, the water splashed all outside to the tile floors. It was so slippery when you stepped outside, we almost slipped. The air conditioner was not that cold and when we returned from shopping, it was turned off. The location of the hotel was convenient; close to all roads and shopping centers. Wifi was a bit weak. Because of the impending typhoon, we had to cut short our stay. We were NOT reimbursed for our one day which we did not stay there. We will NOT be going back to this hotel. We felt like we were in a 3rd World.