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Palace Hotel

3.0 star property
Family-friendly hotel in Poços de Caldas with spa and indoor pool

Choose dates to view prices

Located in Região Urbana Homogênea IX, Palace Hotel is a haven of relaxation. Treat yourself to a rejuvenating massage at the onsite spa or take a refreshing dip in the indoor pool. Guests also rave about helpful staff and overall condition.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Pool bar
  • Room service

For families (6)

  • Children stay free
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
The current price is $56
$59 total
includes taxes & fees
May 24 - May 25

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Single Room, 2 Twin Beds, Garden View

Minibar, desk, bed sheets

Standard Single Room, 2 Twin Beds, Garden View

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, 2 Twin Beds

Minibar, desk, bed sheets

Standard Single Room, 2 Twin Beds

8.6 out of 10
Excellent
(17 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, 1 Double Bed

Minibar, desk, bed sheets

Standard Twin Room, 1 Double Bed

8.6 out of 10
Excellent
(35 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed, Garden View

Standard Double Room, 1 Double Bed, Garden View | Minibar, desk, bed sheets

Standard Double Room, 1 Double Bed, Garden View

8.0 out of 10
Very good
(13 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds, Garden View

Minibar, desk, bed sheets

Family Suite, Multiple Beds, Garden View

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 39 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Quadruple Room, Multiple Beds

Minibar, desk, bed sheets

Family Quadruple Room, Multiple Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed | Minibar, desk, bed sheets

Deluxe Double Room, 1 Double Bed

8.0 out of 10
Very good
(11 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Multiple Beds

Deluxe Twin Room, Multiple Beds | Minibar, desk, bed sheets

Deluxe Twin Room, Multiple Beds

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 81 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

Front of property
Carlton Plaza Poços de Caldas
Região Urbana Homogênea IX
  • Pool
  • Free breakfast
  • Parking available
  • Free WiFi
9.0 out of 10, Wonderful, 1,000 reviews
The price is $48
$50 total
includes taxes & fees
May 24 - May 25
Carlton Plaza Poços de Caldas
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About the neighborhood

Map
Praca Pedro Sanches, S/n - Centro, Poços de Caldas, 37701-002

What's nearby

  • Jose A Junqueira Park - 1 min walk - 0.1 km
  • Poços de Caldas Cable Car - 2 min walk - 0.2 km
  • Pedro Sanches Square - 2 min walk - 0.2 km
  • Thermas Antonio Carlos - 3 min walk - 0.3 km
  • SESC Pocos de Caldas Community Center - 5 min walk - 0.4 km

Restaurants

  • ‪Café Concerto - ‬3 min walk
  • ‪Casa do Colono - ‬3 min walk
  • ‪Kidelícia pizzas e lanches - ‬3 min walk
  • ‪Café da Praça - ‬3 min walk
  • ‪Lascaux - ‬4 min walk

About this property

Palace Hotel

Bring the kids when you stay at Palace Hotel, and they can enjoy the free kids' club. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. An indoor pool, a poolside bar, and a fitness center are other highlights. Fellow travelers say good things about the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 191 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 1:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 1:00 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Onsite self parking (BRL 50 per night)
    • Secured covered onsite valet parking (BRL 50 per night)
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Toys

What to do

  • Pool table
  • Bingo
  • Access to nearby indoor pool

Working away

  • 4 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1930
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages.

Fees & policies

Children & extra beds

  • Rollaway beds are available for BRL 200 per night
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Parking

  • Self parking costs BRL 50 per night
  • Covered valet parking costs BRL 50 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Cashless transactions are available.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Palace Hotel Pocos de Caldas

Palace Pocos de Caldas

Palace Hotel Hotel

Palace Hotel Poços de Caldas

Palace Hotel Hotel Poços de Caldas

Frequently asked questions

Does Palace Hotel offer free cancellation for a full refund?

Yes, Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Palace Hotel?

Yes, there's an indoor pool.

Are pets allowed at Palace Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Palace Hotel?

Yes. Self parking costs BRL 50 per night. Valet parking costs BRL 50 per night.

What are the check-in and check-out times at Palace Hotel?

Check-in start time: 4:00 PM; Check-in end time: 1:00 PM. Check-out time is 1:00 PM. Contactless check-in and check-out are available.

Is there an onsite casino at Palace Hotel?

No, this hotel doesn't have a casino, but Palace Casino (1-min walk) is nearby.

What is there to do at Palace Hotel and nearby?

Palace Hotel has a spa, an indoor pool, and a steam room, as well as an arcade, a garden, and access to a nearby indoor pool.

Are there restaurants at or near Palace Hotel?

Yes, there's an onsite restaurant.

What's the area around Palace Hotel like?

Palace Hotel is in Região Urbana Homogênea IX, a short 3-minute walk from Pedro Sanches Square and 3 minutes' walk from Thermas Antonio Carlos.

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Reviews

Palace Hotel Reviews

8.6

Excellent

8.6

Cleanliness

9.2

Location

8.8

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with many guests praising its quality and variety. (5 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

The hotel was situated in the heart of town. Easy access to downtown.Great views from the balcony.The food was exceptional! The staff was curious and friendly with many of them speaking English.
Robert, 2-night trip
Verified

6/10 Good

This property was beautiful. The breakfast was lovely and it delivered exactly what it promised. My only shock was - the rooms did not have any AC due to the historic nature of the building but thankfully the fan that was provided was sufficient for the room. Overall I will visit this hotel again!
KRISTIN, 1-night trip
Verified

4/10 Fair

People were wonderful, I loved every one, they worked hard, The food was great, breakfast was delicious, wonderful, but would be great if they had a omelette station! problems with my bedding, terribly pillows, and mattresses, I don't understand they don't have vacuums, but everything looks good and clean!
Rosemary, 17-night trip
Verified

8/10 Very good

Beautiful hotel
Daniel, 1-night trip
Verified

10/10 Exceptional

Excelente Hotel
Renato, 2-night trip
Verified

10/10 Exceptional

Excelente
Wladimir, 1-night trip
Verified

6/10 Good

S
CELSO, 3-night trip
Verified

8/10 Very good

Beautiful place
Nivalda, 1-night trip
Verified

10/10 Exceptional

Would love to stay here again

Great hotel in the middle of the city. Everything is in walking distance, including gondola to the Christ statue. They also have an amazing buffet breakfast! Can't wait to stay here again.
Greg, 3-night trip
Verified

10/10 Exceptional

Awesome
Vladimir, 3-night trip
Verified

8/10 Very good

Ótimo hotel , Café da manhã muito bom, local excelente e bonito perto de ótimos restaurantes!
Lorna Dora, 3-night trip
Verified

8/10 Very good

O hotel é muito antigo, mas está muito bem conservado. É muito bonito, com belos jardins e uma decoração maravilhosa. O café da manhã é muito bom, com bons produtos mineiros. As refeições também são boas.
Eliane, 2-night trip
Verified

10/10 Exceptional

Muito boa a estadia no hotel.
Carlos Alberto, 3-night trip
Verified

8/10 Very good

Um hotel belíssimo, bem localizado, do lado das Thermas, outro local lindo! Café da manhã bom, sem sucos naturais e com poucas frutas e iogurte apenas o natural. Almoço e jantar simples, com saladas com muitos picles. O quarto é antigo, mas impecável. Bem grande a suíte que escolhemos. Tem música ao vivo à noite, muito boa. Uma estadia gostosa, tranquila!
Maria Alice, 2-night trip
Verified

10/10 Exceptional

Ótimo
Sebastião, 2-night trip
Verified

10/10 Exceptional

Hotel muito bonito um prédio histórico muito bem conservado,todo o hotel é muito pitoresco, um ponto turístico por si só.
Augusto, 2-night trip
Verified

10/10 Exceptional

Sim
Neusa Maria de Souza, 4-night trip
Verified

10/10 Exceptional

Equipe muito atenciosa e forneciam dicas de passeios e lugares a visitar. Quarto amplo, bem arejado, limpo. Tinha ar-condicionado, mas devido a temperatura da cidade no período fora desnecessário quase todos os dias. Diárias com Pensão completa, e todas as refeições muito gostosas. Ótimo para família, é bem localizado.
CARINA, 4-night trip
Verified

10/10 Exceptional

Hospedagem com pensão completa: é muito bom o cardápio do restaurante, com uma ressalva apenas, que na sobremesa é muita variedade nos doces , porém na parte de frutas só serviam abacaxi em 4 refeições e estava bem ácido, poderia ter pelo menos 2 opções. Café da manhã super completo.
CARIM, 2-night trip
Verified

10/10 Exceptional

Lugar maravilhoso. Uma viagem no tempo. Parece um sonho estar ali.
Raimundo, 2-night trip
Verified

10/10 Exceptional

Como sempre, tudo estava otimo
Elvis, 2-night trip
Verified

10/10 Exceptional

Equipe de recepção atenciosa, boas instalações, localização privilegiada, ambiente familiar.
Adilson, 1-night trip
Verified

10/10 Exceptional

Quarto limpo, equipe maravilhosa, muito prestativos e respeitosos, café da manhã sortido e delicioso, piscina limpa com água climatizada, salão de jogos muito bom. Super Recomendo!
Alaerte, 4-night trip
Verified

8/10 Very good

Quarto limpo, só o frigobar estava gotejando água, acredito que a vedação não estava muito boa. Colaboradores super atenciosos.
PAULO TARSO CB, 3-night trip
Verified

8/10 Very good

Programação em periodo de feriado bem completa, com monitoria para as crianças. Buffet de almoco e jantar
Alex, 1-night trip