Hotel was overall clean. The issue we had is that we checked in, went up to the room, and the door to the bathroom wouldn’t stay closed. It’s a sliding barn door that closes between the closet and the bathroom which is a horrible design because there is a huge crack in the bathroom door where you can hear everything ( and see if you are walking by because the crack is so big). Why would you ever put a sliding barn door on a bathroom???? So, I called and asked if we could have another room, and the person on duty said she would come to help us figure out a way to close it. I waited 30 minutes—no one showed. I went down to the desk, and she had forgotten. I asked again for another room because we had both injured our hands trying to figure out how to keep the door to the bathroom closed, and she finally agreed to try to find us another room. It was just a huge hassle when we were exhausted and wanted to just come in and rest. Also, the AC was weird, so we had to figure that out as well. There was a wall control, but we finally figured out that we had to control it from the AC unit and not the wall. Just too much of a pain overall when we just wanted to crash and rest after a long day.