I was given a wrong room eventhough I chose the right individual room (and not a shared room). In fact, I showed the gentleman my cell phone Expedia screenshots in Spanish where it said that I had an individual room and bathroom, and he was very rude. Terrible experience!
Also, the man from Expedia to whom I talked by chat to claim, was very rude, did not understand, and did not help me. Terrible experience also!