Front desk staff works 12 -hour shifts. I did not see the same employee twice, and while most of them were polite and helpful there were a couple of them who were quite rude and unprofessional. The main problem appears to be that nobody explained to them what the job of a front desk person beyond watching the door is; and that a couple of them were visibly unhappy to be there. For example, when leaving the hotel, I called an Uber but the app was not working well. So, I asked the front desk person what the price range of a regular taxi to the airport was and screaming he responded 'I do not work for Uber,' repeating this several times. Earlier that day, the same employee raised his voice to tell me where I should place a yoghurt container after finishing breakfast. Something is up in this hotel....