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Pullman Luang Prabang

5.0 star property
Mountain hotel in Luang Prabang with 3 outdoor pools and 2 bars/lounges

Choose dates to view prices

Nestled beside a golf course, Pullman Luang Prabang offers an idyllic retreat. Tee off on the 18-hole course, relax by one of three pools or indulge in a rejuvenating spa treatment. Guests appreciate yoga classes at the 24-hour gym and exploring local art at the onsite gallery.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • Free children's club
  • 24-hour fitness center
  • Children's pool
  • Waterslide
  • Pool bar
  • Room service
  • Massage/treatment rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
The current price is $85
$103 total
includes taxes & fees
May 23 - May 24

Why we love this property

Work meets relaxation
Five meeting rooms and a business center fuel productivity at this hotel. Later, indulge in spa treatments, massages, and poolside cocktails.
Global dining experience
Savor international cuisine at the 24-hour restaurant or visit two bars. Private dining and locally-sourced organic options elevate every meal.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 King Bed (Premium)

Deluxe Room, 1 King Bed (Premium) | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed (Premium)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite, 1 King Bed

  • Garden view
  • 83 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Villa, 2 Bedrooms, Private Pool (Private Garden)

Villa, 2 Bedrooms, Private Pool (Private Garden) | Minibar, in-room safe, desk, blackout drapes

Villa, 2 Bedrooms, Private Pool (Private Garden)

  • Mountain view
  • 270 sq m
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed (Premium)

Deluxe Suite, 1 King Bed (Premium) | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite, 1 King Bed (Premium)

  • Garden view
  • 105 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Deluxe Room, 2 Single Beds

Premium Deluxe Room, 2 Single Beds | Minibar, in-room safe, desk, blackout drapes

Premium Deluxe Room, 2 Single Beds

  • Garden view
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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Mybanlao Hotel
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  • Spa
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9.8 out of 10, Exceptional, 217 reviews
The price is $84
$102 total
includes taxes & fees
May 23 - May 24
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About the neighborhood

Map
Ban Pong Wanh, Luang Prabang, Louangphabang, 06000

What's nearby

  • Wat That Luang - 4 min drive - 4.1 km
  • Wat Manorom - 5 min drive - 4.5 km
  • Phousi Hill - 6 min drive - 5.6 km
  • Royal Palace Museum - 6 min drive - 5.6 km
  • Morning Market - 6 min drive - 5.6 km

Getting around

  • Luang Prabang (LPQ-Luang Prabang Intl.) - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪QQ Restaurant & Bar - ‬4 min drive
  • ‪เฝอจันถนอม - ‬4 min drive
  • ‪The cafe bar at Luang Prabang View Hotel - ‬6 min drive
  • ‪Manda de Laos - ‬4 min drive
  • ‪Tropical Mekong - ‬4 min drive

About this property

Pullman Luang Prabang

Bring the kids when you stay at Pullman Luang Prabang, and they can enjoy the free kids' club. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and international cuisine is served at L'Atelier, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 3 outdoor pools, a poolside bar, and a 24-hour fitness center.

At a glance

DONE

Hotel size

    • 123 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Children aged 11 and younger eat free breakfast
    • Babysitting*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Barbecue grills
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Babysitting (surcharge)
  • Children's menu
  • Children's games
  • Pool toys

What to do

  • Mountain biking
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Working away

  • Business center
  • 5 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Free pool cabanas
  • Golf caddy on site
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour fitness center
  • Adjacent to a golf course
  • 3 outdoor pools
  • Art gallery on site
  • Full-service spa
  • Massage/treatment rooms
  • Waterslide
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Some profits reinvested in community and sustainability
  • Local culture & ecosystem education
  • Renewable energy used
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Lockers available
  • Banquet hall

Accessibility

  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Well-lit path to entrance

Room amenities

Be entertained

  • 43-inch TV

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Spa

Pullman Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 11 years old are not allowed in the spa.

Dining

L'Atelier - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Junction - Onsite bar. Happy hour is offered. Open daily.
H2O - This bar serves light fare only. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 50 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 21.78 for adults and USD 10.89 for children
  • Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one-way, maximum occupancy 10)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 74 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM
  • Guests under 11 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Some water is reused through a grey water recycling system.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Pullman Luang Prabang Hotel

Pullman Luang Prabang (opening Mid Of 2017)

Pullman Luang Prabang (opening December 2016)

Pullman Luang Prabang (opening Late February 2017)

Pullman Luang Prabang Hotel

Pullman Luang Prabang Luang Prabang

Pullman Luang Prabang Hotel Luang Prabang

Frequently asked questions

Does Pullman Luang Prabang offer free cancellation for a full refund?

Yes, Pullman Luang Prabang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pullman Luang Prabang?

Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 7:00 PM.

Are pets allowed at Pullman Luang Prabang?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Pullman Luang Prabang?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Pullman Luang Prabang?

Yes, an airport shuttle is available. The charge is USD 18 per vehicle one-way.

What are the check-in and check-out times at Pullman Luang Prabang?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

What is there to do at Pullman Luang Prabang and nearby?

Have fun during the warmer months with activities such as mountain biking. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Pullman Luang Prabang also has 2 bars, a waterslide, and a 24-hour fitness center, as well as spa services and a garden.

Are there restaurants at or near Pullman Luang Prabang?

Yes, L'Atelier offers international cuisine.

Does Pullman Luang Prabang have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Location

9.2

Staff & service

9.0

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Private, clean and excellent service.
YOUNGDUK, 1-night trip
Verified

10/10 Exceptional

Peaceful and serene, the property is nestled around the mountains. It truly gives a calming experience. The rice terraces at the property is a wonderful attraction. Staff is also friendly and polite. Wonderful stay.
Harshad, 2-night trip
Verified

10/10 Exceptional

Property was BEAUTIFUL, staff was attentive and friendly and bilingual. They also helped us coordinate transportation! The breakfast buffet was definitely worth it! One suggestion is more lighting in the bathroom but everything else was 10/10 I would definitely come back!
Jennifer, 3-night trip
Verified

8/10 Very good

As such a large organisation, why are you still using plastic bottles in this day and age? Staff were very nice and welcoming. Overall, a pleasant stay.
Adam, 3-night trip
Verified

10/10 Exceptional

It’s a bit out of town but has a good shuttle service. Rooms are lovely, not many people staying here so pretty quiet. Breakfast average. Staff nice and helpful.
Nudrat, 3-night trip
Verified

10/10 Exceptional

The property’s landscape is extremely beautiful and the stay is very comfortable . The rooms are spacious and very clean. Futhermore the services from all the staff there is exceptional and very helpful especially front desk receptionist ms velra . We would definitely choose to stay here if we visit luang prabang again.
Esther vie nie, 3-night trip
Verified

10/10 Exceptional

Property ( Hotel ) is Great with Large Room Area is very Quiet Only the water presure is a little weak and the Hair Dryer only blows cool air
Tak Fai, 3-night trip
Verified

6/10 Good

Staff was excellent and was trying to do their best even though the whole hotel is worn out and clearly no money going into renovations. Toilet didn't flush, cable didn't work on arrival, board walk was old and boards loose. Lighting in bathroom was dark. Led light from air conditioner panel shines right in your face at night. Limited food service to room. No food panda service. Poor staff seemed to be sad about the lack of funding and up keep. This hotel is just being used by large Chinese tour groups that sleep only here and use Chinese facilities elsewhere to eat and do events. Clearly management doesn't want to invest in the grounds and facilities. The staff was excellent especially Toto. I hope management helps them and invests in them and up keep.
Thomas Lee, 3-night trip
Verified

8/10 Very good

The hotel was very accommodating when we had a room issue. We we were quickly and without any complaints, given a different room on the other side of the property. Staff helped with moving our luggage. At the restaurant, there was an issue with one of our main course dishes on the first night. That too was quickly corrected by the executive chef. Additionally, the chef checked in nightly on our dinning experience. The morning breakfast was excellent! Front desk staff scheduled taxis for us and arranged for our shuttle service to the airport at checkout. They were efficient at both check in and checkout. All staff were kind, friendly and very attentive to our requests, regardless of the issue. Everyone smiled and said hello in the local language. Our only suggestion for hotel management would be for restaurant staff to speak better English.
Alexandra Maria Josette, 3-night trip
Verified

8/10 Very good

Gorgeous setting

The setting of this hotel is stunning - you can see the rice fields from the lobby and the pools. This was the highlight of our Laos trip. Check in staff (and all staff we encountered) were so friendly and we really appreciated an upgrade to a bigger room and a cake for my birthday! The only thing I'd really recommend the hotel improving (or guests staying away from) is the western food which was weird and not great. I wish they had more local and Asian food, for example at the pool bar, H20, only weird/western foods were available.
2-night trip
Verified

8/10 Very good

Front desk staff seems very outgoing and helpful. Dining staff seems quite reserved almost unfriendly, however they did get better after a few days. The food served at the restaurant wasn’t so great though. That being said it is a beautiful property, with a lot of potential. The rooms are sometimes setup in a way that if you are unfortunate enough to have inconsiderate noisy guests next to you, you won’t be able to get any sleep. The staff should do better to prevent this. Perhaps post signs to respect the quietness.
James, 4-night trip
Verified

10/10 Exceptional

Pullman Luang Prabang was a fantastic experience: peaceful, tranquil and luxurious. Every member of staff was dedicated to making our stay wonderful, the grounds were tranquil and there were lots of lovely locations to relax in, including 2 large pools. The outstanding service provided by David and the hotel staff is what made our holiday so memorable. David looked after us every day, including his days off! From arranging day tours to bringing lunch to us by the pool, all our needs were more than met. We we also given a room upgrade, which was a wonderful surprise. All room balconies face the lovely rice fields, so there's no fear of missing out, wherever you stay. The hourly shuttle to town centre was very convenient, so there was no need to worry about the hotel being located a bit further than expected. We were even dropped directly at our restaurant! The hotel rabbits, cats and buffalo were a delightful addition to the lovely environment. I'm certain that anyone who stays here will be impressed and leave with fond memories of swaying rice fields, warm local smiles and a feeling of wanting to come back.
Saija, 6-night trip
Verified

10/10 Exceptional

Very nice environment and good hospitality
Takao, 1-night trip
Verified

10/10 Exceptional

Beautiful property and everyone was friendly and helpful.
Verified

10/10 Exceptional

The hotel was beautiful and the staff was excellent. I will definitely stay at Pullman on my next visit to Luang Prabang.
Nicholas, 2-night trip
Verified

10/10 Exceptional

Excellent Resort!

Incredible Resort ! Quite and Authentic! Highly recommended!!
Lobby
Breakfast
Tal, 3-night trip
Verified

10/10 Exceptional

Fantastic location, 5km out of Luang Prabang centre but the free shuttle service made it really easy! Very friendly staff, nothing was too much trouble and they arranged all of our trips for us. Would definitely stay here again!!!
Jane, 4-night trip
Verified

10/10 Exceptional

The property is very clean quiet nice beautiful landscape. Staff is very friendly and helpful. Everything was great in this property.
Soksan, 2-night trip
Verified

8/10 Very good

The staffs are great and friendly. They are providing excellent services and we have a great time there. There is room for improvement on the mattresses and pillows and the patio’s furniture.
Cindy, 3-night trip
Verified

8/10 Very good

Hotel has everything one would expect from a Pullman. However it's quite out of town and one needs to take the shuttle to reach the city centre. Major problem for me: airport pick up confirmed but nobody showed up and i had to catch a Taxi.
Sujiro, 2-night trip
Verified

2/10 Poor

The quality of breakfast's food is really terrible. I have lost my iPhone and I'm absolutely sure that was in my room but no one have found it.
Liliana, 2-night trip
Verified

8/10 Very good

Muy bonito y las personas muy serviciales
Carmen, 4-night trip
Verified

10/10 Exceptional

Un hotel increíble

Nos fue excelente, el hotel esta fabuloso, las habitaciones están comodisimas y super bien decoradas, la atención de todo el personal del hotel es increíble.
Tere, 3-night trip
Verified

10/10 Exceptional

初めてのルアンパバーンでしたが、ホテルの方もきちんと対応してくださり施設もキレイでとても良かったです。
Verified

10/10 Exceptional

Amazing hotel and staff!! i stayed there for 5nights and was really really with the room and the staffs.
Elvin, 5-night trip