A bit leary at first because of the inconsistent reviews (and when I pulled in there was a mattress in the dumpster area), but my room was clean, well laid out, and comfortable—although the furniture/decor could use updating.Mary at the front desk was friendly, gave good directions and recommendations, and overall helpful. This Best Western allows cats, and mine definitely enjoyed his adventure, and I enjoyed being able to bring him along. Splashing around in the pool revived me after long Hades hot and humid days at the Illinois State Fair. It was quiet even though the hotel seemed to be close to full, and the location is right off the highway convenient, and only a ten/fifteen minute drive if that from downtown.
There were a few things: sliding doors would eliminate the struggle with the luggage cart. The breakfast hours could (and should) be extended beyond 8:30(!). The sink in my room drained verrrry slowly. The tub faucet and the toilet both wiggled a lot.
Overall, an enjoyable stay, and I will put it at the top of my list next time I visit Springfield.