Resorts World Sentosa - Beach Villas

As always this countries to be our go to villa when we are in Singapore. Excellent villa with excellent service as always

Bad check in arrangements or procedures.

The check in staff was polite. Even though some other guests tried to interrupt and cut the queue, the staff handled it well. Check in time could be earlier or check out time could be later. They claimed to be full occupancy but the other villas around looked uninhabited. The butlers are also quite knowledgable. The baby cot was very bare with only a mattress. No pillow or blanket and it looked uncomfortable. But the direct access to a warm jacuzzi and pool is a very big plus for those who love to swim especially with kids.

My family of 3 stayed 2 nights in a one-bedded Beach Villa. The room is spacious, clean and has an attached pavilion and outdoor jacuzzi. We like how the pavilion connects directly with the big common swimming pool. The shuttle service from the lobby area offers convenient access to various places of interest in Sentosa. Overall, we enjoyed our stay and are likely to return.

Helpful staff, quiet and clean

One bedroom villa is without a bedroom!

Far from main attractions from Sentosa & need to wait for buggy e rrytime from hotel lobby. Buggy services is not efficient & and was told that not enough hotel staff after 9pm. Hotel room is clean. No beach facing, but connected to a public pool. Hotel guests who s swimming can see through everything inside your room. There were hotel staff walking along and through your podium suddenly, very low privacy. Even when you turn on the 'privacy please' light, housekeeper did come and clean the room. Sound insulation is not good, since we could hear clearly yelling and party sounds nearby when world cup was on in midnight. Fridge is weak, cannot keep drinks cold. Curtain control is complicated, we need to call and teach us how to use. Check in and Check out service was low, staff is without smiling nor welcoming. Last but not the least, most of local taxi drivers don't know this hotel, you need to tell them other hotel s name nearby and directed them to this hotel.

Amazing room with fish tank view. Very special place and excellent service.

We enjoyed our stay in an Ocean Suite, the room was amazing! The only grouse we have was the check-in process, there was no one stationed at the counter for the check-in queue for Beach Villas and Ocean Suites. We had to approach a staff walking by, she was quite helpful and went into the back office to find out who was suppose to be on duty at the counter. She couldn't find the relevant staff so she helped us check in. There was a further delay as the room was not ready but she gave us a slightly later check out timing.

Our children were fascinated with the SEA aquarium view.