4/10 Aceptable
1 de dic de 2025
Staff, joe was rude, belligerent, confrontationalthreatening to physically throw me out because it was 7:10 PM. And I wanted to know why he closed the lobby to guest. We , my two brothers their wives and mine had just returned from a wedding anniversary dinner in a blizzard like snow storm, and planned to gather by the fireplace in the lobby but the lights were very dim or turned out. It was very dark in the lobby, but sitting next to the fireplace was a woman the same woman that was sitting behind the registration counter when I arrived , polishing her fingernails when I inquired with him why she was able to sit there and we weren’t. He became very very belligerent and threatened at that time to throw me out if I didn’t shut up and go back to my room and he reassured me that he had the authority to do so.
The woman then got out of the chair from in front of the fireplace, started walking towards me and said because we had too much to drink, which is not true we each had one cocktail before dinner at supper club and one in our hand when we were coming back to the lobby to enjoy conversation that’s when Joe said he closed the lobby because before we left for the supper club, we made a big mess in the lobby which is untrue, never left even a napkin or anything. All we did was my brother moved one table about 2 feet and didn’t return it to Its regular position we registered and paid for three rooms expecting all of the normal amenities . We are in our 70s and 80s.
Dave
Dave, viaje en familia de 1 noche
Comentario de huésped verificado de Hoteles.com
