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Bacalar Lagoon Resort

3.0 star property
Beachfront hotel with restaurant, near Lake Bacalar

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Perched by the lake, Bacalar Lagoon Resort offers an idyllic retreat. Enjoy a cocktail at the beach bar or savor local cuisine at the family restaurant. With snorkeling, sun loungers, and a private beach to unwind on, this hotel provides endless opportunities for relaxation.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Beach umbrellas
  • Beach sun loungers
  • Beach bar
  • Airport shuttle
  • Terrace
  • Garden
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Private bathroom
  • Separate bedroom
  • Separate dining area
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Villa, 1 Queen Bed, Terrace

1 bedroom

Villa, 1 Queen Bed, Terrace

  • Lagoon view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Villa, 2 Bedrooms

Deluxe Villa, 2 Bedrooms | 1 bedroom

Deluxe Villa, 2 Bedrooms

  • Water view
  • 49 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for Villa, 2 Bedrooms, Terrace, Waterfront

1 bedroom

Villa, 2 Bedrooms, Terrace, Waterfront

  • Lagoon view
  • 36 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 Large Twin Bunk Bed

View all photos for Villa, 1 bedroom, terrace, in front of the lagoon

Villa, 1 bedroom, terrace, in front of the lagoon | 1 bedroom

Villa, 1 bedroom, terrace, in front of the lagoon

  • Lagoon view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Camino Costero Lote 21, Pedro A. Santos, QROO, 77923

What's nearby

  • Lake Bacalar - 18 min drive - 17.0 km
  • Chacchoben Ruins - 22 min drive - 16.5 km
  • Laguna Bacalar Ecological Park - 40 min drive - 49.6 km
  • Cenote Azul - 44 min drive - 54.3 km
  • Cenote Cocalitos - 44 min drive - 54.0 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 76 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Jugo De Piña - ‬10 min drive
  • ‪Laguna Azul - ‬5 min walk
  • ‪Tacos Hernandez - ‬25 min drive

About this property

Bacalar Lagoon Resort

  • Bacalar Lagoon Resort offers a fantastic location, putting you just a 5-minute walk from Lake Bacalar. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. A beach bar, a terrace, and a garden are other highlights. Fellow travelers like the overall property condition.

At a glance

DONE

Hotel size

    • 10 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:30 AM - 9:30 PM
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free secured onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Beach bar

What to do

  • On a private beach
  • Kayaking
  • Snorkeling

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Beach sun loungers
  • Beach umbrellas

Facilities

  • Garden
  • Terrace

Room amenities

Home comfort

  • Ceiling fan
  • Window screens

What to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Electrical adapters/chargers

More

  • Daily housekeeping
  • Mobile key entry

Special features

Dining

Onsite venue - This family restaurant specializes in local and international cuisine. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 10 for adults, and USD 5 to 10 for children
  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (roundtrip, maximum occupancy 5)

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, Discover

Cashless transactions are available.

Also known as

Bacalar Lagoon Resort Pedro A. Santos

Bacalar Lagoon Resort

Bacalar Lagoon Pedro A. Santos

Bacalar Lagoon Resort Hotel

Bacalar Lagoon Resort Pedro A. Santos

Bacalar Lagoon Resort Hotel Pedro A. Santos

Frequently asked questions

Does Bacalar Lagoon Resort offer free cancellation for a full refund?

Yes, Bacalar Lagoon Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Bacalar Lagoon Resort?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Bacalar Lagoon Resort?

Yes, there's free self parking.

Is airport shuttle service offered by Bacalar Lagoon Resort?

Yes, an airport shuttle is available. The charge is USD 50 per vehicle roundtrip.

What are the check-in and check-out times at Bacalar Lagoon Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Bacalar Lagoon Resort and nearby?

Have fun with onsite activities like kayaking and snorkeling. Enjoy amenities like a private beach and a garden.

Are there restaurants at or near Bacalar Lagoon Resort?

Yes, there's an onsite restaurant that offers local and international cuisine.

What's the area around Bacalar Lagoon Resort like?

Bacalar Lagoon Resort is located a short 3-minute walk from Lake Bacalar.

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Reviews

Reviews

8.4

Very Good

9.2

Cleanliness

8.8

Location

8.8

Staff & service

8.6

Property conditions & facilities

Reviews

Verified

8/10 Very good

Hermosa experiencia

Excelente servicio por parte de los anfitriones, Ángel el cocinero muy atento y muy rica su comida, muy lindo complejo y una excelente vista de la Laguna.
ALBERTO, 1-night trip
Verified

10/10 Exceptional

Es la segunda vez que me hospedo aquí, esta un poco retirado del centro de Bacalar, pero tener la laguna saliendo de tu habitación no tiene precio, además tienen juegos para niños pequeños, kayaks, camastros, palapas, mesas, todo en buen estado y disponible para usarlo. Si buscas estar alejado de la muchedumbre es un buen lugar.
JOSE JAVIER ALMEIDA, 3-night trip
Verified

4/10 Fair

Pensarlo bien antes de reservar

Esta muy alejado el lugar de bacalar, y si estan bien las instalaciones pero no me gusto nada que por la temporada no te dejan usar el AC, y al ser procedente de un lugar frio, no es nada comodo lograr dormir bien.
Ivonne, 2-night trip
Verified

10/10 Exceptional

Amazing spot for a quick getaway - The lagoon is a special place! Roberto was so helpful and I really enjoyed my stay! Thank you
Shaun, 1-night trip
Verified

10/10 Exceptional

This resort is nestled in a lush and fertile jungle setting. Conveniently located off the 307 between Chetumal and Tulum, this tropical and inspired facility is an undiscovered gem and is an absolute paradise beckoning anyone looking for a peaceful and laid back visit with the gorgeous lagoon views, the Mexican sunrise, and a truly restorative vacation. The proprietor, Roberto, and his wife are gracious and welcoming hosts eager to share their slice of heaven with their guests. Roberto was a true host in every sense of the word. He was quick to accommodate our last minute reservation and extended more kindness and consideration than I’ve ever encountered from any staff during all of my travels. Our meal was cooked to order by a local chef and the quality was astounding. The property itself is uniquely designed with villas that blend perfectly into the setting and contribute to the overall beauty. Every part of the facility is well cared for and spotlessly clean. There are covered decks with loungers which extend over the lagoon and allow for spectacular views. I highly recommend trying this place. You won’t regret it.
Paula, 1-night trip
Verified

2/10 Poor

Fatal, el hotel está cerrado y aún así aceptaron la reservación y por comentarios esta es una práctica común, reservar con sobre cupo
j luis, 7-night trip
Verified

10/10 Exceptional

Really I place to unwind and relax in solitude. The location was a bit unique and isolated so if you want to be near town this is not the best location. Now if you are looking for a real getaway then this is the place no crowds and pleanty of beach!
2-night trip
Verified

10/10 Exceptional

Excelente lugar para descansar y el trato de el personal de lo mejor
2-night trip
Verified

2/10 Poor

Nous sommes restés qu une seule nuit dans l’hotel. Chambre avec vue sur le parking alors que l hotel est totalement vide. Aucun service. Pas de restaurant, uniquun self avec un olat unique (pas bon du tout), pas d’animation, le personnel ne parle pas abglais. Nous sommes restés uniquement une nuit au lieu de trous. Aucun geste geste, pas possible d’annuler le jour de notre arrivée. Je coys sollicite donc afin d avoir un remboursement des deux nuits. Publicité mensongere. Première déconvenue avec expedia zn 10 abs.
Bergey, 3-night trip
Verified

10/10 Exceptional

La struttura è posizionata in un posto da favola, direttamente sulle sponde della laguna. Consigliata per chi vuole rilassarsi qualche giorno ed anche per le famiglie. Davvero incantevole
GIUSEPPE, 1-night trip
Verified

10/10 Exceptional

Es un Paraíso dentro de México. Lo que podrían mejorar es el camino de acceso al Hotel y de ser posible, su conexión de Internet. El servicio, la comida y las instalaciones son excelentes.
7-night trip
Verified

8/10 Very good

Las instalaciones son muy bonitas y confortables solo falta un poco más de organización
3-night trip
Verified

10/10 Exceptional

La atención es excelente, la comida muy buena, las instalaciones son muy cómodas. La vista a la laguna es espectacular y toso esta muy limpio
Alejandra, 2-night trip
Verified

10/10 Exceptional

Nos encantó el lugar, alejado del bullicio de la ciudad y a orillas de la laguna, está algo retirado de la carretera federal pero créanme que vale la pena. Muy limpio y en muy buenas condiciones, el servicio de la gente, la comida del chef Ángel excepcional, si quieren viajar a un lugar para relajarse y despejarse del ajetreo diario este es una excelente opción
Ricardo, 2-night trip
Verified

4/10 Fair

Esta feo el camino, el resort no tiene wifi, no cobra con tarjeta, es muy cara la comida y los tours son una estafa
luis, 4-night trip
Verified

6/10 Good

The lagoon is just beautiful and the place is so quiet. The rooms are ok, but there were no electricity and the AC didn't work. It is not so confortable to sleep without it. The people is very nice and they do they do a great effort to please the customers. they have kayaks but one was broken and my sons had a difficult time to return to shore.... I suggest they should review the equipment they have
3-night trip
Verified

10/10 Exceptional

Fui con mi familia y lo gozamos, tienes la oportunidad de meterte a la Laguna porque está bajito. Los niños estaban MUY felices. El servicio increíble.
2-night trip
Verified

10/10 Exceptional

Lugar muy relajante. Limpio. Recomendable Lo único que si hay que ir preparado con todos lo necesario porque está algo retirado de Pueblo de Bacalar
2-night trip
Verified

8/10 Very good

El lugar está a 40 min del pueblo de Bacalar son cerca de unos 10 a 15 min en un camino donde no hay nada. Es un lugar con 8 villlas con cama matrimonial y otra habitación con una litera donde caben 3 personas. El lugar se abastece de electricidad por plantas eléctricas por la noche. Hay ventiladores, no hay televisión si hay wifi. Un par de veces a la semana llegan a las instalaciones de excursion extranjeros pero va una pareja que hace masajes (excelentes). El personal es de lo más amable. El chef nos ofreció ir al hotel a las 5 am a prepararnos un desayuno porque íbamos de excursión a Calakmul. Tienen kayaks, inflables al servicio de los huéspedes sin costo alguno. Quedamos encantado y al estar retirado las estrellas se veían espectaculares. Súper recomendado pero tienen que ir consientes que no es en medio del bullicio del pueblo. La Vista insuperable.
VERA, 4-night trip
Verified

10/10 Exceptional

Es un lugar para relajarse muy tranquilo, las habitaciones bien y limpias. Se come bien, al estar muy internando en la selva la movilidad solo se logra si rentas un carro. Faltan bicicletas y un velero, asi como recomendaciones para explorar el lugar.
6-night trip
Verified

10/10 Exceptional

Endroit incroyable hors du temps. Canoë sur la la lagune, restaurant, tout y est. Pas de clip mais ce n’était pas nécessaire.
1-night trip
Verified

6/10 Good

El lugar es paradisiaco, pero lo venden como párate de Bacalar y en realidad está en la Laguna pero muy alejado de la población, los servicios están limitados carencia de Muchas cosas y totalmente alejado.
Roberto, 1-night trip
Verified

8/10 Very good

El lugar es excelente-precioso. Pero el hotel aún le falta terminarse. Párese que recién terminaron la obra. Un mejor restaurante sería bueno
1-night trip
Verified

8/10 Very good

Un lugar bastante bonito para relajarte, todo muy limpio y el personal muy amable, solo espero que compongan el alumbrado de todo el lugar xq las lámparas cercanas a la Laguna no funcionaban y no se veía nada y como consejo, no lleguen de noche al lugar xq son poco más de 2 km de terracería y el camino está medio feo
Yaya, 2-night trip
Verified

10/10 Exceptional

LA PRIVACIDAD, EL SERVICIO, LA LIMPIEZA, LA ATENCION DEL PERSONAL
5-night trip