Escape to Axkan Arte Palenque, where lush gardens and a tranquil atmosphere await. Indulge in a rejuvenating massage or take advantage of the on-site restaurant serving breakfast, lunch, and dinner. With an outdoor pool, children's pool with sun loungers and free WiFi in public areas - your stay is sure to be relaxing.
Carretera a Palenque KM 1.5, Palenque, CHIS, 29960
What's nearby
Aluxes Eco Park - 7 min walk - 0.7 km
Palenque National Park - 3 min drive - 2.4 km
El Panchán - 4 min drive - 3.6 km
Palenque Archaeological Zone - 6 min drive - 4.9 km
Misol-Ha Waterfalls - 8 min drive - 8.8 km
Getting around
Palenque, Chiapas (PQM-Palenque Intl.) - 12 min drive
Area shuttle (surcharge)
Restaurants
Restaurante Maya Cañada - 3 min drive
Don Mucho - 3 min drive
La Selva - 3 min drive
Monte Verde Trattoria Pizzeria Italiana - 14 min walk
Starbucks - 3 min drive
About this property
Axkan Arte Palenque
Enjoy your visit to Palenque with a stay at Axkan Arte Palenque. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge, and a children's pool are other features.
Languages
English, Spanish
At a glance
Hotel size
28 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free onsite self parking
Onsite parking limited
Height restrictions apply for onsite parking
Offsite
Area shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Children's pool
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
Built in 2015
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Room amenities
Be entertained
30-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board (on request)
What to enjoy
Balcony or patio
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Area shuttle service is offered for an extra charge
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 10 AM to 9:30 PM
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Axkan Arte Palenque Hotel
Axkan Arte Palenque
Axkan Arte
Axkan Arte Palenque Hotel
Axkan Arte Palenque Palenque
Axkan Arte Palenque Hotel Palenque
Frequently asked questions
Does Axkan Arte Palenque offer free cancellation for a full refund?
Yes, Axkan Arte Palenque does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Axkan Arte Palenque?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10 AM to 9:30 PM.
Are pets allowed at Axkan Arte Palenque?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Axkan Arte Palenque?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Axkan Arte Palenque?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon.
What is there to do at Axkan Arte Palenque and nearby?
Axkan Arte Palenque has an outdoor pool and a garden.
Are there restaurants at or near Axkan Arte Palenque?
Yes, there's an onsite restaurant that offers international cuisine.
Does Axkan Arte Palenque have any outdoor private spaces?
Yes, every room features a balcony or patio.
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Axkan Arte Palenque Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
7.6/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 6, 2024
The property show in the way to the ruins but is far from the road. The road is grave one and rain make sludge and unsafe. From desk is really friendly and nice.
Luis
Luis, 1-night trip
8/10 Very good
May 28, 2024
This property is a great value. The pool is great. The location is great. We were there when it was very, very hot, so I can understand why the staff were a little disinterested in working. The rooms are really nice with the balcony. Unfortunately because the property is not as well cared for as it may have once been, there are several openings where the cockroaches sneak in. That was I’m only complaint.
William
William, 2-night trip
6/10 Good
Nov 18, 2022
Nice but could be improved
Friendly and helpful reception, cute rooms with nice gardens. The pool needed improving though, like the addition of some sun bathing, deck chairs not just plastic garden chairs plus plants need abit more looking after in that area. As well as the pond topping up with some more water.
Eloise
Eloise, 2-night trip
4/10 Fair
Feb 15, 2024
The property is in urgent need of care and love, the staff doesn't seem to care at all, half the things are broken or do not work ...
omer
omer, 2-night trip
4/10 Fair
Mar 13, 2023
Waiter was texting and would not acknowledge us until after his long text
Coffee carafe in the room hadn’t been cleaned or resupplied from th previous guests
Peter
Peter, 3-night trip
8/10 Very good
Nov 7, 2024
Jesus
Jesus, 2-night trip
8/10 Very good
Sep 29, 2024
Quisiera regresar.
Me gusto el ambiente natural estar rodeado de la naturaleza y el concepto del hotel.
Ernesto
Ernesto, 2-night trip
6/10 Good
Sep 17, 2024
El hotel cómodo para lo que es descansar
Adriana
Adriana, 2-night trip
6/10 Good
Aug 23, 2024
Agradable
Lugar tranquilo,agradable en dónde puedes pasar unos días en familia aunque tiene muchas áreas para mejorar y mantenimiento. La habitación se siente el olor a humedad . El personal es amable. El costo del buffet es accesible aunque no es muy extenso el menú pero por el costo me parece justo y delicioso. Cómo sugerencia en el jardin de la alberca deberían de fumigar porque si hay muchas hormigas en el pasto y darle mantenimiento alas áreas verdes. En general el hotel me pareció agradable para la estadía.
Verified traveler
1-night trip
8/10 Very good
Aug 21, 2024
Esta bonito para entrar tiene que ser a fuerza en auto x que so. Como dos kilómetros en terreno baldio y pues no recomendable salir caminando
Verónica Haydée
Verónica Haydée, 3-night trip
8/10 Very good
Aug 4, 2024
La naturaleza lo hace único y tranquilo
Daniel
Daniel, 2-night trip
8/10 Very good
Aug 3, 2024
Verified traveler
1-night trip
10/10 Exceptional
Jul 24, 2024
Martín Sebastián
Martín Sebastián, 2-night trip
10/10 Exceptional
Jul 13, 2024
Excelente lugar
Röss
Röss, 1-night trip
4/10 Fair
Jul 12, 2024
Quentin
Quentin, 1-night trip
8/10 Very good
Jul 5, 2024
La entrada hacia el hotel es muy reducida, el estacionamiento pequeño
Julio
Julio, 2-night trip
4/10 Fair
Jul 2, 2024
llegando al hotel y se fue la luz toda la noche, no hubo la oportunidad para descansar, debido a que veníamos viajando,
María Silveria
María Silveria, 1-night trip
10/10 Exceptional
Jun 16, 2024
Bonito lugar
Heiner
Heiner, 1-night trip
8/10 Very good
May 30, 2024
Agradable
Buena atención y muy tranquilo el lugar pero falta mejor servicio a la habitación
Olga Noemi
Olga Noemi, 2-night trip
10/10 Exceptional
May 28, 2024
Un lugar exelente si el plan es una estancia corta para relajarse y escapar de la oficina la comida es rica y bien servida.
Muy bien cuidada las instalaciones y el sonido de las aves al despertar es maravilloso
david
david, 2-night trip
10/10 Exceptional
May 22, 2024
Esta tranquila, muy Ecologicos, muchas areas verdes y muy buena atencion.
Candelario
Candelario, 1-night trip
10/10 Exceptional
May 7, 2024
Excelente experiencia, un lugar muy cómodo al aire libre
Celia
Celia, 1-night trip
6/10 Good
May 6, 2024
Las habitaciones son muy viejas, el clima tiraba agua, una de las cortinas estaba desgarrada, el agua de los baños tenía un olor a óxido. El personal muy amable y buena ubicación, es lo rescatable.
Margarita
Margarita, 1-night trip
10/10 Exceptional
Apr 11, 2024
Es un lugar muy lindo y tranquilo!
Erick Jaír
Erick Jaír, 1-night trip
10/10 Exceptional
Apr 6, 2024
Me gustaría que le pusieran reflector a la alberca, xq ya que oscurece no se ve nada