I can't say enough good things about my stay. I read the reviews and they were mixed- with some very negative. I have to say that my stay was beyond welcoming, accommodating, and made me feel right at home. I got in late at night and needed to eat- there were some modest options at the bar along with a nice selection of drinks. In the morning, again, some modest food choices, with modest prices- but delicious- and delivered with a smile. A great all day long snack bar (for a fee) and complimentary coffee and tea all day. Every front desk person was so friendly, personable, and helpful. The manager saw that I was looking for a charging port and got up from the bar area so I could work and charge my computer. And lastly, when I needed to get to the airport, they had a team member bring me within minutes. I think attitude and culture can beat out a ton of extras if you have everything you need in one place with comfort and ease.