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Aparthotel

Alteza Polanco

4.0 star property
Aparthotel with restaurant, near Plaza Polanco

Choose dates to view prices

Experience the upscale charm of Alteza Polanco, where a warm welcome awaits near Plaza Polanco. Unwind in the outdoor treatment areas or enjoy a meal at Restaurante. With free in-room WiFi, luggage storage, and helpful staff to aid your stay.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Laundry facilities
  • Parking available
  • Free WiFi
  • Air conditioning
  • Restaurant

Main amenities (12)

  • 70 smoke-free apartments
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Meeting rooms
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $204
$244 total
includes taxes & fees
May 16 - May 17

Why we love this property

Work meets play
Situated in a vibrant retail area, this aparthotel offers meeting spaces for professionals and rejuvenating spa services for downtime relaxation.
Culinary satisfaction
This aparthotel's restaurant offers tasty cooked-to-order breakfast. Culinary options satisfy appetites with freshly prepared morning meals.
Spa getaway bliss
The aparthotel features a full-service spa with indoor and outdoor treatment rooms. Therapies include deep-tissue and sports massages. A fitness room awaits.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 Queen Bed

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Master Suite, 1 Queen Bed, Exterior View

Master Suite, 1 Queen Bed, Exterior View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Master Suite, 1 Queen Bed, Exterior View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Master Suite, 1 Queen Bed, Interior View

Master Suite, 1 Queen Bed, Interior View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Master Suite, 1 Queen Bed, Interior View

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Exterior View

Suite, 1 Queen Bed, Exterior View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 Queen Bed, Exterior View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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The price is $201
$240 total
includes taxes & fees
May 31 - Jun 1
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About the neighborhood

Map
Blas Pascal No. 111, Mexico City, 11510

What's nearby

  • Plaza Polanco - 1 min walk - 0.1 km
  • Avenida Presidente Masaryk - 8 min walk - 0.8 km
  • Plaza Carso Shopping Center - 10 min walk - 0.9 km
  • Antara Polanco - 12 min walk - 1.0 km
  • Soumaya Museum - 12 min walk - 1.0 km

Getting around

  • Benito Juarez International Airport (MEX) - 30 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 57 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 62 min drive
  • Mexico City Buenavista Station - 8 min drive
  • Mexico City Fortuna Station - 9 min drive
  • San Rafael Station - 15 min drive
  • Polanco Station - 29 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Casa de Toño - ‬3 min walk
  • ‪Tierra Garat - ‬1 min walk
  • ‪Vips - ‬1 min walk
  • ‪Regma Express - ‬3 min walk
  • ‪Hosteria de la Selva Negra - ‬2 min walk

About this property

Alteza Polanco

When you stay at Alteza Polanco, you'll be in a great location, within just a 10-minute walk of Plaza Polanco and Plaza Carso Shopping Center. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. A fitness center and a terrace are other highlights, and all apartments offer flat-screen TVs and room service. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Property size

    • 70 apartments
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (USD 10 per night)
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Massages
  • Spa services
  • 2 treatment rooms
  • Outdoor treatment area
  • Deep-tissue massages
  • Sports massage

Internet

  • Free WiFi

Parking and transportation

  • Covered self parking on site (USD 10 per night)
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay free (see details)

Food and drink

  • Espresso maker

Dining

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10-21 per person
  • 1 restaurant
  • Room service available

Bedrooms

  • Hypo-allergenic bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable service
  • TV in a common area

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Meeting rooms
  • Desk
  • Conference space (474 square feet)

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • In-room massages
  • Fireplace in lobby

Location highlights

  • In the shopping district
  • In the entertainment district

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 70 rooms
  • 8 floors
  • 1 building
  • Built in 2014
  • Romance packages available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages and sports massages.

Dining

Onsite venue - restaurant.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 21 per person
  • Airport shuttle service is offered for an extra charge of USD 70 per vehicle (roundtrip)

Parking

  • Covered self parking costs USD 10 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Also known as

Alteza Polanco Hotel

Alteza Hotel

Alteza Polanco

Alteza Polanco Hotel

Alteza Hotel

Hotel Alteza Polanco Mexico City

Mexico City Alteza Polanco Hotel

Hotel Alteza Polanco

Alteza Polanco Mexico City

Alteza

Frequently asked questions

Does Alteza Polanco offer free cancellation for a full refund?

Yes, Alteza Polanco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Alteza Polanco?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Alteza Polanco?

Yes. Self parking costs USD 10 per night. Parking spots may be limited.

Is airport shuttle service offered by Alteza Polanco?

Yes, an airport shuttle is available. The charge is USD 70 per vehicle roundtrip.

What are the check-in and check-out times at Alteza Polanco?

You can check in starting at 3 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Alteza Polanco and nearby?

Alteza Polanco has a fitness center and spa services.

Are there restaurants at or near Alteza Polanco?

Yes, there's an onsite restaurant.

What's the area around Alteza Polanco like?

Alteza Polanco is a short 10-minute walk from Antara Polanco and 12 minutes' walk from Avenida Presidente Masaryk.

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Reviews

Alteza Polanco Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

8.8

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was fresh, delicious, and offered healthy choices. (7 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room
Breakfast
Restaurant
Value
Bed
Coffee
Weather
Amenities

Reviews

Verified

10/10 Exceptional

Amazing service, excellent location
Zeila, 3-night trip
Verified

10/10 Exceptional

Very comfortable beds , very clean and breakfast also very good . Enjoyed our stay there
Susana, 4-night trip
Verified

10/10 Exceptional

Solid. Good location.
Benjamin, 3-night trip
Verified

10/10 Exceptional

The hotel staff was friendly. Hotel was very modern. The room was spacious and tastefully decorated. Nice bath products. The entire place was very well kept and super clean. It is located on a quiet side street. The complimentary breakfast was lovely and fresh and offered healthy choices.
Gretel, 6-night trip
Verified

8/10 Very good

Good location, big rooms, good reception service.
Yevgen, 3-night trip
Verified

8/10 Very good

It was clean and quiet, very welcoming staff.
Paulina, 1-night trip
Verified

10/10 Exceptional

Great Hotel, staff and service
Samuel, 3-night trip
Verified

10/10 Exceptional

Staff was very friendly and helpful will definitely be back
Luis, 6-night trip
Verified

10/10 Exceptional

Very nice, quiet location. Nice rooms
Maria, 5-night trip
Verified

10/10 Exceptional

It was a great experience, friendly service and good amenities
Jeff, 2-night trip
Verified

6/10 Good

No breakfast and they let us wait until 3:10 to check in.
Virginia, 1-night trip
Verified

10/10 Exceptional

Employees were really nice and polite
Martha, 3-night trip
Verified

10/10 Exceptional

It is a nice well located hotel in the Polanco Corporate Area.
Samuel, 4-night trip
Verified

10/10 Exceptional

A good place to be. The staff are nice, warm, friendly and helpful.
RAYMOND, 5-night trip
Verified

8/10 Very good

Great value for the money. Nothing special about the place, clean and safe. The location is good, not far to the nice cafes in Polanco and some great dining options.
SEAN, 3-night trip
Verified

10/10 Exceptional

Was a very nice stay, the hotel is air conditioned and has an excellent location, just 10 minutes walk from a shopping plaza with Chedraui select, Costco, and one of the most important museums in the city, the Soumaya Museum and the Jumex Museum.
Angelica, 1-night trip
Verified

10/10 Exceptional

Lovely people nice rooms, beautiful place to eat on top of the hotel. The only drawback is it was too far from the places we wanted to visit.
Wendy, 8-night trip
Verified

10/10 Exceptional

Friendly staff. Room was clean, and everything close by.
Dinara, 2-night trip
Verified

10/10 Exceptional

People are extremely friendly and helpful
Michael, 5-night trip
Verified

10/10 Exceptional

Five Days at Alteza Polanco

Very spacious rooms! Very good breakfast! Great TV channels and no issues with internet or staff! Recommend only that you use Uber to get there and from the hotel otherwise a very nice place to stay and safe!
Ronald, 1-night trip
Verified

4/10 Fair

The? Place is actually very expensive. You can move a few kilometers and have a better stay.
eduardo, 1-night trip
Verified

8/10 Very good

Rooms were very nice. Hotel has limited amenities. Good overall.
GERARDO, 1-night trip
Verified

10/10 Exceptional

Excellent option for visiting Cd. de Mex.

The location Polanco is an excellent point for visiting the city with many transportation options. The area also includes many shopping options (retail, groceries, street markets, etc). The property is in excellent condition, rooms are spacious, and staff is super helpful and friendly. This is definitely an excellent value.
6-night trip
Verified

6/10 Good

This place is ok but not that great. If you’re looking for something in a good area for not to pricey this place is it. Looks nicer in the pictures because the rooms aren’t as nice in person.
Martin, 3-night trip
Verified

8/10 Very good

Good Small Hotel.Breakfast is Ok. Staff is cooperative. 8/10 value for money.
Nitin, 1-night trip